EDD claim stuck in limbo for 4+ days after manager promised to push it through - line went dead during follow-up call. Help!

Ugh, I feel your pain! I've been dealing with the same issue for weeks now. It's like they're purposely trying to make this as difficult as possible. Have you tried calling first thing in the morning? I heard that's when you have the best chance of getting through.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Here's what I've learned from dealing with this nightmare for months: 1. Document EVERYTHING. Every call, every person you talk to, every promise made. 2. Be persistent. Call every day if you have to. 3. Ask for a supervisor if you're not getting anywhere with the regular agents. 4. File a complaint with your state representative or senator. Sometimes they can light a fire under the department. 5. Check your online account regularly for updates or messages. 6. If all else fails, consider contacting local media. Bad publicity can sometimes get things moving. Hang in there, OP. It's a broken system, but don't give up!

have u tried faxing ur docs? I no it sounds old school but I heard it can speed things up sometimes

I'm in the same boat, friend. Been waiting for 6 weeks now. The system is totally overwhelmed. Hang in there!

Pro tip: if you get disconnected, immediately call back and tell them you were on the line with an agent who was reviewing your claim. Sometimes they'll put you through to a supervisor who can help.

Anyone else notice that their online system is always "undergoing maintenance" when you actually need to use it? 🙄

I feel for you, OP. The whole system is a joke. I've been trying to get my claim sorted for months. It's like they're playing hot potato with our lives.

Have you tried reaching out on Twitter? Sometimes publicly shaming them gets results faster than going through official channels. Just sayin' 🤷‍♂️