


Ask the community...
Pro tip: If you get a rude agent, politely ask to speak with a supervisor. Some of them don't know the updated policies and might give you wrong info.
Anyone else notice that payments seem to come through faster if you file on a Tuesday? Or am I just imagining things? 🤔
Here's what worked for me when I had verification issues: 1. Double-check all your info for typos 2. Try uploading your documents again (sometimes the system glitches) 3. If that doesn't work, call and ask for a supervisor 4. Be prepared to provide additional proof of identity (I had to send in a copy of my driver's license) 5. Follow up every few days if you don't hear back It's a pain, but persistence is key. Don't give up!
Here's what I've learned from my experience with submitting documents online: 1. Make sure your document is in PDF format and under 5MB. 2. Clear your browser cache and cookies before trying again. 3. Use Chrome or Firefox - the site doesn't play well with Safari or Edge. 4. If all else fails, try uploading very early in the morning or late at night when traffic is lower. 5. Double-check that you're on the correct page for your specific type of claim. 6. If you still can't submit, take screenshots of the errors you're getting. They can be helpful when you finally reach someone. Hope this helps! Let me know if you have any questions.
CosmicCowboy
Oof, identity theft is the worst. Make sure you change ALL your passwords, especially your email. If someone has access to your email, they can reset passwords for everything else. Use a password manager if you're not already!
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Sofia Torres
•Good call. Any password manager recommendations?
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CosmicCowboy
•I use LastPass, but Bitwarden is also good and it's open source if that matters to you.
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Natasha Orlova
Has anyone else noticed that EDD's website looks like it was designed in 1995 and never updated? 💀 How are we supposed to trust them with our sensitive info when they can't even update their UI?
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Javier Cruz
•LOL for real. It's like they're proud of being stuck in the past 🏆
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Emma Thompson
•Maybe they're going for that vintage aesthetic 😂
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