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Charlotte Jones

Washington ESD unemployment if I quit my job - am I eligible?

I'm thinking about quitting my retail job because my manager has been scheduling me for only 12 hours a week for the past month, and I can't survive on that. Before I do anything stupid, does anyone know if Washington ESD will approve unemployment benefits if I quit? I've heard mixed things and don't want to screw myself over. I've been at this job for 8 months and never had any issues until they cut my hours.

Generally quitting disqualifies you from UI benefits, but there are exceptions for 'good cause' reasons. Significant reduction in hours might qualify as constructive dismissal. You need to document everything - your original schedule vs current hours, any communication about the reduction.

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What counts as documentation? I have my old schedules saved on my phone but nothing in writing about why they cut my hours.

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Screenshots of schedules are good. Also try to get any texts or emails where they mention schedule changes. If you can't get written proof, document dates and times of conversations.

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Washington ESD does allow unemployment benefits if you quit for 'good cause' but it's pretty strict. You'll need to document everything - emails, witnesses, dates of incidents. Hostile work environment can qualify but you usually have to show you tried to resolve it first through HR or management.

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I haven't gone to HR yet because I'm scared it will make things worse. Should I try that first before quitting?

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Yes, Washington ESD will want to see you made reasonable efforts to fix the situation. Document your HR complaint and their response (or lack of response).

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Unfortunately, if you voluntarily quit your job, Washington ESD will generally deny your unemployment claim unless you can prove you had "good cause" for leaving. The burden of proof is on you to show that you had no other reasonable alternative but to quit. Things like harassment, unsafe working conditions, or significant changes to your job duties might qualify as good cause.

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What kind of documentation would I need to prove harassment? I don't have anything in writing from HR because we don't really have an HR department.

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You'd want to document incidents with dates, times, and any witnesses. Even text messages, emails, or notes you made at the time can help. The key is showing a pattern of behavior that made continuing work unreasonable.

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Wait, don't quit yet! You might be able to get benefits while still employed if your hours dropped that much. Washington ESD has partial unemployment benefits for reduced hours.

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Really? How does that work? I had no idea that was even possible.

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Yeah, if your hours or wages dropped significantly you can file for partial benefits. You still have to do job search requirements though. Check the Washington ESD website for the partial claim process.

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be careful with this... i quit my last job thinking i had good cause and got denied. took forever to get through the appeal process

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What was your situation? Did you eventually win the appeal?

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hostile supervisor too but i didn't document enough stuff. lost the appeal and had to find another job fast

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I was in a similar situation last year and got approved after quitting, but it took forever to get through adjudication. The key is proving you had good cause to quit. Substantial reduction in hours is one of the approved reasons, but you have to show you tried to resolve it with your employer first.

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How long did adjudication take for you? And what did you use as proof that you tried to resolve it?

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About 6 weeks for me. I had emails where I asked my manager about getting more hours and her response basically saying business was slow. That helped my case a lot.

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If you need to reach Washington ESD about your adjudication status, I found this service called Claimyr that got me through to an actual agent. Way better than trying to call yourself - there's a video demo at https://youtu.be/7DieNd3C7zQ and the site is claimyr.com. Really helped when I was stuck waiting.

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If you're having panic attacks, that could be considered constructive discharge under Washington law. You might want to talk to an employment attorney before making any decisions. Also, have you considered taking FMLA leave first to give yourself time to figure this out?

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I didn't know about constructive discharge - what exactly does that mean for unemployment?

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It means the working conditions were so bad that a reasonable person would have felt compelled to quit. Washington ESD recognizes this as good cause.

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Before you quit document EVERYTHING. Take photos of your schedules, save any texts about schedule changes, write down dates of conversations. Washington ESD will want proof that the hour reduction was substantial and not voluntary on your part.

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Good point about it not being voluntary. My manager never asked if I wanted fewer hours, she just started scheduling me less.

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That's actually perfect for your case. The fact that it was unilateral makes it look more like constructive dismissal rather than you choosing reduced hours.

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honestly the whole system is rigged against workers. they make it so hard to get benefits even when you have legitimate reasons to quit. good luck dealing with Washington ESD bureaucracy

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That's what I'm worried about. Even if I have a good reason they'll probably find some way to deny me.

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Don't let the horror stories scare you. If you have legitimate good cause and proper documentation, Washington ESD will approve your claim. The key is being thorough with your evidence.

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Wait can you file for unemployment while still working? I thought you had to be completely unemployed

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Nope, partial unemployment is definitely a thing. If your hours or wages drop significantly you can get partial benefits while still employed.

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Mind blown. I wish I had known this when my hours got cut during the slow season last year.

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I quit my job last year for similar reasons and Washington ESD initially denied my claim. I had to go through the whole appeal process which took forever. If you're going to quit, make sure you document EVERYTHING first and try to address the issues with management in writing so you have a paper trail.

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How long did the appeal process take? I'm worried about going months without any income.

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It took about 6 weeks from when I filed the appeal to when I had my hearing. Then another 2 weeks to get the decision. I won my appeal but it was stressful not knowing if I'd get benefits.

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Before you quit, have you tried talking to your manager's supervisor or filing a complaint with your company? Washington ESD wants to see that you made reasonable efforts to resolve the situation before leaving. Also, you might want to look into constructive dismissal - if the working conditions are so bad that any reasonable person would quit, that could strengthen your case.

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There's really no one above my manager except the store owner who doesn't care about employee issues. I've heard other people complain about her and nothing ever changes.

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If you do decide to quit, I'd suggest using a service like Claimyr to help you get through to Washington ESD agents when you file your claim. Getting someone on the phone at ESD is nearly impossible these days, and if your claim gets denied initially, you'll need to talk to them about the appeal process. Check out claimyr.com - they have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works.

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Thanks for the suggestion! I've heard horror stories about trying to call Washington ESD. How does Claimyr actually work?

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I was in a similar situation last year and had trouble getting through to Washington ESD to ask questions about my specific case. If you need to talk to someone there directly, I found this service called Claimyr (claimyr.com) that actually got me through to an agent. They have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works. Was way better than sitting on hold for hours.

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That sounds helpful - did they charge you a lot for it?

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They focus on the value of actually reaching an agent rather than the cost. For me it was worth it to get real answers about my situation.

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Never heard of this but honestly anything is better than the Washington ESD phone system. Might check it out.

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Update: I talked to my manager today about getting more hours and she basically said business is slow and this is how it's going to be for the foreseeable future. At least I got that conversation documented.

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Perfect! That conversation is exactly what you need. Shows you tried to resolve it and were told the reduction is permanent.

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That's almost identical to what happened with me. Definitely save notes about that conversation with the date and time.

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THE SYSTEM IS RIGGED AGAINST WORKERS! I've seen so many people get screwed over by Washington ESD when they quit for legitimate reasons. They make it nearly impossible to prove good cause.

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While the process can be frustrating, people do successfully get benefits after quitting for good cause. Documentation is key.

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SURE if you're lucky enough to get a fair adjudicator. Half of them don't even read the documentation properly.

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If you decide to file, whether you quit or file for partial benefits while working, be prepared for the possibility of adjudication. It can take weeks to resolve and getting through to Washington ESD by phone is nearly impossible with normal calling.

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What do you mean by adjudication exactly? I keep seeing that term but don't really understand it.

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Adjudication is when Washington ESD has to investigate your claim because there's a question about eligibility - like whether you had good cause to quit. They review evidence and make a determination.

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And like I mentioned before, if you need to reach them during adjudication, Claimyr really helps get through to actual agents instead of spending hours on hold.

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I quit my job last month for similar reasons and got denied. Now I'm appealing but it's been a nightmare trying to get information from Washington ESD

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Oh no, what reason did they give for denying you? I'm worried the same thing will happen to me.

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They said I didn't prove good cause for quitting. I think I didn't document things well enough beforehand.

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That's why documentation is so crucial. Washington ESD puts the burden of proof on you to show you had good cause.

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Have you considered looking for another job while you're still employed? Might be easier than dealing with the unemployment system

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I've been applying places but nothing yet. The job market in my area isn't great right now.

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Fair enough. Just thought it might be worth mentioning as an option.

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You might also qualify for unemployment if you can show the job was unsuitable. Like if they changed your job duties significantly or cut your hours/pay drastically.

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They haven't changed my actual job but the work environment has gotten so toxic I can barely function.

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Mental health impacts from hostile work environment definitely count. Make sure you have medical documentation if possible.

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whatever you do, don't quit until you have another job lined up or you're 100% sure about the unemployment thing

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I've been looking but it's hard to job search when you're this stressed out at your current job.

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That's another reason to consider FMLA or even just taking some sick days to decompress and think clearly.

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You might also want to consider whether you could get fired instead of quitting. I know that sounds crazy but if you can get terminated for reasons that aren't misconduct, you'd have a much better chance at getting unemployment benefits. Just don't do anything that could be considered willful misconduct.

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That's terrible advice! You shouldn't try to get fired on purpose. That could backfire if they fire you for cause.

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I'm not saying do anything wrong, just that if the situation is really that bad, sometimes it's better to let them terminate you rather than quitting. Washington ESD treats voluntary quits much more harshly than terminations.

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Here's what Washington ESD considers good cause for quitting: harassment, discrimination, unsafe working conditions, significant changes to job duties/pay, or if continuing work would cause serious health issues. You need evidence for any of these.

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The health issues part sounds like it could apply to me. Do I need a doctor's note?

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Medical documentation definitely helps. A doctor's note linking your symptoms to workplace stress would be valuable evidence.

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My friend got approved after quitting due to anxiety caused by her boss. She had medical records and everything documented.

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I tried calling Washington ESD about a similar question and could never get through. The phone system is absolutely terrible. Maybe I should try that Claimyr thing someone mentioned earlier.

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It really does work - I was skeptical at first but it saved me so much time and frustration.

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Did you use it multiple times or just once?

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Just once to get my initial questions answered, but knowing I could reach someone again if needed was reassuring.

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I went through something similar at my last job. The key thing is 'good cause' which means you had compelling reasons to quit that would cause a reasonable person in your situation to leave. Verbal abuse, harassment, or significant changes to your job without your agreement can qualify. But you need solid documentation.

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Did you end up getting approved for benefits after quitting?

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Yes, but it took three months and an appeal hearing. I had to provide witness statements from coworkers and detailed logs of incidents. It was worth it in the end but the process was exhausting.

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Whatever you do, don't just walk out. If you're going to quit, do it professionally and try to get something in writing about why you're leaving. Also keep records of your attempts to resolve the issues. Washington ESD will want to see that you tried other options before quitting.

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Should I send an email to my manager outlining the problems before I quit?

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That could help establish a record, but be careful about the tone. Keep it professional and focused on specific work-related issues, not personal complaints.

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One more thing - if you do quit, make sure you file your claim immediately. There's no waiting period benefit from delaying, and you want to get the process started as soon as possible.

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Good point. How long does the whole process usually take if there's no issues with the claim?

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If it's straightforward with no adjudication needed, usually 2-3 weeks for first payment. But with good cause quit situations, expect adjudication which adds 4-8 weeks.

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Start keeping a detailed log NOW. Every incident, every conversation, every email. Include dates, times, witnesses. This is your evidence for the adjudication process.

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Should I keep this log at work or at home? I'm worried about them finding it.

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Definitely keep it at home or in a personal email account. Never document this stuff on company equipment or accounts.

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Also remember that if you do quit and file for unemployment, your employer will get notified and can contest your claim. They'll probably argue you quit voluntarily without good cause.

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That's what I'm worried about - they'll probably make up some story about my performance or something.

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That's why documentation is so important. Washington ESD will look at evidence from both sides during adjudication.

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Have you checked if your company has an Employee Assistance Program? Sometimes they can help mediate workplace conflicts before things get to the quitting point.

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I think we might have something like that. Might be worth looking into before I make any drastic decisions.

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Yeah, and using EAP resources could also be documentation that you tried to resolve things before quitting.

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I hate to say it but unless you have really solid evidence of harassment or unsafe conditions, Washington ESD will probably deny your claim if you quit. They're pretty strict about voluntary quits. Have you looked into other jobs? Maybe you could find something else before leaving your current position.

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I've been applying to other places but nothing has come through yet. The job market is tough right now.

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Keep applying while you're still employed. It's always easier to find a job when you already have one, and you won't have to worry about the unemployment situation.

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I had a similar situation and ended up staying at the job while filing for partial benefits. It was actually better because I had some income coming in while looking for something better.

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That does sound like it might be the safer option. How much were the partial benefits compared to full unemployment?

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It depends on your earnings, but I was getting about 60% of what full benefits would have been. Still had to do job search requirements though.

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Thanks everyone for all the advice. I think I'm going to try the partial benefits route first while I keep looking for another job. Seems less risky than quitting outright.

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Smart choice. You can always quit later if you find something better or if your situation gets worse.

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Good decision. Partial benefits will give you some extra income while you job search, and you'll still be employed which looks better to potential employers.

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Make sure you understand the job search requirements for partial benefits. You still have to apply to jobs and log your searches even though you're working.

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How many job applications do you have to do per week? I'm already applying places anyway.

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It's 3 job search activities per week minimum. Applications count, but so do other activities like going to job fairs or networking events.

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Just remember that even if you have good cause, the adjudication process can take WEEKS. Make sure you have some savings or a backup plan!

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How long does adjudication usually take for quit cases?

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It varies but typically 2-4 weeks for straightforward cases. More complex situations can take longer.

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Check Washington state's whistleblower protections too. If your manager is doing anything illegal or violating company policy, reporting it might give you additional protections. Also document everything with dates and details.

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I don't think she's doing anything illegal, just being a really bad manager. Is that enough for good cause?

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Bad management alone usually isn't enough unless it rises to the level of harassment or creates an unsafe work environment. You'd need to show it was unreasonable for you to continue working there.

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I used to work in HR and saw a lot of these cases. The thing about 'good cause' is that it has to be work-related and significant enough that a reasonable person would quit. Personal conflicts with a supervisor, while unpleasant, don't always meet that standard unless they involve discrimination or harassment.

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What if she's treating me differently than other employees? Like giving me the worst shifts and being more critical of my work?

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That could potentially be discrimination depending on whether it's based on a protected characteristic. Document specific examples and see if there's a pattern that suggests unfair treatment.

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Just be honest on your application about why your hours were reduced. Washington ESD can verify with your employer anyway so don't try to exaggerate or anything.

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Definitely planning to be completely honest. I have all the documentation to back up what I'm saying anyway.

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One last tip - if you run into any issues with your partial benefits claim or need to speak with someone at Washington ESD, seriously consider using Claimyr. I struggled for weeks trying to get through on my own before someone told me about it. The service connects you with actual agents and saved me so much frustration.

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I'll keep that in mind. Hopefully I won't need it but good to know there's an option if I get stuck.

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I was skeptical about using a service like that but honestly it was worth it when I couldn't get through to Washington ESD after trying for days.

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honestly the unemployment system is so messed up, even if you have good cause they might still deny you initially just to make you jump through hoops. I've seen people with legitimate claims get denied and have to fight for months to get benefits.

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This is why services like Claimyr are so helpful. When my claim got denied I couldn't get through to anyone at Washington ESD for weeks. Claimyr helped me get connected to an actual person who could explain the appeal process and what documentation I needed.

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Yeah the phone lines are impossible. I tried calling for two weeks straight and never got through to a human.

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whatever you decide, make sure you understand the job search requirements too. even if you get approved, you'll still need to actively look for work and report it

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Good point - I should probably start job searching now regardless of what I decide.

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yeah and keep track of your applications because washington esd will want to see your job search log

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One more thing - if you do decide to file for unemployment after quitting, be completely honest on your application. Lying about why you left can disqualify you even if you actually had good cause.

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That makes sense. I'll make sure to be totally upfront about everything.

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And keep copies of everything you submit to Washington ESD. You might need it for appeals or future reference.

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I went through this exact situation. Had to quit due to harassment and got approved for benefits. The key was having witnesses and documented proof. Took about 3 weeks for adjudication but it worked out.

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That's encouraging to hear! Did your employer fight it?

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Yes they contested it but the evidence was clear. Washington ESD sided with me after reviewing everything.

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Thanks for sharing - gives me hope that there might be a way through this mess.

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You should also know that if you do quit and file for unemployment, your employer will get notified and they can contest your claim. They'll probably argue that you quit without good cause, so you need to be prepared to defend your decision with solid evidence.

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Will they know exactly what I said in my unemployment application?

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They'll get basic information about your claim and the reason you gave for leaving. If they contest it, there will be a fact-finding interview where both sides can present their case.

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Good luck with whatever you decide! The unemployment system is frustrating but if you have legitimate reasons and good documentation you should be fine.

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Thank you! I feel much more confident about my options now after reading everyone's responses.

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If you do decide to quit, make sure you understand the job search requirements while you're on unemployment. You'll need to be actively looking for work and document your job search activities. Washington ESD is pretty strict about this.

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How many jobs do you have to apply to each week?

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I think it's at least 3 job search activities per week, but check the current requirements. It can include applications, networking, job fairs, etc.

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Another thing to consider is that even if you eventually win an appeal, there's often a waiting period before benefits start. You might be without income for several weeks or months while the case is being decided.

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That's what I'm worried about. I can maybe cover rent for one month without income but that's it.

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Look into local assistance programs and food banks while you're waiting. Many communities have resources for people in temporary financial hardship.

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I went through a similar situation and ended up staying at my terrible job until I found something else. It wasn't ideal but it was better than risking being denied unemployment benefits. Sometimes you have to make the practical choice even when it sucks.

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How did you deal with the stress of staying in a toxic environment?

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I just kept reminding myself it was temporary and focused on my job search. I also made sure to document everything in case things got worse and I did need to quit for good cause.

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Just remember that even if your partial benefits claim gets approved, you'll need to file weekly claims and report your earnings from your part-time job. It's not too complicated but don't forget or you'll miss payments.

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Good reminder. I assume they have instructions on how to report partial earnings when you file?

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Yeah, the weekly claim form has a section for reporting wages. Just be accurate about your gross earnings for that week.

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retail jobs are the worst about cutting hours without warning. at least you're documenting everything and handling it the right way

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Yeah, it's really frustrating. But at least I know my options now instead of just suffering through it.

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Just wanted to mention again that if you need to talk to Washington ESD directly about your specific situation, don't waste time on hold. Claimyr really does work and you can see exactly how it works in their demo video. Sometimes you need real person-to-person advice, not just forum posts.

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You're right - I should probably talk to an actual Washington ESD agent about my specific circumstances.

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I used Claimyr too after reading about it here. Got through to an agent same day and got answers to questions I couldn't find anywhere online.

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Don't forget about potential COBRA coverage if you quit. Unemployment benefits won't cover your health insurance so you'll need a plan for that too.

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Oh wow, I hadn't even thought about health insurance. That's another big expense to consider.

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Yeah COBRA can be expensive but you don't want to be without coverage, especially if you're dealing with stress-related health issues.

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Update us on what you decide to do! This is helpful for others in similar situations.

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I will - thanks everyone for all the advice. I have a lot to think about and some research to do before making any decisions.

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Good luck with whatever you decide. Just remember to document everything and explore all your options first.

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might want to check if there are any labor rights organizations in your area that can help too. sometimes they have experience with these kinds of unemployment cases

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That's a good idea - I'll look into what resources are available locally.

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yeah they might even help you navigate the washington esd process if you do end up filing

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If you haven't already, try reaching out to Washington State's Labor Standards office. They can provide information about workplace rights and might be able to help if your manager is violating labor laws.

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I didn't know that was an option. What kind of violations would they help with?

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Things like wage theft, unsafe working conditions, discrimination, or violations of scheduling laws. Even if they can't help directly, they might be able to provide documentation that supports your case for good cause.

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Just want to echo what others have said about documentation. If you do quit, having detailed records of incidents, dates, and any witnesses will be crucial if Washington ESD denies your claim and you need to appeal.

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Should I start documenting things now even if I haven't decided to quit yet?

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Absolutely. Even if you don't end up quitting, having records could be useful if the situation escalates or if you need to file a complaint with HR or labor standards.

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I know someone who quit their job for harassment and got approved for unemployment, but they had witness statements from coworkers and documentation going back months. The key was showing they tried to resolve it through proper channels first.

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That gives me some hope. I think I need to start building a stronger case before making any decisions.

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That's smart. And remember, if you do end up filing for unemployment and need to talk to Washington ESD about your case, Claimyr can help you get through their phone system. I used them when I had issues with my claim status and it saved me hours of trying to call on my own.

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Whatever you decide, don't let them push you to the point where you do something that could be considered misconduct. If you're going to leave, make sure it's on your terms and for documented reasons.

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Thanks everyone for all the advice. I think I need to start documenting everything and maybe consult with an employment lawyer before making any final decisions.

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That sounds like a good plan. Many employment lawyers offer free consultations and can give you a better sense of whether you'd have a strong case for good cause if you do decide to quit.

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Hope it works out for you! The partial benefits option sounds like the smart move given your situation.

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Thanks! I'm going to file this weekend and see how it goes.

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