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Pro tip: if you can't get through on the phone, try reaching out to your local assembly member's office. They often have direct lines to EDD and can help push things along. Worked wonders for me!
I just went through something similar last week! Don't stress too much - most of the time these alerts are just routine updates. Here's what I'd recommend doing right away: 1. Log into your EDD portal and check for any new messages or documents 2. Look for any action items or deadlines you might have missed 3. Screenshot everything for your records In my case, the alert was just notifying me that they received my medical certification renewal. No action needed on my part, and my payments continued normally. But definitely check your account first before calling - you might find all the info you need there and save yourself the headache of waiting on hold for hours! Keep us posted on what you find out! 🤞
This is really helpful advice! I'm new to dealing with SDI and honestly didn't even know there was an EDD portal I could check. The screenshots tip is smart too - I've learned the hard way with other government stuff that you need to document everything. Thanks for breaking it down step by step, it makes this whole process seem way less intimidating!
@Charlotte White Welcome to the SDI world! Yeah, the EDD portal is definitely your best friend through this process. One thing I wish someone had told me early on is to also download/save any documents you find there - sometimes they disappear from the system after a while. And if you do end up needing to call, try early morning like (8 AM sharp or) later in the evening for shorter wait times. Good luck!
Great to hear you got it sorted out! One more tip - if your doctor submits electronically through SDI Online, you can actually track the status of the submission in real-time. My doctor showed me how to log into their portal once and we could see exactly when EDD received and processed my extension. It was way less stressful than wondering if it got lost in the mail. Wishing you a smooth recovery!
Just went through this exact situation a few months ago! One thing I wish someone had told me - if your extension gets approved, EDD will send you a new Notice of Computation showing your updated benefit period end date. Keep an eye out for that in your mail or check your SDI Online account regularly. It usually arrives about a week after they process the extension. Also, if you're planning to return to work before your extension period ends, make sure to notify EDD right away to avoid any overpayment issues. Hope your recovery goes well!
Thanks for the heads up about the Notice of Computation! I'll definitely keep an eye out for that and check my SDI Online account regularly. Good point about notifying EDD if I return to work early - I hadn't thought about potential overpayment issues. Really appreciate all the detailed advice from everyone in this thread. It's made me feel so much more prepared for this process!
guys i heard theres a new law coming that's supposed to make edd more efficient. anyone know anything about this?
I had the exact same issue a few months back - payment just vanished without any warning. Turned out there was a glitch in their system that affected a bunch of people. What finally worked for me was filing a complaint through the California State Disability Insurance (SDI) website AND contacting my state assemblyperson's office. The assemblyperson's office got me connected with someone at EDD within 48 hours. Also keep checking your online account obsessively - sometimes status changes appear there before anywhere else. Don't lose hope, just be persistent! 🙏
Hey KaiEsmeralda! I just went through this exact same situation last month. Here's what finally worked for me: Call the 1-800-480-3287 number exactly at 8:00 AM (set multiple alarms!). When you get the menu, press 1-2-1 quickly. If you get the "high call volume" message, hang up immediately and redial. Don't wait on hold during peak times - it's a waste of time. I had to redial about 30 times but got through on a Tuesday morning. Also, make sure you have your case number, SSN, and bank routing info ready to go. The direct deposit change can be done over the phone once you reach someone. Don't give up - you've got this! 💪
Carmen Ortiz
Quick question - did you submit your appeal online or by mail? I've heard conflicting advice on which is faster.
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Freya Larsen
•I submitted online through the portal. Seemed faster, but now I'm wondering if that was the right choice...
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MidnightRider
•Online is def the way to go. Snail mail can get lost or delayed. Just make sure you save a copy of everything you submit!
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Giovanni Colombo
I just went through this process last month! It took exactly 5 weeks for me to get a decision. My advice: document everything with dates and confirmation numbers. Also, if you haven't already, make sure to check that your appeal was actually received - I had to resubmit mine because the first one got "lost" somehow. The waiting is brutal, but don't give up! Keep an eye on your UI Online account daily for updates.
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Fatima Al-Sayed
•Thanks for sharing your experience! That's really helpful to know about the 5-week timeline. The part about documents getting "lost" is scary - how did you find out yours didn't go through the first time? Did they notify you or did you have to call to check?
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