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Anyone else feel like we need a complete overhaul of the unemployment system? This is ridiculous in 2023 💀
I heard they're super backed up because of all the fraud cases they're dealing with. Might be why it's taking so long for legit claims to get processed.
What time do they open?
Hey, I found a way to get someone on the phone quickly. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM
$20 just to talk to someone? That's ridiculous. The system is so broken 🤡
I get it, but when you factor in the time saved and stress avoided, it's worth it for me. To each their own tho!
Here's what you need to do: 1. First, try to recall any possible answers you might have used. Common ones include your mother's maiden name, first pet's name, or the street you grew up on. 2. If that doesn't work, check your email. Sometimes companies send a confirmation email when you set up security questions, and you might have that stored somewhere. 3. Look for any physical notes or digital files where you might have written down the answer. 4. If all else fails, you'll need to contact customer support. Be prepared with: - Your account information - Proof of identity (they might ask for this) - Any other relevant account details 5. When you do get it reset, consider using a password manager in the future. They can store not just passwords, but also answers to security questions. Remember, security questions are becoming less common because of issues like this. Many companies are moving towards two-factor authentication instead, which is generally more secure and user-friendly. Good luck!
Wow, thanks for the detailed response! This is super helpful. I'll work through these steps and see where I get. Really appreciate it! 💯
idk if this helps but I've heard some ppl have luck contacting EDD through social media. Like, tweeting at them or messaging on FB. Might be worth a shot if nothing else is working
Raul Neal
I heard they're super backed up cuz of all the fraud cases they're dealing with. Might be why it's taking so long 🤔
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Jenna Sloan
•Yeah, I read about that too. Apparently there were billions in fraudulent claims last year. Crazy stuff!
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Christian Burns
Pro tip: if you do manage to get through on the phone, ask them to escalate your claim to a manager. Worked for me!
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Sasha Reese
•This! 💯 The regular reps often can't do much, but managers have more power to push things through
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