Where is the local Washington ESD unemployment office near me?
I've been trying to handle my unemployment claim online but I'm getting nowhere with the website. I think I need to go to a physical Washington ESD office to get help in person. Does anyone know where the local unemployment offices are located? I'm in the Seattle area but willing to drive if needed. Do they even have walk-in services anymore or do I need an appointment?
49 comments


Andre Dubois
Most Washington ESD offices don't offer walk-in unemployment services anymore. They moved everything online and to phone support. You'll need to call their customer service line or use the online portal at esd.wa.gov.
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Carmen Flores
•That's what I was afraid of. The website is so confusing and I can never get through on the phone.
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CyberSamurai
•Same here, been trying to call for weeks with no luck
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Zoe Alexopoulos
There are some WorkSource locations that might be able to help with basic unemployment questions, but they can't process claims directly. You'd still need to work through Washington ESD's systems for anything claim-related.
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Carmen Flores
•Do you know if WorkSource can at least explain what's going on with my claim status? It's been stuck in adjudication for 2 weeks.
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Zoe Alexopoulos
•They might be able to help you understand the process, but they can't access your specific claim details or make changes to it.
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Jamal Carter
I was in the same boat trying to reach Washington ESD for weeks. Kept getting busy signals or getting hung up on. Finally found this service called Claimyr that helped me get through to an actual agent. They have a website at claimyr.com and there's a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works.
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Carmen Flores
•How does that work exactly? Do they call for you or something?
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Jamal Carter
•Yeah, they handle the calling and waiting on hold, then connect you when they get an agent on the line. Saved me hours of frustration.
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Mei Liu
•Is it expensive? I'm already broke from being unemployed lol
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Liam O'Donnell
The main Washington ESD offices are in Olympia and Seattle, but like others said, they don't do walk-ins for unemployment claims anymore. Everything has to go through their phone system or online portal.
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Carmen Flores
•Do you have the addresses just in case? Maybe I can at least try calling from outside their building
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Liam O'Donnell
•That won't help - they're not going to let you in without an appointment and those are rare. Better to focus on getting through by phone.
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Amara Nwosu
why dont they just hire more people to answer the phones?? this is ridiculous
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Andre Dubois
•Budget constraints probably. The unemployment system wasn't designed to handle the volume they're getting.
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Amara Nwosu
•well maybe they should have thought of that before making it impossible to get help
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AstroExplorer
I went to the WorkSource office in Bellevue last month thinking they could help with my unemployment claim. They were nice but basically told me the same thing - had to go through Washington ESD directly.
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Carmen Flores
•Did they at least give you any tips for getting through on the phone?
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AstroExplorer
•They said to call right when they open at 8am, but I tried that and still couldn't get through.
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Giovanni Moretti
Just to confirm what others have said - there are no walk-in unemployment offices anymore. Washington ESD closed that service during COVID and never brought it back. Your only options are phone, online, or mail for most issues.
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Carmen Flores
•Mail? How long does that take to get a response?
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Giovanni Moretti
•Could be weeks or months honestly. Phone is still your best bet if you can get through.
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Fatima Al-Farsi
I've been calling Washington ESD every day for 3 weeks. The closest I got was being on hold for 2 hours before getting disconnected. This system is broken.
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Jamal Carter
•That's exactly why I ended up using Claimyr. They do the waiting for you so you don't have to sit on hold all day.
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Fatima Al-Farsi
•I might have to look into that. This is driving me crazy.
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Dylan Cooper
Try calling the Spanish language line even if you speak English - sometimes it's less busy and they can transfer you to an English speaker.
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Carmen Flores
•Really? That seems wrong but I'm desperate at this point.
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Sofia Perez
•I wouldn't recommend that. It's not fair to Spanish speakers who actually need that service.
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Dmitry Smirnov
The WorkSource offices can help with job search requirements if that's what you need help with. But for claim status or adjudication issues, you definitely need to reach Washington ESD directly.
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Carmen Flores
•My issue is with my claim being stuck in adjudication, so sounds like WorkSource won't help.
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Dmitry Smirnov
•Right, that's something only Washington ESD can resolve. Keep trying to call or maybe try the online messaging system.
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ElectricDreamer
I heard there's a Washington ESD office in Tacoma too but again, no walk-ins allowed. Everything is by appointment only and those are nearly impossible to get.
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Carmen Flores
•How do you even get an appointment? I don't see that option anywhere on their website.
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ElectricDreamer
•I think you have to call and ask, but good luck getting through to do that.
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Ava Johnson
honestly the whole system is designed to make you give up and stop trying to get benefits
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Miguel Diaz
•It does feel that way sometimes. Like they're hoping people will just find jobs instead of dealing with the bureaucracy.
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Ava Johnson
•exactly! its not our fault the system is so broken
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Zainab Ahmed
I've had success calling right after lunch around 1pm. Not sure why but I got through twice that way.
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Carmen Flores
•Thanks for the tip! I'll try that tomorrow.
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Connor Byrne
•I'll try that too. I've been calling first thing in the morning with no luck.
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Yara Abboud
For what it's worth, I used that Claimyr service someone mentioned earlier and it worked great. Got connected to a Washington ESD agent in about 30 minutes instead of me sitting on hold all day.
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Carmen Flores
•Did they charge you a lot for that service?
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Yara Abboud
•It was worth it to actually talk to someone and get my issue resolved. Way better than wasting days trying to call myself.
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PixelPioneer
The online messaging system through SecureAccess Washington sometimes works too, but responses can take a week or more.
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Carmen Flores
•I tried that but never got a response. Sent a message 2 weeks ago.
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PixelPioneer
•Yeah, it's hit or miss. Phone is still the fastest way if you can get through.
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Keisha Williams
Bottom line: there are no walk-in unemployment offices anymore. Your options are phone (good luck), online portal (limited help), online messaging (slow), or mail (very slow). That's the reality of the current system.
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Carmen Flores
•This is so frustrating. Thanks everyone for the info though.
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Paolo Rizzo
•It really is a broken system. Hope you get through soon!
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