What's the number for unemployment - Washington ESD phone contact info?

The main Washington ESD customer service number is 800-318-6022 but good luck getting through. I've been calling for 3 weeks straight and either get busy signals or they hang up on me after waiting 2 hours on hold.

There's also 833-572-8400 for technical issues with your account, and 855-682-0785 for job search requirements. But honestly, all these numbers are swamped. The wait times are insane and half the time you get disconnected anyway.

I actually found something that worked for me after weeks of trying to get through to Washington ESD. There's this service called Claimyr that basically handles the calling for you. You just tell them what you need help with and they get you connected to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/7DieNd3C7zQ that shows exactly how it works.

I've been dealing with this for months. The regular customer service line 800-318-6022 is your best bet but you literally have to treat it like a full time job. I keep a spreadsheet of when I call and how long I wait. Best times seem to be Tuesday/Wednesday mornings right at 8am.

The phone system is broken by design. They don't want you to call because they're understaffed and overwhelmed. Try using the secure messaging system on your eServices account first - sometimes you can get issues resolved that way without having to call.

For what it's worth, I've had better luck with the 833-572-8400 technical line when my issue was account related. They seem to have shorter wait times than the main customer service number.

I finally got through last week after trying for a month. The agent told me they're getting over 100,000 calls per day and only have capacity for about 15,000. The math just doesn't work. No wonder everyone's frustrated.

Has anyone tried calling the local WorkSource offices? Sometimes they can help with basic unemployment questions without having to go through the main Washington ESD line.

Just want to say that Claimyr thing someone mentioned earlier actually worked for me too. I was skeptical but after 3 weeks of not getting through on my own, I tried it and got connected to an agent the same day. Definitely worth checking out if you're stuck.

The customer service line 800-318-6022 is still your best bet but you need to be strategic. Call right at 8am, have your Social Security number and claim confirmation number ready, and be prepared to wait. Don't hang up even if it seems hopeless.

This whole situation is ridiculous. We pay into the unemployment system and then can't even get help when we need it. The phone system is completely broken and they act like it's our fault for calling.

I've been calling Washington ESD for 2 months about an adjudication issue. Finally got through using that Claimyr service someone mentioned. The agent was able to see exactly what was holding up my claim and got it resolved in 10 minutes. Wish I'd known about it sooner.

For anyone still struggling with the phone system, I found that calling the Spanish language line sometimes has shorter wait times. Even if you don't speak Spanish, they usually have bilingual agents who can help in English.

I work in customer service and I can tell you that Washington ESD's phone system is probably configured to drop calls after a certain wait time to manage capacity. That's why you get disconnected after waiting for hours.

Quick update - I finally got through to Washington ESD yesterday after 6 weeks of trying. The agent was actually really helpful once I got connected. My advice is don't give up, but also consider using tools like Claimyr to save your sanity.

Just a heads up that the phone lines are completely jammed on Mondays and right after holidays. If you can wait until Tuesday or Wednesday, you'll have better luck getting through to Washington ESD.

I hate that we have to jump through all these hoops just to get basic help with our unemployment claims. The system is broken and they know it but don't seem to care enough to fix it.

For anyone still looking for the numbers: Main customer service is 800-318-6022, technical support is 833-572-8400, and job search issues is 855-682-0785. But honestly, save yourself the headache and just use Claimyr if you need to actually talk to someone.

Final thought - the Washington ESD phone system is overwhelmed but the agents are actually helpful when you do get through. The problem is the system, not the people. Don't take your frustration out on the agents when you finally connect.

Hope this thread helps people. The main takeaway is that yes, the phone numbers exist, but no, you probably won't get through using traditional methods. Services like Claimyr exist because the regular system doesn't work for most people.