California Paid Family Leave

Can't reach California Paid Family Leave? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

@Caesar Grant, I totally get your stress! I'm dealing with the same thing right now - my second payment was supposed to hit last week and nothing. What really helped me was checking the "Payment History" section in the online portal first before calling. Sometimes there's a little note that explains what's going on (like "payment processing" or if they need additional documentation). Also, if you haven't already, make sure your bank didn't flag it as suspicious and put a hold on it. I had that happen with my first payment and didn't realize for days. My credit union held it because it was an "unusual large deposit" 🙄 Keep us posted on what you find out! We're all in this together.

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@Ravi Kapoor This is super helpful advice! I didn t'even think about the bank potentially holding the payment. Definitely going to call my bank first thing tomorrow to check if there are any holds or flags on my account. The payment history tip is great too - I ve'been so focused on just checking my balance that I forgot to actually dig into the portal details. Thanks for the practical suggestions!

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@Caesar Grant I'm going through the exact same thing right now! My second PFL payment is about 8 days late and I'm starting to panic too. What I've learned from calling (after waiting 2+ hours on hold) is that sometimes there's a "processing lag" between when they say it's sent and when it actually hits your account. The rep told me to give it 3-5 more business days before panicking. One thing that might help while you wait - if you're really tight on bills, some utility companies and credit card companies will work with you if you call and explain you're waiting on a delayed government benefit payment. I got a 10-day extension on my electric bill just by being honest about the situation. Also, double-check that your direct deposit info matches EXACTLY what's on file with your bank - even something like "Street" vs "St" can cause delays. Hang in there! 💪

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Liam Duke

@Ava Harris Thanks for sharing your experience! The utility company extension tip is brilliant - I never would have thought to ask for that. It s'reassuring to know I m'not the only one dealing with this processing "lag nonsense." Did the rep give you any insight into why these delays happen so frequently? It seems like every other person here has had similar issues. I m'definitely going to double-check my direct deposit info again just to be safe. Fingers crossed we both see our payments soon! 🤞

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To answer your question about the birth certificate - you don't need to wait for the official birth certificate to arrive before applying for PFL. When you file your PFL claim, you can initially provide the hospital discharge papers or other documentation showing you had the baby. You can always provide the birth certificate later once it arrives. And yes, you can typically use PTO to supplement SDI and PFL to get to 100% of your normal wages, but that's entirely up to your employer's policies. Some allow it, some don't, and some require you to use PTO first before state benefits kick in. Definitely check with your HR department.

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That's super helpful info, thank you! I'll talk to my boss about our PTO policy. We're so small we don't actually have HR, so it's just direct to the owner for these questions. Really appreciate all the advice everyone has shared!

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Just wanted to chime in as someone who went through this exact situation! I had a UI overpayment from 2021 that I was still paying off when I went on maternity leave in 2023. Like everyone said, it didn't affect my SDI or PFL at all - got my full benefits on time. One thing I'd add is to screenshot/save all your documentation when you file online. The EDD system can be glitchy and sometimes forms don't save properly. I learned this the hard way when my initial SDI filing seemed to disappear and I had to resubmit everything. Also, set up direct deposit if you haven't already - it's so much faster than waiting for paper checks, especially when you're dealing with newborn chaos! You've got this mama! The hardest part is just the anxiety of not knowing, but sounds like you're being super proactive about getting everything sorted.

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Thank you so much for sharing your experience! It's really reassuring to hear from someone who actually went through the same situation. The screenshot tip is brilliant - I would have never thought of that but it makes total sense given how many people complain about EDD's website glitches. I'll definitely set up direct deposit too. Quick question - do you remember roughly how long it took from when you filed your SDI claim to when you got your first payment? I know everyone says 2-3 weeks but I'm wondering what the reality was for you. Also nervous about the timing since I'll be filing right around my due date!

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I'm currently going through a name change with EDD myself and wanted to share what I've learned! The most important thing is to be consistent with your current legal name across all documents. Since you've already updated Social Security and your employer has your married name, definitely use that on your SDI claim. Here's what worked for me: I called EDD at exactly 8:00 AM on a Tuesday morning and got through in about 25 minutes (way better than the horror stories!). The representative was actually really helpful and updated my name in their system immediately. She told me that as long as I filed my claim with my current legal name and provided supporting documentation, there wouldn't be any issues. For the DE 2501 form, use your married name and in the additional information section, just mention that your previous EDD account was under your maiden name. Upload your marriage certificate as supporting documentation. The rep I spoke with said they see this situation frequently and have processes in place to handle it smoothly. Don't stress too much about creating timing issues - you're being super proactive by addressing this now! The fact that you've already updated your address and contacted your doctor's office shows you're on top of things. Focus on getting ready for your little one instead of worrying about the paperwork. You've got this! 💕

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This is such helpful advice! I'm feeling so much more confident after reading everyone's experiences. It sounds like calling at exactly 8am really is the key to getting through quickly. I'm definitely going to try that tomorrow morning before filing my claim on Friday. It's amazing how many people have gone through this exact same situation - makes me realize I was probably overthinking it way too much! Thank you for sharing your recent experience and for the encouragement. It's so reassuring to know that EDD actually has good processes in place for handling name changes. I really appreciate everyone taking the time to share their stories and advice! 💕

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I'm going through pregnancy disability leave planning right now too and wanted to add something I learned from my HR department that might help! When you update your name with EDD, make sure you also notify your employer's payroll/HR team about the potential name discrepancy. My HR rep told me that sometimes there can be delays in wage verification if the names don't match exactly between EDD's records and what the employer has on file. Since you mentioned your work already has your married name, you should be good, but it's worth double-checking that they'll report your wages under your married name when EDD requests verification. Also, if you have direct deposit set up from your old unemployment claim, make sure that bank account is still active and under the right name! I almost forgot about that detail. Wishing you the best with your claim and congratulations on your upcoming little one! 🍼

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This is such a great point that I hadn't even thought about! Thank you for bringing up the direct deposit and wage verification aspects. I just checked and my old bank account from when I collected unemployment is still active, but it's under my maiden name. I should probably update that with the bank or set up direct deposit with my current account that's under my married name. And yes, I'll definitely double-check with HR tomorrow to make sure they have everything consistent on their end for wage verification. It's so helpful to think through all these connected pieces before filing - thank you for sharing what your HR department told you! Congratulations to you too on your upcoming leave! 🍼

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I missed an EDD call too about 6 months ago and was totally panicked! Here's what worked for me: I sent a secure message through my EDD online account explaining that I missed their call and asking what they needed. They responded within 3 business days with exactly what documents were missing from my application. Turned out it was just a clearer copy of my doctor's certification form. Sometimes the missed call is just a routine follow-up, not necessarily a major issue with your case. Also, make sure your voicemail is set up and not full - they might try calling again! Keep us posted on how it goes! 🤞

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This is really reassuring to hear! I was imagining the worst case scenario, but you're right - it could just be something routine. I'll definitely send a secure message through my account today. Thanks for sharing your experience and for the reminder about checking my voicemail setup. Sometimes the simple things slip your mind when you're stressed! 😅

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Been in your shoes before! First thing - don't panic, missed calls from EDD are super common and usually not a disaster. Here's what I'd recommend: 1) Check your EDD online portal ASAP for any status updates or messages, 2) Look through all your email folders (including spam) for any correspondence, 3) Try calling the main PFL line early in the morning when wait times are shorter, and 4) If you can't get through by phone, send a secure message through your online account explaining you missed their call and asking for next steps. In my experience, they're pretty understanding about missed calls since their phone system is notoriously difficult to navigate. Keep all your paperwork handy in case they need to verify something. You've got this! 👍

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I've dealt with E311 errors before - super frustrating! One thing that worked for me was making sure my address exactly matched what's on file with the Social Security Administration. Even something as small as "Street" vs "St" can cause issues. Also, if you've moved recently, EDD might still have your old address on file. You can try updating your address through their online portal first, then wait 24-48 hours before trying to submit your PFL application again. The system needs time to sync the changes. Hope this helps!

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This is really helpful advice! I never would have thought that something as minor as "Street" vs "St" could cause such a major headache. I recently moved about 6 months ago and updated my address with some agencies but maybe not all of them. I'll definitely check to make sure everything matches exactly with SSA. Thanks for the tip about waiting 24-48 hours for the system to sync - that's the kind of detail EDD never tells you about!

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I went through the exact same thing a few months ago! Error E311 had me pulling my hair out. What finally worked for me was calling the SDI (State Disability Insurance) line instead of the regular EDD number - they're better equipped to handle PFL issues. The number is 1-877-238-4373. Also, try filing your application super early in the morning like 6 AM when their servers aren't overloaded. I know it's stressful with your October timeline, but you've still got time. Don't give up! The system is terrible but once you get through, the benefits are worth the hassle.

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