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Anyone else feel like they're screaming into the void when dealing with EDD? I swear, it's like they're purposely making it difficult for us to get help. 🤬
Hey OP, quick question - did you send your paperwork through regular mail or certified? Might be worth resending via certified mail so you can track it. Also, have you checked your online account for any updates? Sometimes they update there without sending a notification.
Pro tip: if you can, try calling from a different phone number. Sometimes if they see you've been calling a lot from one number, they might filter you out. Also, don't forget to check your spam folder for emails!
Guys I finally got through today after 2 months of trying! Keep pushing, it'll happen eventually. Sending good vibes to everyone still struggling 🙏
pro tip: if u cant get thru on the phone, try reaching out on Twitter. sometimes their social media team can escalate issues faster than the regular customer service. worth a shot! 🤷♂️
Okay, let's break this down: 1. Your weekly benefit amount (WBA) is calculated based on your highest-paid quarter in the base period. 2. There's a maximum weekly benefit amount, which is currently $1,620 (as of 2023). 3. Even if your calculated WBA is higher, you can't receive more than the max. So, if your average weekly earnings are $5,500, you'd hit the max benefit. $1,620 per week for 4 weeks would be $6,480 total for a month. If they only paid you for one day, that's about $324 (1/5 of the weekly max). Definitely an error! When you call, ask them: 1. What dates did they have on file for your leave? 2. What was the WBA they calculated for you? 3. Why was the payment only for one day? If they can't give clear answers, ask to speak to a claims specialist or a supervisor. Remember, stay calm but be persistent. Good luck!
LPT: Keep a detailed log of all your calls, who you spoke to, and what was said. It'll help if you need to escalate your case later on.
Guys, I've been dealing with EDD for months now and I've learned a few tricks. Here's what I've found works best: 1. Call right when they open. Like, set an alarm and be ready to dial at 7:59 AM. 2. If you can't get through, keep redialing. It's annoying, but persistence pays off. 3. Use the online portal as much as possible. Sometimes you can resolve issues without calling. 4. If you do get a callback scheduled, make sure you're in a quiet place with good cell reception. 5. Have all your documents ready before the call. They might ask for claim numbers, dates, etc. 6. Be polite but firm. The person on the other end is probably dealing with angry people all day. 7. If all else fails, contact your local representative. They can sometimes work miracles. Hope this helps someone! We're all in this together. 💪
Connor O'Neill
Here's what worked for me: 1. Double-check all your info is correct online 2. Upload any additional docs they might need (even if they haven't asked) 3. Call early in the morning (like 7:59 am) 4. If you can't get through, try contacting your local representative 5. Be persistent! It took me about 3 weeks to go from pending to approved. Don't lose hope!
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Giovanni Rossi
•This is super helpful, thank you! I'll definitely try all of these
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LunarEclipse
•Contacting my rep actually worked for me too! They have special hotlines to EDD
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Yara Khalil
am i the only 1 who thinks this whole system needs a complete overhaul? its ridiculous that we have to jump through so many hoops just to get whats owed to us smh
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Keisha Brown
•Preach! 🙌 The system is broken af
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