California Paid Family Leave

Can't reach California Paid Family Leave? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm dealing with something similar - applied for PFL about 2 weeks ago and still nothing showing up in my account. The waiting is killing me financially! I've been trying the early morning call strategy mentioned here, but even at 8am sharp I get the busy signal. Has anyone had success with filing a complaint or escalating through other channels? I'm wondering if there's a way to at least get confirmation that they received the application properly.

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I'm in a very similar situation! Applied about the same time and also getting nowhere with the phone calls. One thing I found helpful was creating a timeline document with screenshots of my application submission confirmation (if you have it) and keeping track of all my call attempts. Some people have mentioned filing a complaint with the state labor commissioner if EDD doesn't respond within their stated timeframes. Also, try the assembly member route that CosmicCruiser mentioned - I've heard they can actually get through to EDD when regular folks can't. Hang in there, we'll get through this! 💪

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I'm going through the exact same thing right now! Filed my PFL application 2.5 weeks ago and absolutely nothing in my online account. It's so stressful when you're counting on that money. I've been following some of the advice here - tried calling at 8am on the dot but still can't get through. One thing that helped me a little was checking if my employer submitted their portion correctly (if applicable). Sometimes delays happen on their end too. Also keeping screenshots of everything and documenting all my attempts to contact them. Really considering trying that Claimyr service even though I'm skeptical about paying for something that should be free. This whole system is just broken. Sending you solidarity - we shouldn't have to jump through these hoops when we're already dealing with family situations that qualify us for PFL in the first place! 😔

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I feel you on this! Just went through the same nightmare with my PFL application. What helped me was actually going to my local EDD office in person - I know it's a pain, but sometimes face-to-face gets better results than the phone maze. Also, if you haven't already, try reaching out to your state senator's office too, not just assembly member. They have caseworkers specifically for EDD issues. And definitely keep pushing on that employer portion - my delay turned out to be because my HR department never submitted their part even though they said they did. The whole thing is incredibly frustrating when you're already dealing with family stuff. Hope you get some movement soon! 🤞

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Just submitted my PFL claim yesterday and already feeling anxious after reading all these experiences! I'm caring for my elderly mother who had a fall, and I was counting on this benefit to help during her recovery period. It's really disheartening to see so many people waiting months with no communication. I'm definitely going to bookmark all the tips shared here - the 8am calling strategy, keeping detailed records, and having assembly member contact info ready just in case. It's crazy that we need a whole game plan just to access something we've been paying into! Thanks to everyone for sharing their stories, even though they're frustrating. At least I know what I might be dealing with now. Fingers crossed the system improves for all of us! 🤞

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@Grace Durand I m'so sorry to hear about your mother s'fall! It s'really tough when you re'already dealing with a family health crisis and then have to worry about whether you ll'get the financial support you need. I just started following this thread myself as I m'learning about PFL, and wow - the experiences people are sharing here are both incredibly helpful and pretty concerning. It sounds like you re'already ahead of the game by researching and preparing based on everyone s'advice. That 8am calling tip seems to be the golden rule, and having your assembly member s'info ready is smart planning. I really hope your claim moves much faster than what others have experienced here. Wishing your mom a speedy recovery! 💙

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I'm completely new to this whole PFL process but will likely need to file soon for my own family situation. Reading through everyone's experiences here has been incredibly eye-opening - it's shocking how many people are dealing with the exact same issues! The consistent stories about endless busy signals, hours-long holds that end in disconnections, and complete lack of communication from EDD really highlight how broken this system is. I'm definitely taking notes on all the strategies shared here - calling right at 8am seems to be the most consistent advice, along with keeping detailed records from day one and having assembly member contact info ready for longer delays. It's honestly ridiculous that we need to strategize and prepare for battle just to access benefits we've already paid into. Thanks to everyone for being so open about sharing your frustrating experiences - it really helps to know what we might be up against. Hoping all of you still waiting finally get some movement on your claims soon! 🙏

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@Justin Trejo You re'absolutely right about how broken this system is! I m'also new to navigating PFL and honestly this thread has been both a blessing and a curse - so helpful to get real advice from people who ve'been through it, but also terrifying to see how long some folks have been waiting. The fact that we re'all sharing nearly identical horror stories really shows this isn t'just bad luck, it s'systemic failure. I m'definitely saving all these tips too, especially that 8am calling strategy that keeps getting mentioned. It s'just mind-boggling that in 2024 we need to crowd-source survival strategies for accessing our own government benefits! Really hoping your family situation works out and that by the time you need to file, maybe they ll'have fixed some of these processing issues. Thanks for adding your voice to this - the more people speak up about these problems, the better chance we have of seeing real change! 🤞

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Noah Lee

I'm in the same boat. Been waiting 12 weeks for them to fix a "system error". The whole thing is a clown show 🤡

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12 weeks?! That's insane. How are you surviving?

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Noah Lee

Barely. Had to borrow money from family. This system is broken af

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I went through something similar last year! Turned out my claim got flagged for "suspicious activity" even though everything was legitimate. What finally worked for me was submitting a written request for escalation through their online portal AND faxing the same request to their appeals department. Having it in writing seemed to get more attention than just calling. Also, if you haven't already, check if there's a "pending issues" section in your account - sometimes there are hidden requirements you need to complete that aren't obvious. Keep fighting for what you're owed!

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Thank you for sharing your experience! That's really helpful to know about the written requests. I'm definitely going to try the fax approach - I hadn't thought of that. Quick question: do you remember how long it took to hear back after you submitted the written escalation request? I'm trying to set realistic expectations for myself while I wait for this mess to get sorted out.

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I had a similar notice last year and it was terrifying at first! Here's what I wish someone had told me: **Before you call:** - Take a photo/scan of the notice for your records - Write down your questions so you don't forget anything during the call - Have your bank statements ready in case they ask about deposits **During the call:** - Ask them to repeat back any important dates or requirements - If they mention specific forms or deadlines, ask them to spell out form numbers - Don't be afraid to say "I don't understand, can you explain that differently?" **After the call:** - Send yourself an email summary while it's fresh in your memory - Set calendar reminders for any deadlines they gave you The good news is that most of these notices are just routine reviews, not necessarily because you did anything wrong. I was so worried about overpayment, but it turned out they just needed to verify some employment dates and everything was fine. One more thing - if you do end up owing money, they're usually pretty reasonable about payment plans. Don't let the fear of owing money stop you from calling! Getting ahead of it is always better than avoiding it. You're already doing the right thing by asking for advice before responding. That shows you're taking it seriously, which is exactly what you should do. Good luck! 🍀

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This is incredibly thorough - thank you! I love the idea of taking a photo of the notice and sending myself an email summary afterward. That's so smart for keeping everything organized. Your point about not being afraid to ask them to explain things differently really resonates with me too. Sometimes I feel like I should just understand everything they're saying, but you're right - it's better to ask for clarification than to mess something up because I was too embarrassed to admit I was confused. Thanks for sharing your experience and for the reassurance that most of these are just routine reviews! 🙏

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Just want to echo what everyone else is saying - calling first is definitely the right move! I went through this exact same thing about 6 months ago and I was absolutely panicking. Turned out it was just because I had moved and they needed to verify my new address. Here's what helped me get through it: - Call right at 8am when they open (seriously, this makes such a difference!) - Have everything ready: your notice, SSN, claim number, and a pen/paper - Ask them to explain what "change in claimant status" specifically means for YOUR case - Don't hang up until you're 100% clear on next steps The waiting on hold is brutal, but once you get someone, most of the reps are actually pretty helpful. And like others have said, if you do end up owing anything, they'll work with you on payments. You're being super smart by getting advice first instead of just mailing something back. That shows you're taking this seriously, which is exactly what you need to do. Try not to stress too much - you've got this! 💪

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This is such reassuring advice! I'm dealing with my first notice like this and honestly was spiraling a bit, but reading everyone's experiences here is helping me realize this might not be as scary as I thought. The tip about calling right at 8am is something I keep seeing mentioned - I'm definitely setting my alarm for 7:55am tomorrow! 😅 Can I ask how long the whole process took for you once you called? Like from the initial call to getting everything resolved? I'm trying to plan my week around this since I know there might be follow-up calls or paperwork needed.

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I'm going through this exact same issue right now! Filed my PFL claim about 5 days ago and it's completely disappeared from my online account. I keep logging in and refreshing hoping it will magically reappear, but nothing. The stress is real when you can't even confirm your claim is in their system! Reading through everyone's experiences here has been so helpful though - it's clear this is a major problem with their website and not something we did wrong. I'm definitely going to try the early morning calling strategy tomorrow. It's frustrating that we have to jump through so many hoops just to get basic information about our own claims, especially when we're already dealing with family situations. Thanks for posting this - it's such a relief to know I'm not the only one dealing with this nightmare! 😤

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@Esteban Tate I m'so glad I found this thread! I literally just submitted my PFL claim yesterday and was already starting to worry when I couldn t'find it in my pending claims this morning. Reading everyone s'stories here is both reassuring and terrifying - reassuring because it s'clearly not just me, but terrifying because it sounds like their system is completely broken! It s'wild that so many of us are dealing with the same disappearing claim issue. I m'definitely going to bookmark this thread and try the early morning calling strategy if my claim doesn t'show up in the next day or two. Thanks to everyone for sharing their experiences - it really helps to know we re'all in this together! 🤝

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I'm dealing with this exact same problem right now! Just submitted my PFL claim 3 days ago and it's nowhere to be found in my online account. I've been refreshing the page constantly and was starting to panic that I somehow messed up the application. Reading all these responses is incredibly helpful - it's clear that their online system has serious issues and this isn't something we did wrong. The fact that so many people are experiencing missing claims is both reassuring and frustrating at the same time. I'm going to try calling right when they open tomorrow morning and also double-check that all my documents went through properly. It's ridiculous that we have to deal with this added stress when we're already managing family situations that require leave. Thanks everyone for sharing your experiences - knowing I'm not alone in this makes it so much less scary! 🙏

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