SDI payments suddenly stopped without explanation - need help ASAP!
Hey everyone, I'm in a really tough spot right now. My disability payments just stopped out of nowhere and I have no clue why. Has anyone else experienced this? I'm freaking out because I rely on these payments. Any advice on what I should do or who I should contact?
22 comments


Chloe Taylor
Ugh, that sucks so much. I've been there before. First thing you should do is call the disability office ASAP. They might have sent you some paperwork that got lost in the mail or something. Don't wait around hoping it'll fix itself!
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Omar Zaki
•Thanks for the advice. I've been trying to call them all day but keep getting a busy signal. It's so frustrating!
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Diego Flores
•Pro tip: call right when they open. Like, set an alarm and everything. Sometimes that's the only way to get through 🙄
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Anastasia Ivanova
•Or try calling at the end of the day. Sometimes theres less traffic then. Good luck OP!
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Sean Murphy
This happened to me last year. Turns out they needed some additional medical documentation and never told me. Check your online account if you have one, sometimes they post notices there that never make it to your mailbox.
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StarStrider
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Zara Malik
•Wow, that sounds too good to be true. Have you actually tried it? Is it legit?
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StarStrider
•Yeah, I've used it twice now. It's legit. Saved me hours of hold time. Worth every penny imo.
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Luca Marino
•$20 just to talk to someone? The system is so broken 😤
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StarStrider
•I get it, but when you're desperate and can't get through, sometimes you gotta do what you gotta do 🤷♂️
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Nia Davis
Here's what you need to do: 1. Check your online account for any notices 2. Call the disability office first thing in the morning 3. If you can't get through, try sending a secure message through their website 4. Double-check that all your recent paperwork was submitted on time 5. Make sure your doctor's office didn't miss sending in any required forms 6. If all else fails, contact your local state representative's office. They can sometimes help push things through Don't panic, but do act quickly. The sooner you figure out what's going on, the better chance you have of getting it resolved without a gap in payments. Good luck!
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Omar Zaki
•Thank you so much for this detailed response! I'll start working through this list right away.
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Mateo Perez
•This is solid advice. I'd add: keep a log of all your calls and attempts to contact them. It might come in handy later if there's a dispute.
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Aisha Rahman
am i the only 1 who thinks its crazy we have to jump through so many hoops just to get what were entitled to? the whole system needs an overhaul smh
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CosmicCrusader
•Preach! 🙌 It's like they make it difficult on purpose
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Ethan Brown
•For real. It's almost like they hope we'll just give up and go away 🙄
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Yuki Yamamoto
Have you checked your bank account? Sometimes there's a glitch and the payment just doesn't show up in your account history, but it's actually there.
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Omar Zaki
•Good idea, I'll double check. But I'm pretty sure it's not there 😕
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Carmen Ortiz
This might sound weird, but check if your claim expired. Sometimes they automatically close claims after a certain period and you need to reapply. Happened to my cousin last month.
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Andre Rousseau
OP, whatever you do, don't ignore this! I made that mistake and ended up in a huge financial mess. Keep calling, emailing, whatever it takes to get answers.
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Omar Zaki
•Thanks for the warning. I'm definitely not gonna let this slide!
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GalaxyGlider
I went through something similar a few months ago and it turned out to be a routine review that got stuck in the system. Here's what worked for me: I called the main SDI line at 8:00 AM sharp (1-800-480-3287) and pressed 1-2-1 to get to the disability claims department. It took about 45 minutes on hold, but I finally got through to someone who could see what was happening with my claim. Turns out they had flagged my case for additional review but never sent me notice. The agent was able to expedite the process and I got my backpay within a week. Also, if you have a case worker assigned to you, try calling their direct line - sometimes that's faster than the main number. Hang in there, this stuff usually gets resolved once you can actually talk to a human!
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