Hey Anastasia! I went through this exact same thing last month. The key is to stay calm and be super organized when you call. Have your claim number, SSN, and the correct return-to-work date written down before you dial. Also bring any documentation that supports the correct date (like a doctor's note or employer letter). One thing that really helped me was calling the technical support line instead of the regular claims line - sometimes they're less busy. The number is 1-800-300-5616. When you get through, be polite but firm about needing the correction made immediately. Also, ask them to send you a confirmation letter or email with the changes. That way you have proof if anything gets messed up later. Good luck! 🤞

I feel your pain! I had a similar issue where my return date was off by a whole week. Here's what worked for me: Call early morning (like 8 AM sharp) - way shorter wait times. Have your claim documents ready, but also prepare a simple explanation of what happened and what the correct date should be. I found it helped to say something like "I need to update my return-to-work date from X to Y due to [brief reason]." One thing nobody mentions - if the first person can't help you, politely ask to speak with a supervisor. Sometimes the front-line agents have limited access to make certain changes. Also, get a case reference number for your correction request! The whole process took me about a week to fully resolve, but once I got the right person it was pretty straightforward. Don't stress too much - mistakes happen and they deal with this stuff all the time. You've got this! 👍

I'm currently waiting for my PFL card too - claim approved 5 days ago for baby bonding. Reading through all these experiences is really helpful! Question for those who've been through this: once you get the card, do you need to call to activate it or can you activate it online? Also, are there any fees for transferring money from the EDD card to your regular bank account? Trying to plan ahead so I can access my funds as quickly as possible when it arrives.

I'm in the exact same boat right now! My PFL claim for baby bonding was approved 8 days ago and I'm still waiting for my card. Reading through everyone's experiences here is so reassuring - seems like 10-12 business days is pretty normal. I've been checking my mailbox like crazy every day! My online account shows "payment issued" as of 4 days ago, so I'm hoping the card arrives by early next week. Thanks to everyone who shared their timelines and tips about setting up direct deposit once we get access. It's such a relief to know I'm not the only one dealing with this waiting game when you need the money for bills!

I'm going through the exact same thing right now! My claim has been showing "processed" for about 10 days but no payment has hit my account yet. I've been checking multiple times a day and it's driving me crazy. I tried calling but like everyone else here, I can't get through. The automated system just keeps saying "high call volume" and hangs up on me. It's so stressful when you're counting on these benefits to pay rent and bills. Has anyone had success with the secure messaging system through the UI Online portal? I'm thinking of trying that next since the phone seems impossible.

I'm dealing with this exact same issue right now! My claim has been showing "processed" for over 3 weeks but still no payment. I've tried everything - calling at different times, checking my account info, looking through emails including spam folder. The whole system seems completely broken. What's really frustrating is that I can see my weekly benefit amount is approved, but the money just never shows up. I'm starting to wonder if there's some kind of technical glitch on their end that's affecting a bunch of us. Has anyone who experienced this delay actually gotten their back payments once it was finally resolved? I'm worried they might only pay from when they fix the issue forward, not the weeks that were already "processed" but never paid.

This whole thread has been incredibly helpful! I'm 31 weeks pregnant and due in early March, and reading through everyone's experiences has really eased my anxiety about potential timing complications with maternity leave. @Summer Green - congratulations on your little one! 🎉 Your situation perfectly illustrates how babies have their own timing regardless of our work schedules. It's so reassuring to see how the community came together to provide such clear, consistent guidance. What really stood out to me was @Gael Robinson's explanation about SDI and employer pay being separate systems that coordinate together - I had been stressing about having to choose between them! And the wage tracking advice from @Owen Jenkins is brilliant - I'm setting up my system now so I'm prepared if my little one decides to arrive early too. @Liam Murphy's HR perspective was especially valuable - knowing that employers actually encourage transparency in these situations takes away so much of the worry about doing something wrong. This community is amazing for getting real-world advice that goes way beyond what you can find in official materials. Thanks to everyone who shared their experiences - this thread should be required reading for all expecting parents! 💕

This thread has been such a valuable resource! I'm currently 26 weeks pregnant and due in late April, but after reading @Summer Green's experience with her early arrival, I'm realizing I need to prepare for any timing scenario. What really helped me understand this was @Gael Robinson's clear explanation that SDI and employer holiday pay are two separate systems that just coordinate with each other - I had been so confused thinking I'd have to pick one or the other! The consistency in everyone's advice about using your actual medical disability date regardless of employer pay really gives me confidence. I'm absolutely implementing the wage tracking system that @Owen Jenkins and others recommended. Even though I'm still months away, I can already see how crucial it would be to have those amounts organized when you're dealing with a newborn. @Summer Green - huge congratulations on your little one! 🎉 Thanks for asking the question that created such an incredibly helpful discussion. Your baby's surprise timing turned into the perfect learning opportunity for all of us expecting parents. Hope you're enjoying those precious newborn moments despite all the EDD paperwork stress! This community is seriously amazing for getting practical, real-world guidance on these complex benefits. Definitely saving this whole thread for future reference! 💕👶

I'm currently going through this same frustrating issue right now! Just finished my pregnancy disability last week and trying to file for PFL, but keep getting that "cannot verify banking information" error even though my direct deposit worked perfectly for SDI. Reading through everyone's experiences here is both helpful and infuriating - it's crazy that this is such a widespread known problem that EDD just hasn't bothered to fix. I'm going to try calling that 1-800-480-3287 number that @Carter Holmes mentioned at 8 AM sharp tomorrow. If that doesn't work out, I might have to bite the bullet and use the Claimyr service since sitting on hold for hours with a 2-week-old doesn't sound feasible. Thank you all for sharing your solutions - it's such a relief to know I'm not alone in dealing with this technical nightmare during an already stressful time!

This is such a frustrating but unfortunately common issue! I'm dealing with the exact same banking verification error right now after transitioning from pregnancy disability to PFL. It's so stressful when you're already sleep-deprived with a newborn and need those payments to come through. Reading everyone's experiences here has been incredibly helpful - it's both reassuring to know this isn't just me and infuriating to see how widespread this known glitch is. I'm definitely going to try calling EDD at 8 AM using that number @Carter Holmes shared, and if that doesn't work, the Claimyr service sounds like it might be worth the cost to avoid hours on hold with a crying baby. Thanks to everyone who shared their solutions - this community is such a lifesaver during these stressful transitions!