EDD PFL sent me a letter to call them - what to expect?

Ugh, I got one of those letters too. It's so frustrating because you never know what they want until you actually get through to someone. Could be anything from verifying info to explaining a delay in payments. Good luck getting through tho, their phone lines are always jammed 🙄

I actually found a way to get someone on the phone without waiting forever. I used this site called claimyr.com - it's a calling tool that dials the phone menu, stays on hold, and then sends the call to your phone when a live agent picks up. It costs $20, but it worked for me. Here's a video about it: https://youtu.be/DOLxZQb92wM

Here's what you need to know about those EDD letters: • They usually send them for additional info or to clarify something on your claim • Common reasons: income verification, identity confirmation, or explaining gaps in employment • Have all your docs ready before you call (paystubs, ID, etc.) • Write down your questions beforehand so you don't forget anything • Be patient and polite with the rep, they're usually trying their best • Take notes during the call, including the rep's name and any case numbers • Ask for next steps and timeframes for resolution Hope this helps! Let us know how it goes.

am i the only 1 who thinks its ridiculous we have to jump thru all these hoops just to get our benefits? the whole systems broken af 🤡

Quick question - how long ago did you apply for PFL? I'm about to submit my claim and wondering how long the whole process usually takes.

Anyone else notice that EDD seems to be sending out more of these letters lately? I wonder if theyre doing some kinda audit or something 🤔

Pro tip: if u cant get thru on the main line, try calling one of the other dept numbers and ask to be transfered. Sometimes works for me!

Hey @Alexander Zeus! I went through this exact same thing about 2 months ago. When I called, they just needed to verify some employment dates and confirm my doctor's certification was complete. The whole call took maybe 15 minutes once I got through. Don't stress too much about it - in my experience, these letters are usually just routine verification stuff, not anything bad. Just make sure you have your claim number, SSN, and any documents from your doctor handy when you call. You got this! 👍

I just went through this same thing last month! Got the dreaded letter and was super anxious about what they wanted. Turns out they just needed me to verify some info about my work schedule and confirm a few details from my initial application. The rep was actually pretty helpful once I got through (took about an hour on hold though). My advice: call early in the morning like others said, have your claim number ready, and don't panic - it's probably just routine stuff. They ended up processing my payment within a few days after the call. Good luck! 🤞

Just wanted to jump in and share my recent experience! I got a similar letter about 3 weeks ago and was totally freaking out about it. When I finally got through (used the early morning call strategy - worked like a charm!), they just needed to clarify some dates on my medical certification and verify my employer info. The whole conversation was maybe 10 minutes once I actually spoke to someone. They were really professional and explained exactly what they needed. My payments resumed within a week after that call. So don't worry too much @Alexander Zeus - it's most likely just standard verification stuff. Have your documents ready and you'll be fine! 💪

I'm in the exact same boat right now! Just got my letter yesterday and I've been anxiously googling what it could mean. Reading through everyone's experiences here is so reassuring though - sounds like it's usually just verification stuff rather than anything scary. I'm planning to call first thing Monday morning with all my paperwork organized. Has anyone had success with specific times of day? I keep seeing people mention calling right when they open, but I'm wondering if there are any other "sweet spots" during the day when the hold times might be shorter. Really appreciate everyone sharing their experiences - this community is such a lifesaver! 🙏