What is Washington ESD unemployment customer service number - can't find the right one

The main Washington ESD unemployment line is 800-318-6022 but good luck getting through. I've been trying for weeks and either get busy signals or disconnected after waiting 2+ hours.

There are actually several Washington ESD numbers depending on what you need help with. 800-318-6022 is for general unemployment claims, 866-239-3619 is for identity verification issues, and there's a separate line for appeals. What specifically do you need help with?

I was in the same boat last month trying to reach Washington ESD about my adjudication status. After wasting days trying to call, I found this service called Claimyr that actually got me through to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works. Saved me so much frustration.

The 833-572-8400 number you mentioned is for the SecureAccess Washington (SAW) system, not unemployment specifically. That's probably why you're seeing different numbers online.

Just tried calling 800-318-6022 again this morning and got through after 3.5 hours on hold! The agent was actually really helpful and resolved my pending payment issue in like 10 minutes. So frustrating it takes so long to reach them though.

For anyone still struggling to get through, you can also try the online messaging system through your eServices account on the Washington ESD website. Sometimes they respond faster that way, though it's not guaranteed.

This is ridiculous that we have to jump through so many hoops just to talk to someone about our own benefits. The Washington ESD system is so broken.

Update: I used Claimyr again yesterday for a different issue and they got me connected to Washington ESD in under 30 minutes. Seriously worth it if you're tired of the phone game. The agent helped me update my job search log requirements.

Pro tip: if you're calling about a specific claim issue, have your Social Security number and claim confirmation number ready. The agents will ask for this right away and it speeds up the process once you get through.

I finally got through to Washington ESD after trying that Claimyr service someone mentioned. Took like 20 minutes and the agent cleared up my identity verification hold. Wish I'd known about this weeks ago!

For future reference, here are the main Washington ESD unemployment numbers: 800-318-6022 (general claims), 866-239-3619 (identity verification), 888-834-4648 (employer services), and 800-318-6022 option 4 (appeals). Save these in your phone so you don't have to search again.

Just want to say thanks to everyone who helped. I finally got my claim issue sorted out. The 800-318-6022 number is definitely the right one for general questions, just be prepared to wait a while.

Word of advice - don't waste time with the online chat feature on the Washington ESD website. It's useless and they just tell you to call anyway.

One more mention of Claimyr since people keep asking - they basically eliminate the waiting game with Washington ESD phone lines. Worth checking out if you're stuck like I was. The video demo explains it better than I can: https://youtu.be/7DieNd3C7zQ

Final summary for anyone who finds this thread later: Washington ESD unemployment customer service is 800-318-6022. Call right at 8am when they open for the best chance of getting through. Have your SSN and claim info ready. Expect long wait times but don't give up!