


Ask the community...
Have you checked your spam folder? I know it sounds dumb, but I found my update email there after weeks of waiting!
I heard they're super backlogged rn because of some new policy changes. Might be why it's taking so long.
Pro tip: If you're trying to reach a specific department, try these menu options when you call: 1. Press 1 for English 2. Press 1 for claim questions 3. Press 2 for employer questions 4. Enter your social security number 5. Press 1 to confirm This usually gets me to a human faster. Hope it helps!
Have you considered reaching out to your local assembly member's office? They often have direct lines to EDD and can help push your claim through faster. Worth a shot if you're really stuck!
Has anyone tried reaching out on social media? I've heard some people have had luck getting responses that way.
I feel your pain, OP. I was in the same boat last month. What finally worked for me was calling exactly at 8:01 AM and using the Spanish option (even though I don't speak Spanish). Got transferred to an English-speaking rep pretty quick. Good luck!
Elijah O'Reilly
Quick question - did you send your docs certified mail? That way you have proof they received them. Might help if you need to follow up.
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Noah Ali
•No, I didn't think of that. Good idea for next time though!
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Amara Torres
Anyone else notice that EDD seems to be moving even slower since the pandemic? I swear it used to be better than this...
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Olivia Van-Cleve
•Yep, they're probably swamped with claims. Still no excuse for the terrible communication tho
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