Just joined this community because I'm having the EXACT same E313 error! I've been stuck on this for about 12 days now and was starting to think I was the only one going through this nightmare. Like everyone else here, I also received unemployment benefits during COVID (2020) and can log into my regular EDD account just fine, but the PFL claim crashes with that validation error every single time. Reading through all these comments has been such a lifesaver - the pattern is so clear! We ALL have old unemployment claims that are apparently still causing backend conflicts. @Ravi Malhotra your experience about needing a specialist to manually clear old claims gives me hope there's actually a solution. I just checked and yep, my 2020 claim is still showing in my claim history even though it's been closed forever. I've tried everything - different browsers, devices, clearing cache, even had my friend try on their computer. Nothing works, but now I know it's not user error! Going to try the early morning calling strategy and start documenting with screenshots. Thanks OP for posting this thread - it's honestly such a relief to know we're all in this EDD mess together! Hopefully we can all get through to specialists who can fix this broken system 🤞

Just created an account because I'm having this EXACT same E313 error! I've been stuck on this validation issue for about 7 days now and was honestly starting to think I had somehow broken my application. Reading through this entire thread has been such a relief - we're all experiencing the identical problem! Like literally everyone else here, I also received unemployment benefits during COVID (2020) and can log into my regular EDD account without any issues, but every single time I try to start my PFL claim, it crashes with that same "unable to validate information" error. The pattern couldn't be clearer at this point - we ALL have previous unemployment claims that are apparently still causing conflicts in their broken backend system. @Ravi Malhotra thank you so much for sharing your experience about needing a specialist to manually clear old claims - that actually gives me hope there's a real solution! I just went and checked my claim history and sure enough, my old 2020 unemployment claim is still listed there even though it's been closed for years. I've tried everything - different browsers, clearing cache and cookies, different devices, even tried using incognito mode. Nothing works, but now I realize it's not something I'm doing wrong! Going to definitely try the early morning calling strategy that @Esmeralda Gómez mentioned and start documenting everything with screenshots like others have suggested. Thanks OP for creating this thread - it's honestly such a huge relief to know we're not alone in this EDD nightmare! The fact that so many newcomers keep finding this thread with the exact same issue really shows how widespread this problem is. Here's hoping we can all get through to specialists who can actually fix this mess! 🙏

I'm going through the exact same thing right now! Got my PFL approval on Monday and have been anxiously waiting for that debit card to show up. This thread is honestly so reassuring - I had no idea about the 7-10 business day timeline and was starting to worry something went wrong. The tip about the plain white envelope is super helpful too, I definitely would have mistaken that for junk mail. @Giovanni Moretti your address story has me terrified, but I just logged in and double-checked mine and it looks good. It's wild how stressful this waiting period is when you're trying to budget for a new baby! Really appreciate everyone sharing their experiences and timelines. Going to try to be patient and stop checking the mailbox three times a day 😅

Just wanted to jump in and say how helpful this whole thread has been! I'm currently 8 months pregnant and planning to take PFL for bonding leave after my maternity leave ends, so reading everyone's experiences with the debit card timeline is super valuable for my planning. It sounds like the key takeaways are: expect 7-10 business days, watch for that plain white envelope, double-check your address in the system, and set up automatic transfers once you get the card. @Liam O'Donnell thanks for starting this conversation - I'm sure so many of us new parents have the same questions but are too nervous to ask! @Sofia Perez I'm definitely bookmarking that Claimyr service just in case. It's really reassuring to see how supportive this community is. Wishing everyone waiting for their cards a speedy delivery! 💙

Whatever you do, don't give up! Keep calling, keep trying. It took me weeks to sort out a similar issue, but I finally got it resolved. You got this! 💪

I just went through this exact same situation last month! Here's what worked for me: I sent an email to the EDD document review team with my case number in the subject line. They responded within 3 business days with instructions on how to submit the missing docs through a secure portal. Way easier than calling and waiting on hold forever. The email address is on their website under "Contact Us" - look for "Document Submission Issues." Hope this helps!

I'm so sorry you're going through this difficult situation - having a new baby is challenging enough without the added stress of job loss! Based on all the incredibly helpful advice shared in this thread, it sounds like you have a solid plan for transitioning to unemployment benefits after your PFL ends. I went through a similar situation a couple years ago and wanted to add that when you do apply for unemployment, make sure to keep copies of all your PFL payment stubs/statements from EDD - they sometimes ask for these to verify the timeline between your disability benefits and unemployment application. Also, since you mentioned financial anxiety, you might want to look into your county's emergency rental assistance programs if you're worried about making mortgage payments during the transition. Many counties expanded these programs and some specifically help families with newborns. The community support and wealth of practical information shared here is absolutely incredible - you've received better guidance than most people get from official sources! Your proactive approach to understanding all your options is going to make such a difference in successfully navigating this challenging time.

I'm so sorry you're dealing with this incredibly stressful situation - losing your job while caring for a newborn is one of the most challenging things anyone can face! This thread has become such an invaluable resource with so many people sharing their experiences and practical advice. As someone who works in benefits administration, I wanted to add a few technical points that might help: When you apply for unemployment, make sure to report your PFL end date as your "last day unable to work" rather than treating it as employment - this helps EDD understand you're transitioning from one state benefit to another, not leaving a job. Also, California has a specific provision that if you're terminated while on protected leave, you're automatically considered to have been terminated "through no fault of your own" which strengthens your unemployment claim. One thing I haven't seen mentioned is that you should also document any communications about your work schedule or job duties before you went on leave - if your employer claimed they "couldn't hold your part-time position" but you have evidence showing your schedule was regular/ongoing, that could be important for both your unemployment claim and any potential discrimination case. The timeline and documentation approach everyone has suggested is spot-on. You're being incredibly proactive by planning this out now rather than scrambling after your PFL ends. Based on everything shared here, you have multiple strong options for getting through this financially while you figure out your next steps. You've got this!

Hey Isabella! I went through this exact same thing a few months ago and I totally feel your stress. Here's what helped me figure out my payment timeline: If you log into your EDD account, look for a section called "Claim Status" or "Payment Information" - it should show you if your payments are "Issued," "Pending," or if there are any holds on your account. One thing that really helped me was setting up text notifications through the EDD portal. They'll send you updates when your payment status changes, which saved me from obsessively checking the website every hour (guilty as charged lol). Also, if you're on Paid Family Leave specifically, payments usually come on the same day of the week that you first got approved, but it can take 2-3 business days to actually show up in your bank account after EDD says it's "issued." Don't lose hope - I know the waiting is absolutely brutal, but most people do get their payments eventually. The system is just super backed up. Keep checking your account and definitely try some of the other suggestions people posted here. You got this! 💪

I'm dealing with the same situation right now and it's so stressful! I've been checking my EDD account multiple times a day but the status hasn't changed in over a week. Reading through all these responses is actually making me feel a lot better - it's good to know I'm not the only one going through this waiting game. I'm definitely going to try checking early morning like some people suggested, and I think I'll look into setting up those text notifications too. Has anyone had luck with calling the EDD customer service line lately, or is it still basically impossible to get through? Thanks for posting this question Isabella, even though it sucks that we're all in the same boat, it helps to know we're not alone! 😊