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CosmicCommander

What do I bring to the unemployment office for my Washington ESD appointment?

I finally got an appointment at the Washington ESD office next week and I'm not sure what documents I need to bring. They said to bring 'supporting documentation' but didn't specify what exactly. This is for a disqualification issue on my claim that's been pending for over a month. I don't want to show up unprepared and have to reschedule again. What should I bring to make sure they can resolve my case?

Bring everything! Your ID, Social Security card, any separation paperwork from your last job, pay stubs from the last 18 months, and any correspondence you've received from Washington ESD. If it's a disqualification issue, bring whatever documents relate to why you were disqualified.

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Thanks! I was laid off so I have the separation notice. Should I bring bank statements too?

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Bank statements usually aren't needed unless they're asking about unreported income. Focus on employment-related documents first.

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Make copies of everything before you go! I learned this the hard way when they kept my original separation paperwork and I needed it for something else later. Also bring a pen and notepad to write down what they tell you.

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Good advice about the copies. I'd also suggest taking photos of all your documents with your phone as backup.

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Smart thinking about the copies. I definitely don't want to lose any originals.

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If you can't get through to them by phone to clarify what you need, there's actually a service called Claimyr that helps people reach Washington ESD agents. I used it when I was stuck trying to get answers about my adjudication. Check out claimyr.com - they have a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Might be worth it to get clarity before your appointment.

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Never heard of this but honestly anything that helps get through to Washington ESD sounds worth trying. The phone system is impossible.

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I'll check this out. Calling them has been a nightmare and I'd rather know exactly what to bring.

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bring your work search log too if you've been filing weekly claims. they might want to see that you've been looking for work while your claim was pending

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Oh good point. I've been keeping track but it's kind of messy. Should I type it up neatly?

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As long as it's legible and shows the required information (employer, position, date, method of contact), format doesn't matter too much.

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Don't forget any union paperwork if you were in a union! That tripped me up because the disqualification was related to union benefits I didn't even know I was getting. Also if you had any side work or gig economy stuff, bring records of that too.

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Not in a union but I did do some DoorDash. Should I bring those earnings records even though I reported them?

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Yes, bring them. Shows you were being honest about reporting income. Better to have too much documentation than not enough.

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Since it's a disqualification issue specifically, make sure you understand exactly why you were disqualified. Was it voluntary quit, misconduct, or something else? The documents you need depend on the reason. For misconduct, you'd want performance reviews, disciplinary notices, etc. For voluntary quit, you'd want proof of the reason you quit.

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It says 'separation issue' on my account but doesn't give details. That's part of why I need this appointment.

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Ah, then bring everything related to how your job ended. Layoff notice, final paycheck stub, any HR communications, etc.

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Honestly the Washington ESD offices are hit or miss. Some agents are super helpful and others act like you're bothering them. Be prepared to advocate for yourself and don't let them rush you if you don't understand something.

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This is so true. I had one agent who was amazing and helped me get everything sorted in 20 minutes. The next time I went for a different issue, the agent barely looked at my paperwork.

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Ugh, I hope I get one of the good ones. This has been such a stressful process already.

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Make sure you have your confirmation number or appointment details printed out. Sometimes their system doesn't show appointments properly and you'll need proof that you were supposed to be there.

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Good thinking. I have the email confirmation, I'll print that out too.

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And get there early! Parking can be a nightmare at some locations and you don't want to be late.

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THE SYSTEM IS BROKEN. I had to go to THREE appointments before they finally resolved my case because each agent wanted different documents. It's ridiculous that they don't tell you upfront what you need.

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That's awful but not surprising. The left hand doesn't know what the right hand is doing at Washington ESD.

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Three appointments?? I really hope that doesn't happen to me. Did you eventually get your benefits?

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Yes but it took 3 months total. Just be persistent and don't give up.

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One more thing - if you have any medical documentation that affected your employment (like FMLA paperwork, doctor's notes, etc.), bring those too. Sometimes disqualifications are related to attendance issues that were actually medical.

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I didn't have any medical issues but that's good to know for others reading this thread.

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Yes! I had a disqualification overturned because I brought medical records showing my absences were legitimate.

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bring snacks and water if you can. I waited 2 hours past my appointment time and there's no food in the building. Also make sure your phone is charged in case you need to call someone or look up information.

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Two hours late? That's insane. I took the whole day off work just in case but I hope it doesn't take that long.

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The wait times are unpredictable. Sometimes you get in right away, sometimes you wait forever. It's a lottery.

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I used Claimyr twice when I was dealing with my claim issues and it saved me so much time. Instead of trying to guess what documents they wanted, I was able to actually talk to someone at Washington ESD who told me exactly what to bring to my appointment. Way better than showing up unprepared.

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How much did it cost? I'm already broke from not getting benefits for a month.

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It was worth it for me considering how much time it saved. Check their website for current info - claimyr.com

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If you're still having trouble getting specific info about what to bring, try calling the main Washington ESD line super early in the morning. I got through at 8:02 AM and the agent was able to look at my case and tell me exactly what documents they needed for my appointment.

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I've tried calling so many times and never get through. What number did you use?

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The main customer service line. But you have to call right when they open and keep trying if you get disconnected.

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Don't forget to bring proof of address! Sometimes they need to verify your address matches what's on file. Utility bill or lease agreement works.

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I wouldn't have thought of that. I'll grab a recent electric bill just in case.

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And make sure it's current - within the last 60 days. Learned that the hard way when they wouldn't accept my old utility bill.

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Whatever you do, stay calm and polite even if you get frustrated. The agents have the power to help or hurt your case and being difficult won't help. I've seen people get nasty with the staff and it never ends well.

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Good advice. I'm stressed but I'll try to keep it together. These people are just doing their jobs.

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Exactly. Kill them with kindness. The agents deal with angry people all day so being pleasant makes you stand out.

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After your appointment, make sure you get a copy of whatever they file or any notes they take. And get a receipt or confirmation that you attended. Sometimes things get lost in their system and you need proof you were there.

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Great point. I'll make sure to ask for documentation of everything they do.

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And don't leave until you understand what the next steps are. Ask when you should expect to hear back and how to follow up.

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One last thing - if they can't resolve your issue at the appointment, ask to speak to a supervisor. Sometimes the front-line staff can't make certain decisions but a supervisor can override things or escalate your case.

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I really hope it doesn't come to that but I'll keep it in mind if I'm not getting anywhere.

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Don't be afraid to ask for a supervisor if you need to. You have the right to escalate if you're not getting the help you need.

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Thanks everyone for all the advice! I feel much more prepared now. I'll bring copies of everything, show up early, and try to stay patient. Hopefully this gets resolved quickly. I'll update this thread after my appointment in case it helps others.

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Good luck! Let us know how it goes.

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You've got this! Sounds like you're well prepared now.

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Yes please update us! These threads are so helpful for people going through the same thing.

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