Need help with FMLA follow-up - can't get through to anyone!

Ugh, FMLA can be such a pain to deal with. I went through it last year and it took forever to get everything sorted out. What specific issues are you having?

I feel your pain, OP. The FMLA process can be a real nightmare. Here's what I've learned from my experience: • Be persistent: Keep calling and emailing. It sucks, but sometimes the squeaky wheel gets the grease. • Document everything: Keep a log of all your calls, emails, and any responses you receive. • Double-check your paperwork: Make sure you've filled out everything correctly and included all required documents. • Know your rights: Familiarize yourself with FMLA regulations so you can advocate for yourself if needed. • Reach out to your HR department: They might be able to help or at least point you in the right direction. Hang in there, and don't be afraid to ask for help if you need it. This process can be overwhelming, but you've got this! 💪

Have you tried faxing your documents? I know it sounds old school, but when I was dealing with FMLA, faxing seemed to get a faster response than mailing or emailing.

lol good luck getting anyone on the phone. I swear they must have like 2 people working there or something 🙄

idk if this helps, but I found that calling first thing in the morning (like right when they open) gave me the best chance of getting through to someone. might be worth a shot!

Anyone else feel like the whole system is designed to make us give up? 🤔 It's like they make it as difficult as possible on purpose.

Hey Luca! I just went through this same process a few months ago and totally understand your frustration. A couple things that helped me: 1. Try calling right at 8 AM when they open - I had better luck getting through then 2. If you have a case number, have it ready along with your social and all your info 3. There's also a callback option on their website where you can request they call you back instead of waiting on hold 4. Keep trying the online portal - sometimes it updates before they call you The waiting is definitely the worst part, but hang in there! Most people I know eventually got their stuff processed, it just takes way longer than it should. Keep us posted on how it goes! 🤞

I'm going through the exact same thing right now! Filed my paperwork about 3 weeks ago and it's been radio silence ever since. The phone system is absolutely brutal - I've probably spent 10+ hours on hold over the past week with nothing to show for it. One thing that's helped me stay (somewhat) sane is setting a timer when I call so I don't waste my entire day waiting. I also started calling from different numbers to see if that makes any difference (spoiler: it doesn't 😑). Has anyone had luck with contacting their local representative's office? I've heard they sometimes help with government agency issues, but not sure if that applies to FMLA stuff. At this point I'm willing to try anything! Keep fighting the good fight, we'll get through this eventually! 💪

I just went through this exact situation a couple months ago and it was beyond frustrating! Here's what finally worked for me: • I started calling at exactly 8:00 AM when they open - way better success rate • Used the online chat feature during off-peak hours (like 2-3 PM) - sometimes gets you to someone faster than phone • Filed a complaint through their website when I hit the 4-week mark with no response - that seemed to shake something loose • Asked my employer's HR if they had a direct contact - turns out they did! The whole process took about 6 weeks total, but once I got someone on the line, they were actually pretty helpful and got things moving quickly. Don't give up! The system is definitely broken but persistence eventually pays off. Also, if you're dealing with time-sensitive medical issues, mention that upfront - they sometimes have expedited processes for urgent cases. Good luck! 🍀