

Ask the community...
Bruh, CalHEERS is straight up clown shoes 🤡 I swear they hire people based on how unhelpful they can be lmaooo
Anyone else think its crazy that in 2023 we still have to deal with this kinda bureaucratic bs? Like, why can't they just have a decent online system that actually works?
Okay, let me break this down for you: 1. Don't panic. Missing one call usually won't affect your coverage immediately. 2. Try calling them back ASAP. Use their main customer service line. 3. If you can't get through, leave a voicemail explaining you missed their call and provide a good time for them to reach you. 4. Check your online account for any messages or updates. 5. If all else fails, consider visiting a local Medi-Cal office in person. Sometimes face-to-face is the best way to resolve issues. 6. Document everything. Write down who you talk to, when, and what was said. 7. Be persistent but polite. The system is frustrating, but the people on the other end are just doing their jobs. Hope this helps! Let us know how it goes.
Have you checked their website? Sometimes they post notices about technical difficulties or changes in their contact procedures.
Has anyone tried faxing? I heard from a friend that sometimes they respond faster to faxes because fewer people use them now.
Elijah Knight
am i the only 1 who thinks its ridiculous we have to jump through so many hoops just to get our own money??? 🤬
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Brooklyn Foley
•Preach! 🙌 The whole system needs an overhaul.
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Jay Lincoln
•Ikr? It's like they're purposely making it difficult. 🙄
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Jessica Suarez
Hey OP, any luck yet? Keep us posted!
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Benjamin Kim
•Not yet, but I'm working through all the suggestions. Thanks for checking in!
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