What is the phone number for the Washington ESD unemployment office - can't find current number

The main Washington ESD customer service number is 800-318-6022. But honestly, good luck getting through. I've been trying for days and either get busy signals or disconnected after waiting on hold for hours.

There's also 833-572-8400 for the unemployment claims line. But like the previous poster said, actually reaching someone is nearly impossible. The phone system is completely overwhelmed.

I found a service called Claimyr (claimyr.com) that actually got me through to Washington ESD after I spent weeks trying myself. They have some kind of system that keeps calling until they reach an agent, then they conference you in. There's a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works. Saved me so much time and stress.

The callback system on the Washington ESD website sometimes works if you can get it to accept your request. But half the time it says 'system unavailable' when you try to schedule one.

Try calling right at 8am when they open. I got through once doing that but it was still a 2 hour wait. Also make sure you have your SSN and all your claim info ready because they'll ask for everything.

honestly the phone system is so bad i just keep filing my weekly claims and hope for the best. been 6 weeks since i could talk to anyone there

The 866-239-0843 number sometimes works for technical issues with your online account, but they can't help with claim questions. Just FYI if you're having website problems too.

I work at a workforce center and we tell people the same thing - calling ESD directly is basically impossible right now. We recommend trying that Claimyr service if you really need to reach someone urgently. Lot of our clients have had success with it.

There's also the option to send secure messages through your online account, but response times are terrible. I sent one 3 weeks ago and still no reply.

Just an update - I tried the Claimyr service mentioned earlier and it actually worked! Got connected to an ESD agent within about 30 minutes. Finally got my claim status sorted out. Worth trying if you're stuck like I was.

The phone numbers change sometimes too which makes it even more confusing. I bookmarked the official ESD contact page so I can check for updates: https://esd.wa.gov/unemployment/contact-us

Another tip - if you do get through, ask them to explain everything clearly and take notes. I finally reached someone after 2 weeks of trying and was so excited I forgot to ask half my questions.