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I've been on SDI 3 times in the past 2 years (chronic condition) and the EDD phone system is IMPOSSIBLE to get through!!! I spent 6 days calling about a payment issue and got hung up on every single time. I finally used this service called Claimyr (claimyr.com) that got me through to an actual person in like 20 minutes. They have a video showing how it works here: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd It was so worth it when I needed to fix my payment issue. Might help if you need to check on why your claim is taking so long to approve.
One other thing to know - once your claim is approved, you'll keep getting payments every two weeks automatically as long as your doctor certified you for that time period. So it's just this first payment that takes forever. After that, it gets much easier!
My husband just went through getting his SDI extended for shoulder surgery. His doctor submitted the extension form online and it was processed within 3 days. Super easy, no problems at all. I think it really depends on your doctor being familiar with the system. Some medical offices do this all day long with no issues.
One final tip: When you see your doctor on Thursday, ask them to print you a copy of the completed extension form for your records. Having documentation is helpful if there are any issues later. Also, after the form is submitted, check your SDI Online account daily. You should see your claim end date extended within 5-7 business days. If you don't see the update by then, that's when you'd want to contact EDD to ensure they received the paperwork.
Delaying necessary medical care because of benefit issues is EXACTLY what's wrong with the system!! I hope you can find help and get the surgery you need without waiting!
I'm glad you found some resources and direction. If you do end up delaying surgery, make sure your doctor prescribes appropriate pain management and documents everything thoroughly. This documentation might help with other assistance programs. Wishing you a smooth recovery whenever you do have the procedure.
did u set up the fraud alerts on your card??? money network has them but they dont tell anyone about it when u get the card. go to the website and look for security settings once u get ur new card
Just following up - have you made any progress with this situation? Were you able to contact your case worker or try any of the suggestions here? I hope you're getting some resolution.
Thanks for checking in! Filed the police report yesterday, and finally reached someone helpful at Money Network after asking specifically for the fraud department. They're expediting the replacement card (should come in 3 days instead of 10). Also went to my local EDD office in person and they were able to issue a limited emergency payment to help with medications and essential expenses until this gets resolved. Still waiting on the actual fraud claim to be processed, but at least things are moving now. Thanks to everyone for all the helpful advice!
Christian Burns
kinda off topic but has anyone else noticed that SDI is wayyyy stricter about mental health claims than physical ones?? my husband broke his ankle and got approved in like 5 days. meanwhile my anxiety/depression claim took 2 months and they asked for extra documentation twice!!
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Jenna Sloan
•ABSOLUTELY!!! EDD treats mental health like it's not real!!! I had to send in SO MUCH paperwork for my PTSD claim but my coworker with a back injury got approved right away. It's DISCRIMINATION!
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Kiara Greene
Yes, you should definitely mention your boss's comment about you seeming "distracted." That's actually helpful evidence that your mental health was already affecting your work performance before termination. If you have any emails or texts that reference this conversation, bring copies. One more tip: In these appeals, how you present yourself matters. Be honest about your symptoms but stay focused and organized in your responses. Prepare a short (2-3 minute) summary of your timeline that clearly establishes when your disability began. Judges appreciate when claimants can clearly explain their situation without going off on tangents. Good luck with your appeal! The fact that you have treatment records from February 15 puts you in a strong position.
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Isaiah Cross
•Thank you so much for all this help. I feel much more prepared now. I'll work on that short summary and gather all my documentation. I really appreciate everyone's advice and hearing from others who've been through similar situations. It's been such a difficult year but knowing I'm not alone helps.
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