


Ask the community...
UPDATE: You guys are amazing! I used the 1-6-1 menu sequence at exactly 8:01am this morning and got through after only 35 minutes on hold! The rep told me my claim was pending because they needed additional verification from my employer (even though nothing in my account indicated this). She processed it while I was on the phone and said I should see payment in 2-3 business days. THANK YOU for all the tips!!!
That's excellent news! I'm glad you were able to get through. This is a perfect example of why speaking with a representative is so important - those 'pending review' statuses rarely explain what's actually needed. For future reference, always keep notes about who you spoke with (first name and ID number if possible) and what they told you. If you have any more issues with payments, having this documentation can help expedite resolution.
So glad you got through and got it resolved! This thread is going to be super helpful for others dealing with the same nightmare. I've been lurking here for weeks trying to figure out how to reach EDD for my own disability claim issues. The 1-6-1 menu trick + 8:01am timing combo seems to be the winning formula. Bookmarking this post for sure. Thanks everyone for sharing your experiences - it really makes a difference when we help each other navigate this broken system!
This is such a valuable thread! As someone new to dealing with EDD disability claims, I had no idea there were specific menu sequences and timing strategies that actually work. Reading through everyone's experiences here has been incredibly educational. It's frustrating that we have to share "secret codes" just to access basic services we're entitled to, but I'm grateful this community exists to help each other out. Definitely saving all these tips in case I need them. Thanks to everyone who shared their knowledge!
Hey OP, hang in there. I know it's tough, but it'll get sorted eventually. In the meantime, document everything and keep pushing. We're all in this leaky boat together! 🚣♂️
I'm in a similar situation - sent my docs about 10 days ago and radio silence so far. One thing I learned from lurking here is to keep screenshots of everything in your UI Online account with timestamps. Also, if you have a tracking number showing delivery, keep that handy too. I've been checking my account daily and calling every few days (when I can actually get through the busy signal). It's frustrating but sounds like this wait time is unfortunately pretty normal based on what everyone's saying. Keep us posted on any updates!
Wait, are you the same Paolo who made the original post? Your member ID is different but same name... Either way, thanks for the tip about screenshots! I hadn't thought of that. Definitely going to start documenting everything better. This whole process is such a nightmare but at least we can help each other navigate it. 😅
Have you checked your online account? Sometimes they update info there without sending a notification. Worth a look!
I'm in a similar boat - filed my appeal 5 weeks ago and nothing. One thing that helped me get some peace of mind was requesting a copy of my appeal file through a FOIA request. At least then you know they actually received it and have it in their system. You can do this online through their website. It doesn't speed up the process, but it's something concrete you can do while you wait. Also, keep calling - I know it's frustrating but squeaky wheel gets the grease with EDD.
I'm in the same boat, OP. Been waiting on a payment for weeks now. This whole situation is making me so anxious. How are we supposed to pay bills when the money we're owed doesn't come through? 😓
I'm going through the exact same thing right now - it's been 6 days since my payment was supposed to arrive and I'm starting to panic. I tried calling yesterday but couldn't get through after being on hold for 2 hours. Has anyone had luck with the online messaging system? I'm wondering if that might be faster than trying to call. This is so stressful when you're depending on that money to cover basic expenses 😰
Malik Johnson
I'm going through almost the exact situation right now! What worked for me was having the current doctor note in the medical certification that patient will be transferring to another facility. Then when my husband did transfer, I called EDD immediately (took forever to get through) and they sent a supplemental form for the new doctor to complete. As long as there's no gap in medical certification, there shouldn't be a gap in payments either. Good luck with everything!
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Keisha Robinson
•That's so helpful to hear from someone in a similar situation! I'll definitely ask the current doctor to note the expected transfer. Did you have any issues with payments during the transition?
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Malik Johnson
•No payment issues during the actual transfer, but there was about a week delay after the new doctor submitted their paperwork while EDD processed it. The payments did eventually come through though, and they were backdated correctly.
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QuantumQuester
I'm so sorry to hear about your husband's accident! As someone who works in medical administration, I can tell you that changing doctors during an SDI claim is actually pretty common and the system is designed to handle it. The key is to be proactive about communication with EDD. When you file initially, make sure the current doctor includes a note about the expected transfer in the medical certification. Also, I'd suggest calling EDD's SDI line (1-800-480-3287) right after you submit the initial claim to put a note in your husband's file about the anticipated doctor change - this can help prevent automatic holds on payments later. The medical continuity is what matters most, not which specific doctor is treating him. You're doing the right thing by not waiting any longer!
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