EDD SDI requesting additional documents - how to submit ID and W2 for verification?

i had to do this 2 months ago. u can actually fax the documents to them, thats what i did. the fax # should be on the notice they sent u

The EDD is confusing with their document submissions. You have three options: 1. Mail copies (not originals) to the address on your notice along with your claim number written on each page 2. Fax to the SDI document verification unit at 1-855-235-2245 3. Use the SDI Online message center - log in, click on "Contact EDD", select "Submit Documentation" and you can attach files there Make sure to include your full name and claim number on everything you send. If you received a specific document request form with a barcode, include that as the cover page.

I WENT THROUGH THIS EXACT NIGHTMARE last month!!! The upload feature in the message center DOESN'T ALWAYS WORK! I tried 4 times and my documents never got processed. Had to call them 8 times before someone finally told me to mail everything certified with return receipt so I could prove they got it. This is how they deny claims - making it impossible to send documents correctly!! So frustrating!!!

I had to submit additional verification for my pregnancy disability claim in January. The online upload system worked fine for me, but there are a few tricks: 1. File size limit is 5MB total, so you might need to compress photos or scan at lower resolution 2. Make sure all documents are clear and every corner is visible 3. Name the files with your claim number first (example: DE1234567_ID.pdf) 4. After uploading, wait for the confirmation number and write it down 5. Check back in 7-10 business days to see if they've processed them Alternatively, if you're having trouble reaching someone at EDD to confirm they received your documents, I used Claimyr (claimyr.com) to get through to an EDD agent. They have a service that connects you directly to disability representatives instead of waiting for hours. I was skeptical but they got me through in about 20 minutes. They have a video demo of how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd

When I applied for SDI benefits after my knee surgery, they asked for additional documents too. I scanned and uploaded through the SDI Online portal, but then realized they wanted BOTH sides of my ID! Had to resubmit everything. The key is to read their request very carefully. They often want specific things like: - Front AND back of any IDs - All pages of W2s including the blank ones - SSN card might need to be submitted separately Also, keep checking your messages in the portal daily. Sometimes they'll send follow-up requests that are easy to miss. I'd recommend uploading documents AND mailing copies as backup if you're worried about delays.

when i had to send stuff to edd last year i just used the upload in the message center but i did it from a computer not my phone cuz the phone version is buggy and i think thats why some people have problems just sayin

Has anyone had their documents rejected for quality issues? I had to submit FOUR TIMES because they kept saying my ID was "not legible" even though it was a crystal clear scan. Just another way they delay paying benefits if you ask me.

UPDATE: I followed everyone's advice and uploaded my documents through the SDI Online message center using my laptop instead of my phone. I also mailed copies to the address on the notice just to be safe. The online system gave me a confirmation number, so that's promising! Now I just wait, I guess. Thank you all for the help - this community is amazing!

Great job getting everything submitted! Just wanted to add one more tip for anyone else reading this - if you're mailing documents as backup like Anastasia did, make sure to write "COPY - DO NOT RETURN" on each page. EDD sometimes tries to return original documents which can get lost in the mail and delay your claim even more. Also keep digital copies of everything you submit for your own records. The whole process is stressful enough without losing important paperwork!

I went through this same process about 6 months ago after my back surgery. One thing that really helped me was calling the EDD SDI customer service line (1-800-480-3287) right after I submitted my documents online to confirm they received them. I know the wait times are brutal, but if you call first thing in the morning around 8 AM, you have a better chance of getting through. The representative was able to tell me exactly what documents they had on file and if anything was missing or unclear. It gave me peace of mind knowing everything was processed correctly instead of just waiting and hoping. Also, make sure you have your claim number ready when you call - they ask for it immediately. Hope your claim processes smoothly!

I'm dealing with the same document request right now! Just got the email yesterday asking for ID and W2 verification. Reading through all these responses is super helpful - I had no idea there were multiple ways to submit documents. I was panicking thinking I had to figure out how to mail everything. Going to try the online upload through the message center first using my computer like GalaxyGuardian suggested. The tip about scanning both sides of the ID is crucial - I definitely would have missed that! Also planning to keep digital copies of everything and write down that confirmation number. Thanks everyone for sharing your experiences, this community really helps reduce the stress of navigating EDD!

I just went through this exact same process last month! The document submission can definitely be confusing. I ended up doing what several people here recommended - used both the online upload AND mailed copies as backup. For the online method, make sure you're logged into SDI Online, go to "Contact EDD" then select "Submit Documentation" from the dropdown. The key things I learned: scan at high resolution (300+ dpi), make sure there's no glare or shadows, include your claim number in the filename, and definitely scan BOTH sides of your ID. I also wrote my claim number on each page before scanning. It took about 8 business days for them to process once I got confirmation they received everything. The dual submission method gave me peace of mind - one way or another they got my documents! Keep checking your claim status daily once you submit, and don't hesitate to call if you don't see any updates after 10 business days.

I'm going through this exact situation right now! Just got the document request email this morning and was completely lost on how to actually submit everything. This thread is a lifesaver - I had no idea about the multiple submission options or all the technical details like scanning both sides of ID and file naming conventions. Planning to follow the comprehensive approach everyone's recommending: upload through SDI Online message center from my computer (not phone), mail certified copies as backup, and call to confirm receipt. One question though - for those who successfully submitted W2 forms, did you need to include all the copies (employee, state, etc.) or just the main wage statement? My employer gave me like 4 different copies and I'm not sure which ones EDD actually needs for income verification.

I just wanted to add something that might help others going through this process - if you're having trouble with the online upload system or worried about document quality, many local libraries and FedEx/UPS stores offer high-quality scanning services for a small fee (usually $1-2 per page). The staff there are experienced with getting documents scanned at the right resolution and can help ensure everything looks crisp and clear. I used this option for my ID because my home scanner kept creating shadows along the edges. The professional scan came out perfect and EDD accepted it on the first try. It's worth the small cost to avoid potential rejections and delays. Also, many of these locations can help you compress large PDF files if you're hitting the 5MB upload limit. Just make sure to bring a USB drive or have them email the files to you so you can upload them yourself later.

Just want to echo what everyone's saying about using multiple submission methods - I did the same thing last year and it saved me so much stress! One additional tip that helped me: after uploading through the SDI Online message center, I took screenshots of the confirmation page and the file upload success messages. This gave me timestamped proof of what I submitted and when, which was super helpful when I called EDD to confirm receipt. Also, if you're scanning documents at home, try using a scanning app on your phone like CamScanner or Adobe Scan - they automatically adjust contrast and straighten images, which can produce better results than some older home scanners. The apps also let you save directly as PDFs and compress files if needed. Good luck to everyone dealing with this process - it's frustrating but you'll get through it!

This thread has been incredibly helpful! I'm actually dealing with a similar document request right now for my maternity leave claim. One thing I wanted to add that might help others - if you're submitting multiple documents (like ID, W2, and additional forms), it's really helpful to create a simple cover letter listing everything you're sending along with your claim number and contact info. I typed up a one-page summary that said "Enclosed documents for claim #DE1234567: 1) Driver's License (front and back), 2) 2024 W2 from XYZ Company, 3) Social Security card" etc. This way there's no confusion about what you submitted if they need to reference it later. I submitted this cover letter as the first page both online and with my mailed copies. It only takes a few minutes to create but makes everything look more organized and professional. Also helps you keep track of exactly what you sent if you need to follow up later!