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Hey, former EDD employee here. The identity verification issue is pretty common. Make sure you're using the EXACT name that's on your social security card. Even small differences can cause problems. Also, double-check that you entered your SSN correctly on the application. One wrong digit can mess everything up.
Quick question - do PFL claims typically take longer to process than regular unemployment? This is my first time dealing with this and I'm lost af
yall ever feel like were all just clowns in EDDs circus? 🤡 we jump through hoops, balance on a tightrope of bureaucracy, and pray for the day our claims stop being pending and start being paid 😩
Unpopular opinion: sometimes it's faster to just resubmit your claim instead of waiting for them to process the original one. Worked for me! 🤷♂️
I swear, dealing with EDD is like trying to navigate a maze blindfolded while riding a unicycle. Anyone else feel like theyre living in a kafka novel when dealing with this stuff? 🤡
Ashley Adams
Hey, I found a way to get someone on the phone quickly. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM
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Aaron Lee
•$20 just to talk to someone? That's ridiculous. The system is so broken 🤡
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Ashley Adams
•I get it, but when you factor in the time saved and stress avoided, it's worth it for me. To each their own tho!
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Chloe Mitchell
Here's what you need to do: 1. First, try to recall any possible answers you might have used. Common ones include your mother's maiden name, first pet's name, or the street you grew up on. 2. If that doesn't work, check your email. Sometimes companies send a confirmation email when you set up security questions, and you might have that stored somewhere. 3. Look for any physical notes or digital files where you might have written down the answer. 4. If all else fails, you'll need to contact customer support. Be prepared with: - Your account information - Proof of identity (they might ask for this) - Any other relevant account details 5. When you do get it reset, consider using a password manager in the future. They can store not just passwords, but also answers to security questions. Remember, security questions are becoming less common because of issues like this. Many companies are moving towards two-factor authentication instead, which is generally more secure and user-friendly. Good luck!
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Logan Scott
•Wow, thanks for the detailed response! This is super helpful. I'll work through these steps and see where I get. Really appreciate it! 💯
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Michael Adams
•Great advice. I'd add: if you do have to create new security questions, try to make them something that's not easily guessable but that you'll remember. Like "What was the name of your least favorite teacher?" instead of "What's your mother's maiden name?
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