EDD payments stopped due to late questionnaire submission - need advice!
Hey everyone, I'm in a bit of a pickle. My payments got stopped because I submitted a questionnaire form late. It was over a month late, but I swear it wasn't my fault! I had some technical issues when trying to submit it. Has anyone else dealt with this? Any advice on how to explain this to them and get my payments back on track?
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Tom Maxon
I found a way to solve late questionnaire payment stoppage, watch this: https://www.youtube.com/watch?v=PPSFiPLd0uo
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Omar Fawaz
Ugh, that sucks! I've been there before. Did you take any screenshots of the technical issues? That could really help your case when you talk to them.
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Freya Thomsen
•No, I didn't think to take screenshots at the time 😭 I was just so frustrated with the whole thing
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Chloe Martin
•Pro tip: always document everything when dealing with government websites. They're notoriously glitchy!
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Omar Fawaz
•True that! 💯 I learned that lesson the hard way too
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Diego Rojas
Have you tried calling them to explain the situation? Sometimes talking to a real person can make all the difference.
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Freya Thomsen
•I've been trying, but I can never get through. It's so frustrating!
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Anastasia Sokolov
•I found a way to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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StarSeeker
This whole system is so broken. Why do they make it so hard for people who are already struggling? 🤬
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Sean O'Donnell
Here's what I would do: 1. Write a detailed explanation of what happened, including dates and any error messages you remember. 2. Try to find any emails or other documentation that shows you attempted to submit on time. 3. Call them (use that calling service if you need to) and calmly explain the situation. 4. If the first person can't help, ask to speak to a supervisor. 5. Be persistent! Don't give up if the first attempt doesn't work. Remember, technical issues are a valid reason for late submission. They should have some way to verify if their system was having problems. Good luck!
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Freya Thomsen
•Thank you so much for this detailed advice! I'll definitely give it a try 🙏
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Zara Ahmed
•This is solid advice. I'd add: keep a log of every call you make, who you talk to, and what they say. It can help if you need to escalate later.
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Luca Esposito
idk man, sounds like ur SOL. they dont care about our problems 🤡
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Nia Thompson
•Not helpful, dude. OP is looking for solutions, not negativity.
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Mateo Rodriguez
Have you tried reaching out to your local representative? Sometimes they can help cut through the red tape.
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Freya Thomsen
•I hadn't thought of that! Do you know how I would go about contacting them?
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Mateo Rodriguez
•Just google your state and 'find my representative'. Most have forms on their websites where you can request help with state agencies. Worth a shot!
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