What documents do I need to bring to Washington ESD unemployment office visit?
I've been trying to resolve my unemployment claim online and over the phone for weeks with no luck. My adjudication has been pending for over a month and I'm thinking about just going to a Washington ESD office in person. What documents should I bring with me? I have my social security card, driver's license, and some pay stubs but not sure what else they'll need. Has anyone had success getting their claim resolved by going in person?
109 comments


Saleem Vaziri
You'll definitely need your photo ID and social security card. Also bring your separation notice from your employer if you have one, any correspondence from Washington ESD, and documentation of your work search activities. If your claim involves job separation issues, bring any documentation about why you left your job.
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Lindsey Fry
•Thanks! I have most of that stuff. What about bank statements? Do they need proof of where I want direct deposit to go?
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Saleem Vaziri
•Yes, bring a voided check or bank statement showing your account info for direct deposit setup. Better to have too much documentation than not enough.
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Ivanna St. Pierre
You'll definitely want to bring photo ID (driver's license or state ID), your Social Security card, and any separation paperwork from your last job like termination letter or layoff notice. Also bring your job search log if you've been keeping one.
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Esteban Tate
•Thanks! I have all of those except the job search log. Is that something they definitely check for in person?
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Ivanna St. Pierre
•They might ask to see it depending on why you're there. Better to have it and not need it than the other way around.
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Elin Robinson
bring everything you can think of honestly. wage stubs from your last job, bank statements if they're questioning your eligibility, any correspondence from Washington ESD. I went in last month and they asked for stuff I didn't expect
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Atticus Domingo
•What kind of unexpected stuff did they ask for? I'm worried about the same thing happening to me.
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Elin Robinson
•They wanted to see proof of my address and asked about some part-time work I did months ago. Had to provide 1099 forms I didn't think were relevant.
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Beth Ford
If your appointment is about adjudication or an appeal, make sure you have copies of everything related to that specific issue. Washington ESD offices can be really picky about having the exact documents they need. Also, if you've had trouble reaching them by phone, there's actually a service called Claimyr (claimyr.com) that helps people get through to Washington ESD agents. They have a demo video at https://youtu.be/7DieNd3C7zQ showing how it works. Might be useful for follow-up questions after your appointment.
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Esteban Tate
•Interesting, I've never heard of that service. Is it legit? I've been trying to call Washington ESD for weeks about some questions.
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Beth Ford
•Yeah it's real, they basically help you navigate the phone system to actually reach a human. Saved me hours of being on hold.
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Morita Montoya
•How much does something like that cost though? Seems like it should be free to reach your own unemployment office.
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Beth Ford
•You're right it should be free, but when you're dealing with bills and can't get answers any other way, sometimes you need help cutting through the phone maze.
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Kingston Bellamy
BRING COPIES OF EVERYTHING!!! I learned this the hard way when they kept my originals and I needed them for other stuff. Make photocopies of your ID, SS card, all your paperwork. Trust me on this one.
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Esteban Tate
•Oh wow, I didn't think about that. They actually keep your documents?
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Kingston Bellamy
•They kept some of mine for their files. Better safe than sorry - bring originals AND copies.
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Kayla Morgan
honestly you might want to try calling them first before making the trip. I know the phone lines are terrible but I found this service called Claimyr that actually got me through to a real person at Washington ESD. Check out claimyr.com - they have a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Might save you the drive if they can resolve your adjudication over the phone.
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Lindsey Fry
•Never heard of that before. Is it legit? I've been on hold for hours trying to get through to Washington ESD.
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Kayla Morgan
•Yeah it's real. They basically handle the calling and waiting for you, then connect you when they get an agent. Worked for me when I had my claim stuck in adjudication hell.
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James Maki
•Wait, so they can actually get you through to Washington ESD? How does that even work?
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Jasmine Hancock
For in-person visits, make sure you have your complete work history for the past 18 months including employer names, addresses, dates of employment, and reason for separation. Also bring any union cards if applicable, military discharge papers if you're a veteran, and any medical documentation if your claim involves health issues.
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Lindsey Fry
•Oh wow, 18 months of work history? That's a lot to gather. Is there a specific form I should fill out beforehand?
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Jasmine Hancock
•You can download the work history form from the Washington ESD website. Having it filled out beforehand will speed up your visit significantly.
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Cole Roush
ugh the offices are THE WORST. waited 3 hours last time just to be told they couldnt help me with my specific issue and had to call anyway. definitely try phone first
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Lindsey Fry
•That's exactly what I'm worried about. Did you eventually get your issue resolved?
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Cole Roush
•yeah but it took forever. ended up having to appeal and go through a whole hearing process
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Joy Olmedo
depends what your appointment is for really. if its just a routine check then basic ID stuff should be fine. but if theres an issue with your claim bring everything
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Esteban Tate
•The letter mentioned something about verifying information on my claim, so I'm not sure if that's routine or not.
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Ivanna St. Pierre
•Verification appointments usually mean they need to confirm your work history or separation reason. Bring all your employment documentation just in case.
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Scarlett Forster
Before you go, call ahead to make sure the office handles your type of issue. Some locations only do certain services. Also check their hours - many offices have reduced hours or are appointment-only now.
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Lindsey Fry
•Good point. I'll check the Washington ESD website for office hours and services before I make the trip.
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Arnav Bengali
•Yeah definitely do that. I drove 45 minutes to an office that was closed for 'staff training' with no notice on their website.
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Atticus Domingo
I work at a legal aid office and we often help people prepare for Washington ESD appointments. Essential documents include: valid photo ID, Social Security card, separation notice or termination paperwork, recent pay stubs, completed job search activities log, and any written communication from Washington ESD about your claim. If you're appealing a decision, bring the appeal form and any supporting evidence.
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Esteban Tate
•This is really helpful! Should I organize these in any particular way or just bring them in a folder?
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Atticus Domingo
•Organize them chronologically if possible. Put your most recent documents on top and older ones underneath. Makes it easier for both you and the Washington ESD representative.
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Isaiah Cross
•Good advice. I always put everything in a binder with tabs when dealing with government offices. Shows you're organized and serious.
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Morita Montoya
Why do they even make you come in person anymore? Everything should be online by now. Such a waste of time having to take off work for this stuff.
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Ivanna St. Pierre
•I think they require in-person visits for certain verification issues or when there are red flags on your claim. It's frustrating but probably helps prevent fraud.
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Morita Montoya
•I guess that makes sense but still annoying when you're already unemployed and stressed about money.
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Elin Robinson
oh and bring a pen! sounds obvious but i forgot and had to borrow one. they might have you fill out forms while youre there
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Esteban Tate
•Good point, I always forget little things like that when I'm nervous about appointments.
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Saleem Vaziri
Also bring any correspondence you've received from Washington ESD - letters, emails, notices. They'll want to see the exact wording of any disqualification or pending issues. And if you've been doing work search, bring your job search log.
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Lindsey Fry
•I've been keeping track of my job searches in a notebook. Is that okay or do they need it in a specific format?
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Saleem Vaziri
•A notebook is fine as long as you have dates, employer names, positions applied for, and method of contact. They just need to verify you're meeting the work search requirements.
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Beth Ford
If you're still having issues reaching Washington ESD by phone for any follow-up questions, that Claimyr service I mentioned earlier has been really helpful for me. Sometimes you need to talk to someone right away after an appointment and their phone lines are always jammed.
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Kiara Greene
•I looked into this after you mentioned it earlier. Seems like it could be worth it if you're really stuck trying to reach them.
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Evelyn Kelly
•Same here, their demo video explains it pretty well. Might try it if my appointment doesn't resolve everything.
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James Maki
Can someone explain more about this Claimyr thing? I've been trying to reach Washington ESD for two weeks about my pending claim and getting nowhere.
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Kayla Morgan
•It's a service that calls Washington ESD for you and waits on hold, then connects you when they get through to an agent. Way better than sitting on hold for hours yourself.
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James Maki
•That actually sounds really helpful. I'm going to check out that video demo you mentioned.
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Joy Olmedo
also check what time your appointment is. if its early morning or late afternoon the office might be less busy and they might have more time to help you
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Esteban Tate
•Mine's at 2 PM, hopefully that's a decent time. I was worried about taking the whole day off work.
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Paloma Clark
Bring water and maybe a snack. Sometimes these appointments run long or you end up waiting even with an appointment time. Better to be prepared.
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Esteban Tate
•That's smart, I didn't think about potentially waiting around. Government offices always seem to run behind schedule.
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Heather Tyson
•So true! I waited 45 minutes past my appointment time last time I was there.
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Arnav Bengali
Don't forget to bring proof of your identity - they're really strict about that now. I had to go back twice because my driver's license was expired and they wouldn't accept it.
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Lindsey Fry
•Good catch! I better check my ID expiration date. What other forms of ID do they accept?
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Arnav Bengali
•State ID, passport, military ID. Has to be current and not expired. They're pretty strict about it.
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Atticus Domingo
One more important thing - if you're unsure about any requirements specific to your case, try calling ahead to confirm what you need to bring. I know getting through can be challenging, but it's worth trying to avoid any surprises.
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Esteban Tate
•I've tried calling but can never get through. The phone system just hangs up on me after being on hold forever.
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Beth Ford
•That's exactly why services like Claimyr exist. When the regular phone system fails you, sometimes you need help getting through to an actual person who can answer your questions.
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Raul Neal
Make sure your address is current on all your documents. They're really picky about that stuff and if there's any mismatch they might make you come back another day.
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Esteban Tate
•Good catch! I moved recently and need to make sure everything reflects my current address.
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Jenna Sloan
bring your phone charger too in case you need to look up any information while youre there or if you have to wait a long time
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Esteban Tate
•Smart thinking! I always forget my phone dies at the worst times.
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Ivanna St. Pierre
Just to summarize for OP: Photo ID, Social Security card, employment separation documents, recent pay stubs, job search log, any Washington ESD correspondence, and copies of everything. Organize it all clearly and bring a pen. You should be well-prepared with all of that.
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Esteban Tate
•Perfect summary, thank you! I feel much more confident about this appointment now. Really appreciate everyone's help.
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Christian Burns
•Hope your appointment goes smoothly! Let us know how it turns out.
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Sasha Reese
if they give you any trouble or the appointment doesn't resolve your issues, don't give up. sometimes you need to be persistent with washington esd to get things sorted out
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Esteban Tate
•Thanks for the encouragement. Hopefully it goes well but good to know persistence pays off if needed.
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Muhammad Hobbs
Good luck with your appointment! Sounds like you're getting great advice here. The most important thing is having your ID and employment documentation ready.
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Esteban Tate
•Thank you! This forum has been so helpful. I was really worried about going in unprepared.
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Kiara Greene
One last tip - if you end up needing to schedule another appointment or have follow-up questions, definitely consider that Claimyr service people mentioned. Getting through to Washington ESD on your own can be a nightmare, and sometimes you need answers quickly.
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Esteban Tate
•I'll definitely keep that in mind. Hopefully this one appointment will resolve everything, but it's good to know there are options if I need help reaching them again.
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Jasmine Hancock
If your adjudication involves questions about your availability to work, bring documentation showing you're able and available - transportation arrangements, child care documentation, any medical clearances if health was an issue.
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Lindsey Fry
•My adjudication is about job separation, not availability. Should I still bring that stuff?
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Jasmine Hancock
•For job separation issues, focus on documentation about why you left - resignation letter, termination notice, any HR documentation, emails with your supervisor, etc.
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Cole Roush
honestly just call first. the offices are understaffed and half the time they tell you to call anyway. waste of time imo
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Lindsey Fry
•But I can't get through on the phone! That's why I'm considering going in person.
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Kayla Morgan
•That's exactly why I used Claimyr. They got me through to an agent in like 20 minutes when I'd been trying for days on my own.
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Scarlett Forster
Make copies of everything before you go. They sometimes keep original documents and you'll want copies for your records. Also bring a notebook to write down what they tell you - the information can be overwhelming.
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Lindsey Fry
•Smart idea about the notebook. I'll definitely bring one to take notes.
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Saleem Vaziri
•Yes, and ask for names of anyone you speak with and reference numbers for any actions they take on your account.
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James Maki
Update: I tried that Claimyr service someone mentioned and actually got through to Washington ESD! They were able to explain what was holding up my claim and what I needed to do. Definitely worth trying before making a trip to the office.
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Lindsey Fry
•Really? That's awesome! How long did it take them to get you connected?
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James Maki
•About 15 minutes. Way better than the 3+ hours I was spending on hold every day.
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Arnav Bengali
If you do go in person, get there early. Like 30 minutes before they open. The lines get really long really fast.
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Lindsey Fry
•Good to know. What time do most offices open?
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Arnav Bengali
•Usually 8:30 or 9 AM but check the specific office hours on the Washington ESD website. They vary by location.
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Saleem Vaziri
One more thing - if you're appealing a disqualification, bring any witness contact information and additional evidence that supports your case. The office staff can help you understand the appeal process.
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Lindsey Fry
•I'm not at the appeal stage yet, still just trying to get through the initial adjudication.
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Saleem Vaziri
•Got it. For adjudication issues, just focus on providing any missing information they need to make a decision on your claim.
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Jasmine Hancock
Before you make the trip, double-check your online account to see if there are any outstanding issues or documents you can upload. Sometimes you can resolve things online that you didn't realize were options.
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Lindsey Fry
•I've checked my account multiple times but it just says 'adjudication in progress' with no details about what they need.
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Jasmine Hancock
•That's frustrating. In that case, calling or going in person might be your best bet to get specific information about what's holding up your claim.
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Kayla Morgan
Seriously, try Claimyr first. I was in the exact same situation - adjudication stuck for weeks with no information. They got me through to an agent who told me exactly what documentation I needed to submit. Saved me a trip to the office.
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Lindsey Fry
•Okay, I'm convinced. I'll try the calling service first before making the drive. Thanks for the suggestion!
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Cole Roush
•let us know how it works out. might try it myself if my next weekly claim gets held up
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Scarlett Forster
If you do end up going to the office, bring a phone charger. The waits can be long and you might need to make calls or look up information while you're there.
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Lindsey Fry
•Ha, good practical advice! I'll definitely pack a charger and maybe some snacks too.
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Arnav Bengali
•Yeah and maybe a book or something. I spent 4 hours there once and was bored out of my mind.
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Saleem Vaziri
Final checklist: Photo ID, Social Security card, separation notice, pay stubs, bank info for direct deposit, work search log, any Washington ESD correspondence, and copies of everything. That should cover most situations.
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Lindsey Fry
•Perfect, thank you! I'll gather all this stuff together. Hopefully I can resolve it with a phone call first though.
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Jasmine Hancock
•Good luck! Either way, having all your documentation organized will help whether you call or go in person.
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Lindsey Fry
UPDATE: I tried Claimyr and they got me through to Washington ESD in about 20 minutes! Turns out my employer hadn't responded to their request for information, which was holding up my adjudication. The agent said they'd follow up with my employer directly. Thanks everyone for the advice!
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Kayla Morgan
•Awesome! Glad it worked out for you. That's exactly the kind of thing that's impossible to figure out without talking to an actual person.
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James Maki
•So glad you got it resolved! I'm definitely bookmarking that service for future reference.
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Saleem Vaziri
•Great news! It's so much better when you can get actual information about what's happening with your claim instead of just waiting in the dark.
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