California Disability

Can't reach California Disability? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

One additional important detail: If your claim doesn't appear online after 14 business days, you should verify that your doctor's office actually submitted the DE 2501 form. Sometimes they say they'll mail it but then it gets delayed. For pregnancy claims specifically, EDD requires both parts of the form to begin processing - your portion and the medical provider certification. If you're approaching your due date and still don't see anything online, you may want to consider having your doctor complete another certification to submit directly, just to be safe. Better to have a duplicate submission than risk delays in your benefit payments.

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That's a great point! I watched my doctor fill out her portion and put it in the envelope with my part, so I'm hoping we're good. But I have an appointment next week and will definitely ask about this if nothing has shown up by then.

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dont forget to do the continued claim forms when they come!!! they send them every 2 weeks and if u dont send em back they stop ur payments

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Thanks for the reminder! I'm hoping I can do the continued certifications online once the initial claim is processed.

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Yes, you can absolutely do continued certifications online once your initial claim is processed. It's much faster than mailing paper forms. Just log into SDI Online and select "New Certification" when it's time to certify.

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something similar happened to me back in 2023... my employer "lost" my paperwork twice and I ended up having to pay for urgent care out of pocket initially! the system is so broken. make sure you keep copies of EVERYTHING and take pictures of any forms before you submit them to your employer.

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Update us on how things go! If your employer continues to be unresponsive, you may need to escalate this matter. The California Division of Workers' Compensation has an Information & Assistance Unit that can intervene. They can be reached at 1-800-736-7401. Also, just to reiterate because it's important: temporary disability payments through workers' comp are different from SDI. Workers' comp TD payments are approximately 66.67% of your average weekly wages (with minimum and maximum limits) and are tax-free. The first 3 days are not paid unless you're off work for more than 14 days or hospitalized.

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Thanks for the follow-up information and phone number! I finally got hold of someone in HR today who apologized for the delay and is emailing me the DWC-1 form. They also gave me their workers' comp insurance carrier info, so I'll be calling them directly tomorrow. Will update when I hear more!

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Has anyone else noticed that sometimes the EDD website shows your payment was issued but it takes 2-3 days to actually appear on the BoA card? That always makes me nervous lol

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Yes, this is normal. There's typically a 24-48 hour processing time between when EDD shows a payment as issued and when Bank of America actually loads it onto your card. The weekend and holidays can extend this time frame further. If it's been more than 3 business days, that's when you might want to contact Bank of America EDD customer service.

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Also make sure u certify for ur disability every 2 weeks or they stop paying u!! My sister didn't know and missed a payment because of it.

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Wait what? I thought disability was different from unemployment - do I really need to certify every 2 weeks? The paperwork didn't mention that or maybe I missed it. How do I certify?

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This is incorrect information. Regular State Disability Insurance (SDI) typically doesn't require bi-weekly certification like unemployment does. Your doctor establishes the disability period, and payments continue automatically through that period. However, there are exceptions: 1. If you have Partial Disability and are working reduced hours, you may need to report wages 2. If you're on Pregnancy Disability transitioning to Paid Family Leave, you'll need to file a separate PFL claim 3. If your doctor extends your disability period, you'll need a new medical certification For standard disability claims, you typically don't need to certify every two weeks. The original commenter may be confusing SDI with unemployment insurance.

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My sister works for the state and she told me EDD is always behind on everything lol. But seriously though, I got SDI last year and received my 1099G on January 29th in the mail. I think you can also request it by phone if you're in a hurry.

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Tax professional here. A few important points about EDD 1099G forms: 1) They must be postmarked by January 31st per IRS regulations 2) You can access them online through your UI Online account (not SDI Online) under the "Tax Information" section 3) If you received less than $10 in benefits, you may not receive a 1099G 4) Remember that while SDI benefits are federally taxable, they are NOT taxable on your California return 5) If you urgently need your 1099G, you can request a duplicate by calling EDD directly If you haven't received yours by February 7th, I would recommend contacting EDD to ensure they have your correct mailing address and to request an electronic or duplicate copy.

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Thank you for such detailed information! I definitely received more than $10 in benefits (was on disability for 4 months). I'll check UI Online as you suggested, and if nothing shows up by early February, I'll contact them directly. Really appreciate the professional advice!

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The EDD is ALWAYS doing this!!! They start paying people and then randomly stop with NO explanation!! It's so frustrating!! My sister's coworker had her disability payments stopped for SIX WEEKS while they did some stupid "review" and she almost got evicted!!! The system is completely broken and they don't care at all about people suffering. I bet if we were big corporations they'd make sure the money came on time!!!

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While I understand your frustration, it's important to note that these reviews are actually designed to prevent fraud and ensure benefits go to eligible claimants. That said, EDD absolutely should communicate better about when reviews are happening and their expected timeframes. The lack of transparency is the real issue here, not necessarily the reviews themselves.

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Update: I finally got through to EDD this morning! Used that Claimyr service someone mentioned and was connected to a rep in about 15 minutes. The representative confirmed exactly what many of you said - my retroactive claim is under routine review since it spans both SDI and PFL programs. She said the review should be completed by next week, and if approved, the remaining payments will be released all at once. Such a relief to finally get an answer! Thanks everyone for your help and suggestions.

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Great news! Thanks for updating us. This is exactly the standard process for retroactive claims that span multiple benefit programs. Glad you were able to get confirmation directly from EDD.

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nice! glad it worked out for u 👍

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