
Ask the community...
Quick question - did you receive any kind of confirmation when you submitted your claim online? If not, there's a chance it didn't go through properly.
Yeah, I got an email confirmation. But nothing since then. π
3M
Pro tip: If you're having trouble with the phone lines, try calling right when they open in the morning. I've had better luck getting through that way. Also, Wednesdays seem to be less busy for some reason. π€·ββοΈ
Have you considered reaching out to your local state representative's office? Sometimes they can help expedite things or at least get you in touch with the right person at PFL. Worth a shot if you're really stuck!
This! π I did this last year and it actually worked. My rep's office had a dedicated person for dealing with state benefit issues. They got my problem solved in like a week.
3M
Have you tried checking your claim status online? Sometimes you can get more info there without having to deal with the phone system. Just a thought!
I did try that, but it doesn't give me all the details I need. Thanks for the suggestion though!
3M
Pro tip: if you need to call, try using a landline if possible. For some reason, I've had better luck getting through that way. Also, Tuesdays and Wednesdays seem to be less busy. Good luck!
lol welcome to the club. been waiting 6 weeks for my payment. this is fine. everything is fine. π₯πΆπ₯
Have you tried sacrificing a goat to the EDD gods? I hear that helps speed up the process. π
Instructions unclear. Sacrificed my last paycheck instead. Still no results. π
3M
Rookie mistake. Gotta use a LIVE goat. No wonder it didn't work!
3M
Here's what I've learned from my experience and research: β’ Processing times vary widely depending on the type of claim and current workload β’ Most claims are processed within 3-4 weeks, but can take up to 8 weeks in some cases β’ If you haven't heard anything after 4 weeks, it's worth calling to check on status β’ Make sure all your documentation is complete and accurate to avoid delays β’ Check your online account regularly for updates or requests for additional info β’ If you're facing financial hardship, mention this when you call as it may expedite your claim Hope this helps! Let me know if you have any other questions.
Wow, thank you so much for this detailed response! This is super helpful. I'll definitely keep all of this in mind. π―
3M
Great info! Wish I had known all this when I filed my claim last year. Would've saved me a lot of stress.
3M
I'm in the same boat, OP. Been trying to get my PFL sorted for weeks. This system is so broken π«
Ugh, I'm sorry you're dealing with this too. Hopefully we both get it figured out soon!
3M
Pro tip: call right when they open. I got through after only 20 minutes on hold last week. Good luck!
What time do they open? Asking for a friend π
3M
8am Pacific Time, I think. But double-check their website to be sure.
3M
Ive been dealing with PFL for months now and let me tell you, theyre a nightmare. My advice? Document EVERYTHING. Every call, every letter, every email. You'll thank me later when they inevitably mess something up π
This π― Always CYA (cover your a**) when dealing with government agencies!
3M
Am I the only one who thinks its ridiculous that we have to jump through so many hoops just to get benefits we're entitled to? The whole system needs an overhaul smh
Preach! π It's like they make it complicated on purpose
3M
Careful what you wish for. Last time they "overhauled" the system in my state, it was down for weeks π
3M
anyone else notice that the website is always "under maintenance" when you try to check your claim status online? π
Omg yes! It's like they don't want us to actually use the online system. So frustrating!
3M
I swear its always down when i need it most lol. gotta love government efficiency π€‘
3M
Hang in there, OP! I know it's tough, but your payment will come through eventually. In the meantime, check if you qualify for any local assistance programs. Some cities have emergency funds for situations like this.
Make sure you keep copies of EVERYTHING. I learned the hard way that they can 'lose' documents. Scan that POA and keep it handy. You might need to resend it multiple times π
Oof, that sounds rough. Thanks for the heads up. I'll definitely scan it right away.
3M
Quick question - are you dealing with state or federal benefits? The process can be different depending on which one youre working with.
It's state benefits. Does that change things?
3M
Yeah, state processes can vary. Which state are you in? Might be able to give more specific advice.
3M
Ryan Kim
Quick tip: if you're having trouble getting through on the phone, try calling right when they open in the morning. I've had better luck that way.
0 coins
Write a comment...
Zoe Walker
Has anyone successfully canceled online? I've heard mixed things about whether that's even possible.
0 coins
Elijah Brown
I tried once and it was a disaster. Ended up having to call anyway. Save yourself the headache and just call from the start.
0 coins
3M
Maria Gonzalez
Same here. The online system is a joke tbh
0 coins
3M
Write a comment...