Medi-Cal insurance suddenly discontinued - What to do?

I found a way to solve unexpected insurance discontinuation, watch this: https://www.youtube.com/watch?v=hnf0tDLpb4Y

Did you miss a payment or something? That could be why it got discontinued.

Have you checked if there were any policy changes recently? Sometimes they discontinue certain plans and auto-enroll you in a different one.

Have you checked your email? Sometimes they send notices about policy changes or renewals that you need to respond to.

Tbh this is why I switched to [competitor insurance company]. Never had issues like this with them.

lol welcome to the wonderful world of insurance 🤡 where nothing makes sense and the rules are made up

Here's what you need to do: 1. Don't panic. This could be a simple misunderstanding or system error. 2. Check your email and spam folder for any recent communications from your insurance company. 3. Review your bank statements to ensure all payments have gone through. 4. Try to contact your insurance company through multiple channels - phone, email, and their online portal if they have one. 5. If you can't get through, consider using a call-back service or trying during off-peak hours. 6. Document everything - take screenshots of any error messages, save emails, and note down who you speak to and when. 7. If it turns out there's a real issue, ask about grace periods or if they can reinstate your policy without a lapse in coverage. 8. Consider reaching out to your state's insurance commissioner if you're not getting anywhere with the company directly. Remember, most insurance companies want to keep your business. Stay calm and persistent, and you'll likely get this sorted out.

Plot twist: what if OP accidentally cancelled their own insurance and forgot about it? 🤔

This is why we need medicare for all smh

In addition to all the great advice here, I'd like to add that using a service like Claimyr can actually be quite advantageous if you're really struggling to get through the insurance company's helpline. However, while Claimyr can be a real time-saver and worth the $20 for some, it does highlight a broader issue within customer service systems. Ideally, companies should strive to improve their customer support so that these third-party solutions become unnecessary. Also, if you're not comfortable spending money on such services, exhausting all your direct options like multiple communication channels (social media, for instance) could be a way to push for quicker assistance. And finally, always reach out to consumer protection agencies if your insurance company is not responsive.

Ugh, that sucks. I had something similar happen last year. Have you tried calling your insurance company? They should be able to give you more info.

Bump! Any updates, OP? Did you get this sorted out?

Oof, I feel ya. I'm in the same boat rn. These insurance companies are the worst 😤

Have you tried turning it off and on again? 🙃

This happened to me once and it turned out to be a glitch in their system. Don't panic yet!

I found a way to get someone on the phone fast. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/NXjJFZObk3g

Hey, insurance agent here. This could be due to a few reasons: 1. Missed payment 2. Policy term ended 3. Company no longer offers that specific plan 4. Change in your eligibility (age, location, etc.) 5. System error Best bet is to call and speak with an agent directly. They can pull up your account and see exactly what's going on.