Just checking back - were you able to contact EDD? What did they say about your PFL transition?

So glad you got it resolved! It's crazy how a simple typo on their end can hold up benefits for weeks when you have a new baby to care for. This is exactly why it's so important to call and check - there could be any number of small administrative issues causing delays that you'd never know about otherwise. Thanks for updating us with the outcome, it'll definitely help other parents going through the same stressful situation!

I'm dealing with this same Error E311 nightmare right now! I've been stuck on this for over a week and it's so frustrating when you know all your info is correct but the system keeps rejecting it. Reading through everyone's experiences here has been incredibly helpful - it's clear that this is almost always a data mismatch or corruption issue on EDD's end that only a human can identify and fix. I'm definitely going to try the early morning calling strategy first thing tomorrow (setting my alarm for 7:55 AM to be ready right when they open). If that doesn't work, the in-person office visit sounds like a solid backup plan. It's ridiculous that we have to go through all this for what should be a simple online application, but at least now I know there are actual solutions and I'm not just doing something wrong. Thanks to everyone who shared their experiences - this thread is honestly more helpful than anything on EDD's actual website! 🤞

I'm going through this exact same Error E311 issue right now and this thread has been a godsend! I've been stuck for almost two weeks and was starting to think I was losing my mind. Based on everyone's experiences here, it's clear this is almost always some kind of data mismatch on EDD's end that only a human representative can see and fix. I'm planning to try the early morning calling strategy tomorrow - setting multiple alarms to call right at 8:00 AM when they open. If that doesn't work, I'll definitely look into visiting a local EDD office in person since that seems to have worked well for others. It's incredibly frustrating that we have to jump through all these hoops for what should be a straightforward online application, but knowing that others have successfully resolved this gives me hope. Thank you all for sharing your detailed experiences - this community support is honestly better than any official EDD help documentation! 🙏

I'm going through this exact same frustrating experience right now! Applied for PFL 6 days ago after my baby was born and the complete lack of status updates is driving me crazy. It's 2025 and we literally have better tracking for pizza deliveries than for our own government benefits! Reading through everyone's experiences here has been incredibly helpful though - sounds like 2-3 weeks is unfortunately the norm, and there are actually some workarounds to get through to EDD. I'm definitely going to try that Claimyr service if I don't hear anything by next week, and I just set up the text alerts that someone mentioned (had no idea that was even an option). It's so reassuring to know I'm not the only one dealing with EDD's stone-age system, but also infuriating that new parents have to go through this stress when we're already exhausted and worried about finances. Thanks everyone for sharing your experiences and solutions - this thread is going to save my sanity over the next week or two!

I'm dealing with this exact same issue right now! Applied for PFL 5 days ago after my daughter was born and the waiting is already making me anxious. It's so frustrating that there's literally no way to track what's happening with your application - like others have said, we get better tracking info for food deliveries! Reading through everyone's experiences here has been super helpful though. Sounds like 2-3 weeks is unfortunately normal, which is longer than I was hoping but at least now I know what to expect. I'm definitely going to set up those text alerts that were mentioned and try the Claimyr service if I don't hear anything by the end of next week. It's crazy that new parents have to deal with this kind of stress and uncertainty on top of everything else, but at least there seem to be some workarounds that actually work. Thanks everyone for sharing your experiences - this thread is going to help me stay sane while I wait for EDD to get their act together!

This thread has been such a lifesaver! I'm currently dealing with this exact same issue - my wife and I just had our first baby 10 days ago and I've been trying to file for PFL but keep getting that dreaded "driver's license already assigned to account" error. Like others mentioned, I'm pretty sure I browsed around the EDD website a few months ago when we were preparing, which probably created one of those "ghost accounts." I've been calling the main EDD number every day for a week with zero success - just busy signals or getting disconnected after waiting for hours. It's incredibly stressful when you're sleep-deprived from a newborn and your paternity leave is already ticking away. Reading everyone's solutions here gives me so much hope! I'm definitely going to try calling the Identity Verification unit at (866) 401-2849 first thing tomorrow morning, and if that doesn't work, I'll contact our assemblyperson's office. I had no idea either of those options even existed. The afternoon calling tip is great too - I've been trying mornings when probably everyone else is calling. It's absolutely ridiculous that new parents have to jump through all these hoops just to access benefits we've paid into, but I'm so grateful for this community sharing real solutions. Will definitely update if any of these approaches work for me. Thanks everyone for turning what felt like a hopeless situation into something manageable!

I'm so sorry you're dealing with this nightmare! I went through something very similar when I tried to file for PFL after my son was born last year. That "driver's license already assigned to account" error is incredibly common and frustrating. What finally worked for me was calling EDD right at 8:00 AM sharp when they first open - I literally had my phone ready to dial at 7:59:59 AM. The wait was still long but I actually got through after about 45 minutes instead of the usual busy signals. The rep told me that someone had accidentally entered a digit wrong on their driver's license years ago and it matched mine, creating the conflict. Also, make sure your husband keeps detailed records of every attempt to call and every error message - when you do get through, this documentation can help them expedite the fix and potentially backdate his claim to when he first started trying to file. I know it feels hopeless right now, especially with twins (wow, congratulations!), but don't give up. The system is broken but there are people on the other end who can fix it once you reach them. Hang in there! ❤️

This thread has been such a godsend! I literally just made this exact same mistake yesterday - filed PFL when I actually need SDI for my herniated disc recovery. I was having a complete meltdown thinking I'd destroyed my chances of getting benefits right when I need them most. But reading through everyone's detailed experiences has completely calmed my nerves! The collective wisdom here is amazing - I've got the dedicated disability line number (1-800-480-3287), the magic phrase ("claim type correction"), and I know to call at 8 AM sharp with all my medical docs ready. It's incredible how something that felt like such a personal disaster is actually just routine business for EDD reps. The fact that multiple people mentioned hearing "this happens all the time" from the reps is so reassuring! I'm calling first thing Monday morning armed with all this knowledge. Thank you to everyone who shared their success stories - you've turned my panic into a solid action plan! 🙏

This thread has been absolutely amazing to read through! I'm so grateful everyone shared their experiences because I'm in the exact same boat - just filed PFL this morning when I actually need SDI for my upcoming back surgery. I was literally having a panic attack thinking I'd completely screwed myself over during an already stressful time. But wow, seeing all these success stories has completely changed my perspective! It's incredible how something that feels like such a catastrophic personal failure is actually just a super routine correction that EDD handles multiple times daily. The detailed roadmap everyone has created here is pure gold: • Call 1-800-480-3287 at exactly 8:00 AM (avoid Mondays) • Use the magic phrase "claim type correction" • Have all medical documentation ready to email/fax • Keep detailed notes of every call with reference numbers • Expect 2-3 weeks for full resolution Maya, I hope you were able to get this sorted out quickly! And to everyone else who shared their stories - thank you for creating such an incredible resource. This thread should honestly be pinned somewhere because it's going to help so many people who make this common mix-up. You've all turned my panic into a clear action plan! 🙏✨