Need help getting manager to process payment - any tips?

Ugh, I feel your pain. I've been in the same boat for weeks now. It's like they're purposely making it impossible to reach anyone important. Have you tried calling first thing in the morning? Sometimes that works for me.

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Have you tried emailing? Sometimes that works better than calling. Just make sure to include all your relevant info in the email so they can look up your account.

lol good luck. I've been trying to get my payment for 3 months now. The whole system is broken af 🤡

Here's what worked for me: 1. Call exactly at opening time 2. If you get a busy signal, hang up and immediately redial 3. When you finally get through, choose the option for 'new claims' even if that's not your issue 4. Be super polite to whoever answers, explain your situation calmly 5. If they can't help, ask to speak to a tier 2 representative 6. If all else fails, contact your local state representative. They can sometimes intervene on your behalf. It's a pain, but persistence is key. Don't give up!

have u tried going to the office in person? sometimes face-to-face works better

I'm telling you, it's all a conspiracy. They don't want us to get our money. Wake up sheeple! 👀