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Contacting EDD through State Assembly office - GAME CHANGER for my stuck claim!

OMG you guys - I HAVE to share this because I've been stuck in EDD hell for almost 2 months trying to get my claim processed. After calling 200+ times (literally counted), waiting on hold for HOURS only to be disconnected, and getting nowhere with UI Online messages, I finally tried something different. My cousin suggested contacting my State Assembly representative's office. I was skeptical but desperate... I found my rep's website, filled out their constituent help form explaining my situation, and someone from their office called me back THE NEXT DAY! The staff person explained they have a direct portal to EDD that bypasses the regular phone system. They submitted my case through their system on Tuesday, and by Friday morning EDD had resolved my identity verification issue and released my payments!! Two months of frustration solved in 3 days. I'm still in shock. If you're struggling to get through to EDD, PLEASE try this route - it actually works!

cant believe this would actually work... EDD is such a nightmare, they never help with anything. you sure they actually fixed ur problem or just said they would?

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Oliver Schulz

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Yes 100% sure - the money is literally in my account now! I was super skeptical too, but the Assembly office staff was really professional. They even called me back to follow up after EDD resolved my issue.

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This is absolutely correct and more people should know about this option. As someone who worked as an employment counselor, I can confirm that Legislative offices have special access channels to EDD that bypass the regular phone systems. When a State Assembly person's office submits an inquiry, it gets routed to a dedicated team at EDD that handles these cases with higher priority. This isn't cutting the line - it's an intentional system designed to help constituents when normal channels fail. One important tip: when you contact your Assembly member's office, be very specific about your issue and include your EDD Customer Account Number, the last four of your SSN, and exactly what's happening with your claim. This helps them create a more effective inquiry on your behalf.

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This has been making me SO nervous to try - does EDD ever get mad that you went "over their heads" to a representative? I've been waiting 6 weeks with a pending status and I'm desperate, but scared of making things worse somehow...

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Emma Wilson

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I had the exact opposite experience. Contacted my assemblymember's office and they took all my info, said they'd submit it to EDD, and then...NOTHING for 3 weeks. Called them back twice and they just said "we're waiting to hear back from EDD" each time. Meanwhile I STILL can't get anyone on the phone at EDD and my bills are piling up. Maybe depends on which district you're in or who your rep is? This system is BROKEN beyond belief.

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Malik Davis

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Try Claimyr instead. I was in the same boat, couldn't get through for weeks. Claimyr got me connected to an EDD rep in less than 30 minutes. Worth every penny because I finally got my claim fixed. Just go to claimyr.com and watch their demo video at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km to see how it works. Way faster than waiting for the Assembly office to get back to you.

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To add some clarity here - Assembly Member assistance is generally effective, but results can vary based on several factors: 1. The complexity of your specific EDD issue (identity verification issues typically resolve faster than eligibility determinations) 2. Your Assembly Member's office staffing and workload (some offices are better equipped than others) 3. Current EDD backlog status (which fluctuates throughout the year) While this approach often works well, you may want to pursue multiple resolution paths simultaneously. For immediate issues, especially if you're facing financial hardship, don't wait exclusively on the Assembly office response. Continue attempting to reach EDD directly and consider using the UI Online messaging system for documentation purposes.

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Ravi Gupta

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thx for explaining! do u know if state senators offices can do this too or only assembly people?? not even sure what the difference is lol

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Emma Wilson

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I finally heard back from my Assembly person's office yesterday - turns out they WERE working on my case but EDD was being slow to respond to them too! The case worker told me EDD has a 10-business-day response time even for their office. But they DID finally get my issue resolved - my claim had a "quarterly review flag" whatever that means, and now it's cleared. So I take back my previous comment - it DID work, just took longer than I hoped.

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Oliver Schulz

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So glad they finally helped you get it resolved! The waiting is so stressful, especially when bills are due. My rep's office was faster, but maybe that's because my issue was just identity verification vs. something more complicated like yours sounded. Either way, still better than trying to call EDD directly!

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Just wanted to update - I tried contacting my Assembly Member yesterday after seeing this thread. Their website had a specific form for EDD issues that asked for all my claim details. Someone already called me this morning to confirm they received everything and are sending it to EDD today! They said typical turnaround is 7-10 business days for EDD to review and respond. I'm cautiously optimistic... I'll update again when I hear something!

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That's excellent! One thing to keep in mind - after your Assembly Member submits the inquiry, EDD will likely attempt to contact you directly to resolve the issue. Make sure you answer calls from unknown or blocked numbers for the next week or so. Sometimes, EDD representatives will only make 1-2 attempts to reach you before marking the issue as "claimant unavailable," which can delay resolution further.

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GalacticGuru

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i tried this last year when my benifits got stuck and it worked! took about a week but then edd called me directly and fixed everything on the spot. the assembly person didnt do anything themselves but there getting edd to actually look at your case is the hard part anyway lol

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