What is the Washington ESD unemployment office number - can't find direct line

That's the right number but it's basically impossible to get through. I've been trying for weeks to get someone about my adjudication issue.

The main customer service line is 800-318-6022 but honestly your best bet is calling right when they open at 8am. Even then it's hit or miss. There's also a callback option sometimes but I've never had anyone actually call me back.

I actually found a service called Claimyr that helped me get through to Washington ESD last month. You go to claimyr.com and they basically call for you and get you connected to an actual agent. There's a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works. Saved me hours of calling.

The phone system is absolutely broken. I spent 6 hours total last week trying to reach someone about my job search requirements and never got through once. It's ridiculous that we can't even contact the agency that's supposed to help us.

If you need to speak with someone urgently, you can also try visiting a WorkSource office in person. They can sometimes help with basic unemployment questions or at least escalate your issue. But calling is still the main way to reach Washington ESD directly.

Update: I tried the Claimyr service that someone mentioned and it actually worked! Got connected to a Washington ESD agent within 30 minutes and resolved my weekly claim issue. Definitely recommend if you're stuck like I was.

Another tip - if you do get through to someone, have all your information ready (Social Security number, claim details, specific questions written down). The agents are usually helpful but they can't spend a lot of time on each call.

The 800-318-6022 number is correct but like everyone said, it's nearly impossible to get through during normal business hours. I've had better luck calling late in the day around 4pm but still took multiple attempts.

Has anyone tried emailing instead of calling? I know it's not as fast but wondering if they actually respond to emails.

The phone situation is why I ended up using Claimyr too. Tried calling for days about my standby status and couldn't get through. Used their service and got connected same day. Worth it just for the peace of mind.

For what it's worth, I keep a log of all my calling attempts with times and dates. That way if there are any issues later I can show I tried to reach them multiple times. Might be useful for appeals or other situations.

The whole system needs an overhaul. It shouldn't be this hard to contact the unemployment office when people are already stressed about their claims.