PFL follow-up call tips? What to expect and how to prepare?

Ugh, follow-up calls are the worst. I had to do one last month and it took FOREVER to get through. Make sure you have all your paperwork ready, they'll probably ask for claim numbers and dates and stuff.

I found a way to skip the hold time! I used this site called claimyr.com, it's a calling tool that dials the phone menu, stays on hold, and then sends the call to your phone when a live agent picks up. It costs $20 but it saved me hours of frustration. Here's a video about it: https://youtu.be/DOLxZQb92wM

When I did my follow-up, they mostly wanted to confirm the info on my original claim. Make sure you know your last day worked, first day of leave, and expected return date. Oh, and have your doctors info handy too!

am i the only 1 who thinks its crazy we gotta jump thru all these hoops just to get whats owed to us? the whole systems broken af 🤡

Here's a comprehensive guide for your Paid Family Leave follow-up call: • Have your claim number ready • Know your last day worked and first day of leave • Have your expected return-to-work date on hand • Keep your doctor's contact information nearby • Be prepared to explain any changes in your situation • Have a pen and paper ready to take notes • Stay calm and polite, even if the process is frustrating • Ask for a reference number or confirmation of the call • If possible, try to get the name of the representative you speak with Remember, these calls can take a while, so make sure you're in a quiet place with good phone reception. Good luck!

Anyone know if theres a way to check the status of ur claim online? Seems like that would save everyone a lot of time and headaches