EDD SDI payments suddenly stopped with 'waiting' status - why am I not getting paid?
I'm so confused and stressed right now. I've been receiving my SDI payments regularly for the past 6 weeks (recovering from a back surgery), and everything was going smoothly. Then out of nowhere, my payment this week shows 'waiting' status in the system and I didn't get my money. No explanation, no message, nothing changed with my medical situation. I called EDD like 20+ times today but can't get through to anyone. My rent is due next week and I'm seriously panicking. Has anyone else had their disability payments suddenly stop like this? What does 'waiting' even mean when I was already approved and receiving benefits? Do I need to recertify something that I missed? Please help!
15 comments
Hassan Khoury
same thing happened to me last month. turned out i needed to do another certification form. check ur online messages or mail maybe they sent you something
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Alice Fleming
•Thanks, I'll double check my mail. I didn't get any notifications online though. Did you have to call them to fix it or was there something you could submit online?
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Victoria Stark
This is likely due to a recertification requirement. For SDI claims longer than the initial certification period (usually 6-8 weeks depending on your doctor's estimate), you need to submit a supplemental certification (DE 2525XX form) to continue receiving benefits. Your doctor needs to fill it out confirming you still need disability coverage. When payments suddenly show 'waiting' after previously being approved, it's almost always because: 1. Your initial certification period expired 2. EDD sent you a recertification form that hasn't been received back yet 3. There was an issue with your latest certification Check your mail carefully - they often send these forms about 5 days before your certification period ends. If you don't have it, you can have your doctor submit a new certification through SDI Online.
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Alice Fleming
•Oh my god, this makes total sense! My doctor initially estimated 6 weeks recovery and it's been exactly that. I didn't realize I needed a new certification since I'm still recovering. Thank you so much!
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Benjamin Kim
Had the exact same problem but with pregnancy disability last year!! It took me forEVER to figure out what was going on. So frustrating that they don't make this clear or send reminders. Hope you get paid soon!
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Samantha Howard
EDD DOES THIS ALL THE TIME!!! They randomly stop payments with ZERO notice and then expect you to figure it out on your own. It's a DISGRACE how they treat disabled people who are already struggling. I bet they're hoping some people just give up so they don't have to pay! My cousin had to fight for WEEKS to get her payments restarted after her surgery. The system is BROKEN!!
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Megan D'Acosta
•tbh i dont think its on purpose. theyre just understaffed and the systems are old. but yeah its super frustrating.
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Sarah Ali
I had this happen after my disability reached 6 weeks for my herniated disc. Here's what I learned that might help you: 1. For most SDI claims, the initial certification from your doctor includes an estimated recovery time 2. If you need benefits beyond that estimate, you need a supplemental certification 3. There's a specific form for this: DE 2525XX Supplemental Certificate 4. You can ask your doctor to submit this form through SDI Online rather than waiting for mail 5. Once they receive the updated certification, payments usually resume within 3-5 business days The key is getting your doctor to submit that updated certification ASAP. Your online account should show the end date of your current certification period - that's what triggered the 'waiting' status.
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Alice Fleming
•Thank you so much for breaking this down! I just checked my online account and my certification period did end this week. I'll call my doctor's office first thing tomorrow morning. This is a huge relief - at least I know what to do now.
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Ryan Vasquez
This happened to me but it was actually because my claim got flagged for review. Something about my employer information not matching? Anyway I spent 3 weeks trying to call EDD with no luck. Calling that number is like the hunger games or something lol
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Avery Saint
•If you're still having trouble reaching EDD on the phone, try Claimyr (claimyr.com). I was in the exact same situation - calling for weeks with no luck. Their service got me connected to an actual EDD representative in about 20 minutes. Totally worth it for peace of mind. They have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd They basically navigate the phone system and wait on hold for you, then call you when they have an agent on the line. Saved me from losing my mind during my disability claim!
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Megan D'Acosta
did u check ur bank account directly? sometimes the edd website says waiting but the money still hits ur account.
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Alice Fleming
•Just checked again and nothing's there 😞 I'm pretty sure it's the recertification issue others mentioned.
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Victoria Stark
One more thing to keep in mind - even after your doctor submits the recertification, there's still a processing time. Make sure to monitor your SDI Online account daily to check the status. Once it changes from 'waiting' to 'processing' or 'paid,' you'll know they received the form. If it stays in 'waiting' for more than 5 business days after your doctor submits the new certification, then it might be worth contacting EDD directly.
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Alice Fleming
•Thank you! I just called my doctor's office and they're submitting the form today. Fingers crossed it processes quickly. I really appreciate everyone's help - this was causing me so much anxiety!
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