PFL Timesheets Missing Since February - Anyone Else Experiencing Delays?

Ugh, same here! I haven't gotten a timesheet in over a month. It's so frustrating. Have you tried calling them? I've been on hold for hours with no luck.

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Have you checked your spam folder? Sometimes PFL emails end up there for some reason. Also, make sure your contact info is up to date in your account.

This happened to me last year. Turns out there was a glitch in their system and a bunch of us didn't get timesheets for like 2 months. When I finally got through to someone, they had to manually input all my hours. It was a nightmare.

Pro tip: If you can't get through on the main line, try calling right when they open or about an hour before they close. Sometimes the wait times are shorter then.

Okay, let me break this down for you based on my experience and what I've learned from dealing with PFL issues: 1. First, double-check your online account. Sometimes the system glitches and doesn't send email notifications, but the timesheets are actually there. 2. If you can't find them online, definitely call PFL. Yes, the wait times suck, but it's necessary. Use the tips others have mentioned about calling early or using a call-back service if you can. 3. While you're waiting to get through, document everything. Write down the dates of missing timesheets, any hours you worked, and keep a log of your attempts to contact them. 4. If calling doesn't work after a few tries, send a written request. Use certified mail so you have proof they received it. Include all the details about your missing timesheets. 5. Consider reaching out to your local state representative's office. They often have liaisons who can help with state benefit issues. 6. If none of this works, you might need to file a formal complaint. There should be a process for this on the PFL website. Remember, stay persistent and keep detailed records. It's frustrating, but you'll get it sorted out eventually. Good luck!

Anyone else feel like the whole PFL system is held together with duct tape and prayers? 🙄 How hard is it to send out timesheets regularly?

Have you tried reaching out to your HR department? Sometimes they can help escalate issues with PFL.