Accidentally put wrong info on PFL claim - how to fix?

Oof, that's rough buddy. I'd say your best bet is to call them ASAP and explain the situation. They might be able to correct it without you having to resubmit everything. Good luck!

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what you need to do: 1. Don't panic! Mistakes happen and they can usually be fixed. 2. Try to contact them ASAP. Use the online portal if possible to send a message explaining the error. 3. If you can't reach them online, keep calling. Be persistent! 4. When you do get through, explain calmly what happened. Ask if they can correct it on their end. 5. If they can't fix it, ask about the process for submitting a correction or amendment. 6. Make sure to get the name of who you spoke to and any case number for your records. 7. Follow up in writing (email or mail) to have a paper trail of your correction request. 8. Keep checking your claim status online regularly. Hope this helps! Let us know how it goes.

ugh the system is so broken. why cant they make it easier to fix simple mistakes?? 🤬

I had a similar issue last year. It took forever to get it fixed, but they eventually did. Just keep at it!

Pro tip: if you cant get thru on the phone, try reaching out on social media. Sometimes they respond faster there.

have you tried faxing them? sounds old school but sometimes it works lol

Oof, that's a bummer. But don't worry, it's not the end of the world. I've heard they're pretty understanding about mistakes like this. Just make sure you're super clear when you explain what happened. And maybe throw in a 'my bad' for good measure 😅

This is why we need better systems. It's ridiculous that one small mistake can cause so much trouble. Hope you get it sorted out soon, OP!