What's the number to the Washington ESD unemployment office - can't find current contact info

Thanks! I'll try that number. How early do you call to have better luck getting through?

I start calling right at 8am when they open but even then it's hit or miss

I tried both numbers yesterday and couldn't get through on either one. This is ridiculous.

Interesting, never heard of that before. Does it actually work for Washington ESD calls?

Yeah it worked great for me. They handle all the calling and waiting, then connect you when they get through to an agent. Much better than sitting on hold for hours.

Sounds too good to be true but at this point I'm desperate enough to try anything

Same here! My claim has been stuck in adjudication since last month and I can't reach anyone to find out what's happening.

its so frustrating especially when you need the money for bills and rent

That's actually clever, didn't think of trying a different department first

Yeah it doesn't always work but worth a shot when the main lines are jammed

Really? I always assumed lunch would be busy too. I'll try that tomorrow.

It's hit or miss but definitely better odds than calling first thing in the morning when everyone else is trying

I feel your pain. The customer service situation is absolutely terrible right now.

It's like they don't want us to be able to contact them! How are we supposed to resolve issues if we can't talk to anyone?

That's good to know! I never thought to ask about callbacks.

Not all agents offer it but some do, especially if your issue is complex and might take multiple calls to resolve

How much does something like that cost though?

I'm not sure about the cost but she said it was worth it just to avoid the headache of calling over and over

Yeah I'm definitely going to check out that Claimyr site someone mentioned earlier

Good to confirm that. I was getting confused with all the different numbers people were posting online.

Yeah stick with the 833 number for general claims issues, just be prepared for long wait times or busy signals

That's awesome! I might have to try that too since regular calling isn't working for me.

Definitely recommend it if you're stuck like I was. The agent was able to clear up my claim issue right away.

Thanks for the update! Good to hear from someone who actually used it successfully.

Honestly wouldn't surprise me at this point. The whole system seems designed to frustrate people.

Right? And then when you finally do get through, half the time they tell you to call back because they can't help with your specific issue.

Great advice! I learned that the hard way last week.

Yeah I keep a little cheat sheet with all my unemployment info so I'm ready whenever I get lucky enough to reach someone

So true. The automated options never seem to match the actual issue you're having.

Exactly! It's like they designed it to discourage people from actually reaching a human agent.

Thanks for the summary! This thread has been really helpful. I'm going to try a few of these suggestions.

Good luck! Hopefully one of these approaches works better for you than just calling the main number over and over.