


Ask the community...
Pro tip: if you're having trouble getting through on the phone, try reaching out on Twitter. Sometimes their social media team can help or at least escalate your issue.
Has anyone tried faxing their documents? I know it sounds old school, but I've heard it can be faster than mail or email sometimes.
Have you checked their website? Sometimes they have forms for extension requests that you can submit online. Might be worth a shot!
idk if this helps, but I had luck emailing them. took a few days to get a response, but at least I didnt have to deal with phone trees
This is why I'm scared to even apply for PFL. The system seems so broken. Anyone have any positive experiences to share?
Heather Tyson
Here's a comprehensive guide for your Paid Family Leave follow-up call: • Have your claim number ready • Know your last day worked and first day of leave • Have your expected return-to-work date on hand • Keep your doctor's contact information nearby • Be prepared to explain any changes in your situation • Have a pen and paper ready to take notes • Stay calm and polite, even if the process is frustrating • Ask for a reference number or confirmation of the call • If possible, try to get the name of the representative you speak with Remember, these calls can take a while, so make sure you're in a quiet place with good phone reception. Good luck!
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Ivanna St. Pierre
•Wow, this is super helpful! Thanks for taking the time to write all this out. I feel way more prepared now 😊
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Raul Neal
•Solid advice right here 👆 Wish I had this list when I made my call!
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Jenna Sloan
Anyone know if theres a way to check the status of ur claim online? Seems like that would save everyone a lot of time and headaches
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Christian Burns
•There is! Go to the EDD website and look for the 'Customer Account' section. You can check your claim status there.
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Jenna Sloan
•Oh sweet, thanks! Cant believe I missed that 🤦♂️
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