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Jungleboo Soletrain

EDD Payment Delayed 3+ Weeks After In-Person Form Submission - Need Advice for Follow-Up Call

Hey everyone, I'm having some issues with my payment being delayed. It's been over 3 weeks since I submitted my forms in person and I still haven't received anything. Has anyone else experienced this? I'm planning to call them tomorrow to get an update. Any advice on what I should ask or how to approach this?

Ugh, I feel your pain. I've been there before. Here's what I'd suggest: 1. Get all your docs ready before you call. Have your confirmation numbers, dates, everything. 2. When you talk to them, be super clear about how long it's been since you submitted. 3. Ask them specific stuff like: - What's causing the hold-up? - Is there anything missing from what you sent? - Can they speed things up at all? 4. Make sure you get a reference number or someone's name for follow-up. Good luck! Let us know how it goes.

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Thanks so much for the detailed advice! I'll definitely follow these steps. Fingers crossed it helps speed things up 🤞

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This is solid advice. I'd add: be prepared to wait on hold for a looong time. Bring a book or something to do while you wait!

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Oh yeah, good point! I forgot to mention the hold times. Last time I called, I was on hold for like 2 hours. It's ridiculous 🙄

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I found a way to get someone on the phone without waiting forever. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

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Ev Luca

Sounds too good to be true. Does it really work? $20 seems steep.

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I was skeptical too, but I tried it and it actually worked. Saved me hours of frustration. Worth it for me, but ymmv.

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How long did you have to wait after using the service?

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It took about 45 minutes for them to get through, but I just went about my day and they called me when an agent was on the line. Way better than being stuck listening to hold music!

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its crazy how broken the system is. ive been waiting 5 weeks now and still nothing. starting to feel hopeless 😞

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Hang in there! I know it sucks, but keep pushing. Call them every day if you have to. Don't give up!

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thanks for the encouragement. gonna try calling again tomorrow. wish me luck 🍀

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Pro tip: call right when they open. I got through in like 15 minutes doing that. Also, be super nice to the person who answers. They deal with angry people all day, so being kind can go a long way.

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Have you tried reaching out to your local representative? Sometimes they can help push things through faster. Worth a shot!

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I hadn't thought of that! How would I go about contacting my rep?

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Just google your area + state representative. Most have a 'contact us' form on their website where you can explain your situation. They often have staff dedicated to helping with these kinds of issues.

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Awesome, thanks! I'll give that a try if I don't get anywhere with my call tomorrow.

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lol good luck. i swear they just throw our forms into a black hole and forget about them 🕳️

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