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Sofia Torres

EDD SDI account creation error - ID already assigned, possible identity fraud. Help!

I tried to create an account for SDI and parental leave, but got an error saying my ID is already assigned to an account. I'm worried this might be identity fraud. A few years ago, someone tried to file for unemployment with my info, and my wallet was stolen during COVID. I've had identity theft issues before. What should I do when I talk to EDD? Any advice on how to handle this?

Ugh, that sucks. Identity theft is such a pain to deal with. When you talk to EDD, make sure you explain everything clearly - the error message, past identity theft attempts, and your stolen wallet. Ask them to check if there's any suspicious activity on accounts linked to your ID. Here's what I'd say: 1. Explain the error message 2. Mention past identity theft attempts 3. Tell them about your stolen wallet 4. Ask them to check for any weird activity 5. Find out what steps you need to take to fix this Good luck! Let us know how it goes ๐Ÿ€

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This is solid advice. I'd also recommend keeping a log of all your calls and who you speak with. It can get confusing fast!

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Yep, documentation is key. I learned that the hard way ๐Ÿ˜…

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Thanks for the tips! I'll definitely keep track of everything. Fingers crossed it gets sorted quickly ๐Ÿคž

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I've been in the same boat, its a nightmare. Have you checked your credit report recently? Might be worth freezing your credit if you haven't already.

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Good idea, I'll do that ASAP. Any recommended sites for checking credit reports?

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AnnualCreditReport.com is the official site for free reports. You can get one from each bureau yearly. Stay away from sites that ask for a credit card!

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EDD's system is such a joke. I swear they're living in the stone age ๐Ÿ™„ Good luck getting through to anyone who can actually help.

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Hey, I found a way to actually get someone on the phone at EDD. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

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Sounds too good to be true. Is this legit?

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Yeah, it's legit. I was skeptical too, but it saved me hours of hold time. Worth every penny imo.

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How long did it take to get through?

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For me, it took about 2 hours. But I didn't have to sit there listening to hold music the whole time. The service called me when an agent picked up.

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Have you filed a police report for the identity theft? That could help when talking to EDD. Also, contact the FTC and file an identity theft report with them. It's a pain, but it'll help in the long run.

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I filed a police report when my wallet was stolen, but not specifically for identity theft. I'll look into the FTC report, thanks!

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lol welcome to the club ๐Ÿคก EDD is a total circus. Took me 6 months to sort out my identity issues with them. Buckle up, you're in for a wild ride!

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6 months?! That's insane. The system is so broken ๐Ÿ˜ฉ

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Tell me about it. I could've learned to juggle in that time. Might've been more useful tbh ๐Ÿคนโ€โ™‚๏ธ

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Pro tip: If you can, try calling right when they open. I've had better luck getting through early in the morning. Also, Tuesdays and Wednesdays seem to be less busy.

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Oof, identity theft is the worst. Make sure you change ALL your passwords, especially your email. If someone has access to your email, they can reset passwords for everything else. Use a password manager if you're not already!

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Good call. Any password manager recommendations?

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I use LastPass, but Bitwarden is also good and it's open source if that matters to you.

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Has anyone else noticed that EDD's website looks like it was designed in 1995 and never updated? ๐Ÿ’€ How are we supposed to trust them with our sensitive info when they can't even update their UI?

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LOL for real. It's like they're proud of being stuck in the past ๐Ÿ†

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Maybe they're going for that vintage aesthetic ๐Ÿ˜‚

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