EDD PFL sent me a letter to call them - what to expect?

Ugh, I got one of those letters too. It's so frustrating because you never know what they want until you actually get through to someone. Could be anything from verifying info to explaining a delay in payments. Good luck getting through tho, their phone lines are always jammed 🙄

I actually found a way to get someone on the phone without waiting forever. I used this site called claimyr.com - it's a calling tool that dials the phone menu, stays on hold, and then sends the call to your phone when a live agent picks up. It costs $20, but it worked for me. Here's a video about it: https://youtu.be/DOLxZQb92wM

Here's what you need to know about those EDD letters: • They usually send them for additional info or to clarify something on your claim • Common reasons: income verification, identity confirmation, or explaining gaps in employment • Have all your docs ready before you call (paystubs, ID, etc.) • Write down your questions beforehand so you don't forget anything • Be patient and polite with the rep, they're usually trying their best • Take notes during the call, including the rep's name and any case numbers • Ask for next steps and timeframes for resolution Hope this helps! Let us know how it goes.

am i the only 1 who thinks its ridiculous we have to jump thru all these hoops just to get our benefits? the whole systems broken af 🤡

Quick question - how long ago did you apply for PFL? I'm about to submit my claim and wondering how long the whole process usually takes.

Anyone else notice that EDD seems to be sending out more of these letters lately? I wonder if theyre doing some kinda audit or something 🤔

Pro tip: if u cant get thru on the main line, try calling one of the other dept numbers and ask to be transfered. Sometimes works for me!

Hey @Alexander Zeus! I went through this exact same thing about 2 months ago. When I called, they just needed to verify some employment dates and confirm my doctor's certification was complete. The whole call took maybe 15 minutes once I got through. Don't stress too much about it - in my experience, these letters are usually just routine verification stuff, not anything bad. Just make sure you have your claim number, SSN, and any documents from your doctor handy when you call. You got this! 👍