PFL called me back about my case but idk why - what to expect?

Ugh, I hate when they do that! It's like, give us some info at least? 🙄 I've been there tho. Usually it's just to verify some info or ask for additional documents. Don't stress too much!

Pro tip: write down all your case details and have them ready before you call. Makes the convo go way smoother. Also, don't be afraid to ask questions if you don't understand something!

I found a way to get someone on the phone without waiting forever. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Last time they called me back, it was because they needed additional medical documentation. Make sure you have all your paperwork in order just in case!

Anyone else feel like the whole PFL system is designed to be as confusing as possible? 🤔 It's like they want us to mess up or give up.

Here's a comprehensive guide on what to expect and how to prepare for a call with Paid Family Leave: 1. Gather all relevant documents: - Your claim number - Social Security number - Pay stubs - Medical certification - Any correspondence you've received from them 2. Prepare a list of questions you have about your case. 3. Have a pen and paper ready to take notes during the call. 4. Be prepared to verify your identity. They'll likely ask for personal information. 5. Stay calm and polite, even if the process is frustrating. 6. If you don't understand something, ask for clarification. It's your right to fully understand your case. 7. At the end of the call, summarize what was discussed and any next steps. 8. Ask for the representative's name and a reference number for the call. Remember, most callbacks are routine. They might need additional information or clarification on something in your application. Don't panic, you've got this!

Hot take: PFL is actually not that bad compared to other government programs. At least they're trying to contact you instead of just denying your claim outright. 🤷‍♂️

Quick question - how long ago did you submit your claim? I'm still waiting to hear back on mine and getting antsy.