Need to cancel and resubmit PFL claim due to wrong dates - help!

Ugh, been there done that. It's a pain but not impossible. First thing, call them ASAP. The sooner you catch it, the easier it is to fix. Make sure you have all your correct dates ready when you call. They might ask for supporting docs too, so have those handy.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Pro tip: If you can't get through on the phone, try faxing your request to cancel and resubmit. Sometimes old school methods work better with these government agencies lol

Whatever you do, DON'T just submit a new claim without cancelling the old one first. I did that and it caused a huge mess. Took months to sort out. 😫

Has anyone had luck using the online portal to cancel a claim? I've heard mixed things about whether it actually works or not.

Here's a detailed guide on how to handle this situation: 1. Gather all correct information: Make sure you have the right dates, any supporting documents, and your claim number ready. 2. Contact the Paid Family Leave office: Call them as early in the day as possible. Be prepared for a long wait. 3. Explain the situation clearly: Tell them you need to cancel your current claim due to incorrect dates and submit a new one. 4. Follow their instructions carefully: They might have you fill out a specific form or follow a certain process. 5. Get everything in writing: Ask them to email you confirmation of the cancellation and instructions for resubmitting. 6. Submit the new claim: Do this as soon as possible after cancelling the old one. 7. Follow up: If you don't hear anything within a week, call again to check on the status. Remember, stay patient and persistent. The system can be frustrating, but you'll get through it!

am i the only 1 who thinks its crazy we have to jump thru all these hoops just to fix a simple mistake? the whole system needs an overhaul smh

Quick question - how long ago did you submit the incorrect claim? If it's been less than 24 hours, you might be able to catch it before it's fully processed.