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So I just had a friend who works at a doctor's office tell me that EDD is actually LOSING some of the medical certifications right now!!! She said make sure your doctor's office can confirm that EDD received it, not just that they sent it. Apparently there's some glitch in their new system!!
This is partially accurate. There's not a widespread issue of "losing" certifications, but there is a known issue where certain electronic submissions aren't properly attaching to claims if they're submitted with specific software versions. Your doctor's office should be able to check the submission status through their provider portal. If they show it was successfully received but it's not appearing on your claim, that's when you need to contact EDD directly.
GOOD NEWS! My claim was just approved this morning! Total wait time was 24 days from submission to approval. The payment is already showing as processing in my account. Thanks everyone for your help and reassurance!
OMG mine just got approved too!! Maybe they're processing a bunch of January claims right now!!!
Hey not to hijack your post but has anyone had their weekly benefit amount calculated wrong? I make way more than what they're saying and now I'm only getting like half of what I should. I tried calling too and have the same problem as you... ughhh this whole system is a joke
That's actually quite common. SDI calculates your benefit amount based on your highest-earning quarter in your base period, not your most recent earnings. So if you recently got a raise or had higher earnings in the past year, those might not be reflected. You can request a recalculation if you believe it's incorrect, but you'll need to provide wage documentation.
Update: I FINALLY got through this morning! For anyone else struggling, I followed the advice to call exactly at 8:00am, and after trying 6 times in a row, I actually got into the queue instead of getting hung up on. Waited about 45 minutes but finally spoke to someone. The agent was actually super helpful once I got through. Turns out my doctor sent the certification to the wrong department (???), so the agent transferred me to someone who could help sort it out. They're sending a new certification form to my doctor and putting a note on my claim. I'm still going to ask my doctor to resubmit anyway just to be safe. Thanks everyone for your help and suggestions! This system is absolutely broken, but at least I have some direction now.
When you apply online make SURE you save the receipt number they give you at the end!!! I didn't write mine down and then had trouble logging back in later. Also the SDI paperwork is different from unemployment so don't get confused if you've filed unemployment before.
Great tip! I'll definitely save all confirmation numbers and take screenshots too. Do you know if there's a way to check the status of my application after I submit it?
To summarize what you should do: 1. Apply for SDI immediately on the EDD website (not unemployment) 2. Have your doctor complete the medical certification form (they can do it electronically or on paper) 3. Be aware of the 7-day waiting period, but you'll still get benefits for most of your month off 4. Expect 60-70% of your wages as your benefit amount 5. Have your ID and income information ready when you apply 6. Choose direct deposit for faster payment Since your medical leave is only for a month, make sure to follow up with your doctor and EDD promptly if there are any delays. Good luck with your recovery!
Thank you all so much for the clear advice! I'm going to apply for SDI right away and make sure my doctor submits the proper medical certification form. It's a relief to know I have options during this stressful time.
Madeline Blaze
I swear the tax system is DESIGNED to be confusing! Why can't they just make it simple??? Some benefits taxable, some not, different rules for federal vs state, forms for some things but not others...ARGH! 😤
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Tyler Lefleur
•The IRS website actually has a pretty decent section explaining all this stuff. But yeah, it's still confusing as heck, especially when you're getting various benefits. I just always assume I'm doing something wrong lol
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Andrew Pinnock
Thank you everyone for the helpful responses! Just to confirm what I've learned: SDI benefits are NOT taxable at either federal or state level, so no 1099G form is issued. But I should check if he had any supplemental coverage through work since those might be taxable. This is such a relief - I was worried we were missing important tax documents!
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Brianna Schmidt
•You've got it exactly right! Glad we could help clear things up. Best of luck with finishing your taxes!
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