EDD Application Stuck in Processing for 2+ Weeks, Can't Verify Identity Over Phone - Help!
Hey everyone, I'm having some trouble with my unemployment application. It's been over 2 weeks since I filed and it's still showing as 'processing'. I tried calling them but when I gave my social security number, they said they couldn't identify me. Has anyone else experienced this? What should I do next? I'm getting worried because I really need this money soon.
23 comments
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Andrew Pinnock
Ugh, I feel your pain. The EDD system is a total nightmare rn. I was stuck in processing for like a month! Have you tried checking your spam folder for any emails from them? Sometimes they send requests for additional info that get lost.
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Ella Lewis
•Thanks for the tip! I just checked my spam folder but didn't see anything from EDD. This is so frustrating 😫
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Brianna Schmidt
•Spam folder trick didn't work for me either. EDD needs to get their act together fr 🙄
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Alexis Renard
I found a way to actually get someone on the phone! I used this site called claimyr.com. It's a calling tool that dials the phone menu, stays on hold, and then connects you when a live agent picks up. It costs $20, but it worked for me. Here's a video about it: https://youtu.be/DOLxZQb92wM
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Camila Jordan
•Sounds sketchy. Is this legit? $20 seems steep just to make a phone call.
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Alexis Renard
•I get the skepticism, but it's totally legit. Saved me hours of hold time. Worth every penny imo
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Tyler Lefleur
•Can you give more details about how it works? Do they just keep calling until they get through?
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Alexis Renard
•Yeah, basically they use some tech to navigate the phone tree and then wait on hold. When an agent answers, they forward the call to your phone. It's pretty slick!
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Madeline Blaze
Here's what worked for me: 1. Call right when they open (8am) 2. If you get the 'too many callers' message, hang up and redial immediately 3. Keep doing this until you get in the queue 4. Have ALL your docs ready (SSN, claim number, etc.) 5. Be super nice to the rep (they deal with angry people all day) 6. Ask them to notate your account It took me a few tries, but I finally got through and sorted everything out. Good luck!
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Ella Lewis
•Thank you so much for this detailed advice! I'll definitely try this tomorrow morning. Fingers crossed 🤞
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Max Knight
•This is solid advice. I'd add: if you have any faxed documents, bring up the fax confirmation. Sometimes they 'lose' faxes 🙄
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Emma Swift
have u tried going to ur local edd office? sometimes face-to-face works better than phone
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Isabella Tucker
I'm in the same boat, OP. Been waiting for 3 weeks now. This system is a joke. How are we supposed to survive when they can't even process our claims on time? 🤬
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Jayden Hill
•Preach! 👏 The government expects us to pay our bills on time, but they can't even process our claims within a reasonable timeframe. Make it make sense!
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LordCommander
Pro tip: reach out to your local state representative's office. They often have liaisons who can help push your claim through faster. Worked for me when I was stuck in limbo for weeks.
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Ella Lewis
•Wow, I never thought of that! How do I find my local rep?
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LordCommander
•Just google '[your city] state representative'. Most have contact forms on their websites. Explain your situation and they should get back to you pretty quick.
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Lucy Lam
lol welcome to the wonderful world of EDD 🎪🤡 where everything's made up and the processing times don't matter
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Aidan Hudson
•🤣🤣🤣 Why is this so accurate tho
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Zoe Wang
Hey, former EDD employee here. The identity verification issue is pretty common. Make sure you're using the EXACT name that's on your social security card. Even small differences can cause problems. Also, double-check that you entered your SSN correctly on the application. One wrong digit can mess everything up.
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Ella Lewis
•Thank you for the insider info! I'll double-check everything. Quick question - if I find a mistake, can I correct it online or do I have to call?
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Zoe Wang
•Unfortunately, most corrections need to be done over the phone. But knowing exactly what needs to be fixed can make the call go much smoother.
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Connor Richards
Anybody else think its sus that they suddenly cant verify our identities? 👀 Feels like theyre just making excuses to delay payments...
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