EDD SDI payments suddenly stopped with 'waiting' status - why am I not getting paid?

same thing happened to me last month. turned out i needed to do another certification form. check ur online messages or mail maybe they sent you something

This is likely due to a recertification requirement. For SDI claims longer than the initial certification period (usually 6-8 weeks depending on your doctor's estimate), you need to submit a supplemental certification (DE 2525XX form) to continue receiving benefits. Your doctor needs to fill it out confirming you still need disability coverage. When payments suddenly show 'waiting' after previously being approved, it's almost always because: 1. Your initial certification period expired 2. EDD sent you a recertification form that hasn't been received back yet 3. There was an issue with your latest certification Check your mail carefully - they often send these forms about 5 days before your certification period ends. If you don't have it, you can have your doctor submit a new certification through SDI Online.

Had the exact same problem but with pregnancy disability last year!! It took me forEVER to figure out what was going on. So frustrating that they don't make this clear or send reminders. Hope you get paid soon!

EDD DOES THIS ALL THE TIME!!! They randomly stop payments with ZERO notice and then expect you to figure it out on your own. It's a DISGRACE how they treat disabled people who are already struggling. I bet they're hoping some people just give up so they don't have to pay! My cousin had to fight for WEEKS to get her payments restarted after her surgery. The system is BROKEN!!

I had this happen after my disability reached 6 weeks for my herniated disc. Here's what I learned that might help you: 1. For most SDI claims, the initial certification from your doctor includes an estimated recovery time 2. If you need benefits beyond that estimate, you need a supplemental certification 3. There's a specific form for this: DE 2525XX Supplemental Certificate 4. You can ask your doctor to submit this form through SDI Online rather than waiting for mail 5. Once they receive the updated certification, payments usually resume within 3-5 business days The key is getting your doctor to submit that updated certification ASAP. Your online account should show the end date of your current certification period - that's what triggered the 'waiting' status.

This happened to me but it was actually because my claim got flagged for review. Something about my employer information not matching? Anyway I spent 3 weeks trying to call EDD with no luck. Calling that number is like the hunger games or something lol

did u check ur bank account directly? sometimes the edd website says waiting but the money still hits ur account.

One more thing to keep in mind - even after your doctor submits the recertification, there's still a processing time. Make sure to monitor your SDI Online account daily to check the status. Once it changes from 'waiting' to 'processing' or 'paid,' you'll know they received the form. If it stays in 'waiting' for more than 5 business days after your doctor submits the new certification, then it might be worth contacting EDD directly.

Just wanted to add that you can also check the status of your recertification by logging into SDI Online and looking at the "Forms" section. Sometimes it will show if they've received your doctor's submission before it reflects in your payment status. Also, if your doctor's office is slow to respond, you can download the DE 2525XX form yourself and bring it to your appointment - this way you don't have to wait for them to figure out which form to use. Hope your payment gets resolved quickly!

I went through this exact same situation about 3 months ago! The "waiting" status is so stressful when you're already dealing with recovery. Just to add to what others have said - when my doctor submitted the DE 2525XX form through SDI Online, it took exactly 4 business days for my payment status to change from "waiting" to "paid." One thing that helped me was setting up text notifications in my SDI Online account so I got alerts when the status changed. Also, if your doctor's office is hesitant about using SDI Online, you can show them that it's actually faster than mailing the form - mailed forms can take 7-10 days just for EDD to receive and process. Hope your doctor gets that recertification submitted today and your payments resume soon! The financial stress on top of recovering from surgery is the worst.

I'm dealing with something similar right now actually! Been on SDI for a work injury and my payments just went to "waiting" status yesterday. Reading through all these responses is super helpful - sounds like the recertification thing is really common but they don't make it obvious at all. One thing I learned from my case worker (took forever to reach someone) is that you can also check if there's a "certification gap" in your SDI Online account under the claim details. Sometimes there's like a 1-2 day gap between when your original certification expires and when the new one starts, which can trigger the waiting status even if your doctor submitted everything on time. Also wanted to mention - if anyone is struggling to get through to EDD by phone, try calling right at 8am when they open. I had better luck getting through in the first 30 minutes than any other time of day. Hope you get this sorted out quickly Alice!

Wow, this thread is incredibly helpful! I'm also dealing with SDI payments and had no idea about the recertification requirements. Reading everyone's experiences makes me realize I should probably check my certification end date before I run into this same issue. Alice, it sounds like you've got a solid plan now with getting your doctor to submit the DE 2525XX form. The fact that multiple people have gone through this exact same thing and resolved it is really reassuring. Definitely going to bookmark this thread and set up those text notifications someone mentioned - seems like such a useful feature that EDD doesn't really advertise. Thanks to everyone who shared their experiences and solutions. This is exactly the kind of real-world advice you can't find on the official EDD website!

This is such a helpful thread! I'm actually going through this exact same situation right now - my SDI payments for a shoulder injury suddenly switched to "waiting" status after 7 weeks of regular payments. I was completely panicking because like you, Alice, I had no idea what was happening and couldn't get through to EDD on the phone. Reading everyone's responses about the recertification requirement makes so much sense now. I just logged into my SDI Online account and sure enough, my original certification period ended last week. I had no clue that was even a thing! My orthopedic surgeon estimated 6-8 weeks initially but I'm definitely still not cleared to return to work. Going to call my doctor's office first thing tomorrow to get that DE 2525XX form submitted. Thanks to everyone who explained the process so clearly - this thread literally saved me from having a complete breakdown! It's crazy how EDD doesn't make any of this obvious to claimants.

I just went through this exact same situation about two months ago! My SDI payments for a knee surgery suddenly showed "waiting" status after 5 weeks of regular payments, and I was completely lost. Like others mentioned, it turned out to be the recertification requirement - my initial certification period had expired. What really helped me was calling my doctor's office and explaining the urgency of the situation. They were able to submit the DE 2525XX form through SDI Online the same day once they understood I wouldn't get paid until it was processed. My payments resumed within 4 business days after submission. One tip that wasn't mentioned yet - if your doctor's office is unfamiliar with SDI Online, you can direct them to the provider portal at edd.ca.gov. There's a specific section for healthcare providers to submit disability forms electronically. It's much faster than mail and you can track the submission status. Hope this gets resolved quickly for you! The stress of stopped payments while recovering is awful, but it sounds like you're on the right track now.

I'm going through this EXACT same thing right now with my disability claim for carpal tunnel surgery! My payments stopped after 6 weeks with that dreaded "waiting" status and I've been freaking out all week. Reading through all these responses has been such a huge relief - I had no idea about the recertification requirement and honestly thought something was seriously wrong with my claim. Just logged into my SDI Online account and yep, my certification period ended exactly when the payments stopped. My hand surgeon initially estimated 4-6 weeks recovery but I'm definitely still not ready to return to work yet. Going to call the doctor's office first thing Monday morning with all this great info about the DE 2525XX form and the provider portal. You all have literally saved me from having a complete meltdown this weekend! It's insane how EDD doesn't make any of this clear to claimants - like why wouldn't they send some kind of heads up that recertification is needed? Thanks everyone for sharing your experiences and solutions!