Can you quit your job and collect unemployment in Washington?
My boss is making my work situation unbearable and I'm thinking about quitting. I've been at this retail job for 8 months and the manager constantly changes my schedule last minute, makes me work alone during busy periods, and has been cutting my hours. I'm wondering if I quit can I still get Washington ESD unemployment benefits? I know usually you have to be fired but I've heard there might be exceptions for hostile work environments. Has anyone successfully gotten UI after quitting in Washington state?
46 comments


The Boss
In Washington, you generally can't get unemployment if you quit voluntarily, but there are exceptions for 'good cause.' Your situation with schedule changes and reduced hours might qualify as constructive dismissal. You'd need to document everything - keep records of schedule changes, hour reductions, any hostile behavior. Washington ESD will investigate your claim during adjudication to determine if you had good cause to quit.
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Mia Roberts
•What kind of documentation should I be keeping? I have some text messages about schedule changes but not much else.
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The Boss
•Save all texts, emails, write down dates and times of incidents, take photos of posted schedules if they change them. The more evidence you have, the better your chances during the adjudication process.
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Evan Kalinowski
You need to be really careful here. I quit my job last year thinking I had a good case and Washington ESD denied my claim. Had to appeal and it took months to get resolved. The burden of proof is on you to show good cause. Have you tried talking to HR or your manager's supervisor first? Washington ESD will want to see that you attempted to resolve the situation before quitting.
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Mia Roberts
•There's no HR at this place, it's a small company. The owner is friends with my manager so complaining up the chain isn't really an option.
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Evan Kalinowski
•That makes it tougher but not impossible. Document that you don't have proper channels for complaints - that could actually help your case.
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Victoria Charity
I was in a similar situation and actually got approved for UI after quitting. The key is proving constructive dismissal - basically that your employer made working conditions so bad you had no choice but to quit. I had success using Claimyr to get through to an actual Washington ESD agent who explained exactly what documentation I needed. You can check out their service at claimyr.com - they have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works. Made the whole process way less stressful.
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Mia Roberts
•How long did your adjudication take? I'm worried about being without income while they investigate.
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Victoria Charity
•Mine took about 3 weeks but that was with having all my documentation ready. The Claimyr agent I spoke with helped me understand exactly what Washington ESD looks for in good cause cases.
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Jasmine Quinn
•Never heard of Claimyr before but sounds helpful. How much does it cost?
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Oscar Murphy
Don't quit unless you absolutely have to! I made that mistake and regretted it. Even if you think you have good cause, Washington ESD is pretty strict about voluntary quits. Can you stick it out while looking for another job? At least then if they fire you for calling in sick to interviews or something, you'd have a better case for UI benefits.
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Mia Roberts
•I've been looking but it's hard to interview when they change my schedule constantly. Plus my mental health is really suffering from this toxic environment.
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Nora Bennett
•Mental health is a valid reason for good cause in Washington! If you have documentation from a doctor or therapist about how work is affecting you, that could really help your case.
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Ryan Andre
The Washington ESD website has specific criteria for good cause quits. Things like unsafe working conditions, discrimination, harassment, or significant changes to your job duties/pay/hours can qualify. Your situation with hour cuts and schedule changes sounds like it might meet their criteria. Just make sure you file your claim right away after quitting - don't wait.
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Mia Roberts
•Should I quit first then file, or try to get more documentation while still working?
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Ryan Andre
•Get as much documentation as possible while you're still there. Once you quit, you can't go back and get more evidence. File your UI claim within a week of your last day of work.
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Lauren Zeb
ugh the whole system is so frustrating. I tried calling Washington ESD for weeks to ask about this exact situation and could never get through. The phone lines are always busy and when you do get in the queue they hang up on you after an hour wait.
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Daniel Washington
•That's exactly why I used Claimyr when I had to deal with a complicated claim situation. They actually get you connected to real Washington ESD agents without the endless hold times. Worth every penny when you're dealing with something this important.
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Lauren Zeb
•Seriously considering it at this point. The stress of not being able to get answers is almost worse than the job situation itself.
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Aurora Lacasse
I work in HR (different company) and see this situation a lot. Your employer reducing your hours significantly could be considered constructive dismissal under Washington law. Keep detailed records of your original hours vs current hours, any written communications about changes, and if possible get a witness to hostile behavior. The key is showing a pattern, not just isolated incidents.
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Mia Roberts
•My hours went from 35-40 per week down to 15-20. Is that significant enough?
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Aurora Lacasse
•That's a substantial reduction that could definitely support a constructive dismissal claim. Make sure you have documentation showing what your hours were before and what they are now.
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Anthony Young
Whatever you do, don't just walk out without notice. Give proper notice if you can - it shows good faith and Washington ESD looks at that during adjudication. Even if your boss is terrible, taking the high road helps your case.
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Mia Roberts
•Good point. I was so frustrated I was thinking about just not showing up anymore.
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Anthony Young
•I get it, but that would hurt your case. Two weeks notice if possible, or at least a few days. Shows you're professional even in a bad situation.
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Charlotte White
Look into filing a complaint with L&I if there are safety issues or wage theft involved. Having an official complaint on file can strengthen your unemployment claim. Washington ESD considers whether you tried other remedies before quitting.
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Mia Roberts
•They're not paying me for time I spend cleaning up after we close. Is that wage theft?
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Charlotte White
•Yes! That's definitely wage theft. File a complaint with L&I and keep copies for your UI claim. This gives you another documented reason for leaving.
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Admin_Masters
Just want to add that even if your initial claim gets denied, you can appeal. I had to go through the appeals process and eventually won. The hearing officer was much more reasonable than the initial adjudicator. Don't give up if you get denied at first.
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Mia Roberts
•How long does the appeals process take?
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Admin_Masters
•Mine took about 2 months total but it was worth it. Make sure you have all your documentation organized for the hearing.
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Matthew Sanchez
Has anyone mentioned checking if your situation qualifies for standby? If your hours are being cut severely, you might be able to get partial benefits while still technically employed. Worth asking Washington ESD about.
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Mia Roberts
•I didn't know that was a thing. How does standby work?
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Matthew Sanchez
•Standby is for when your hours are reduced but you're still employed. You can get partial UI benefits to make up the difference. Might be better than quitting outright.
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Ella Thompson
Before you quit, maybe try talking to a lawyer? Some employment attorneys do free consultations. If you have a case for hostile work environment or constructive dismissal, they might take it on contingency.
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Mia Roberts
•I can't afford a lawyer and this job doesn't have legal benefits.
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Ella Thompson
•Many do free consultations and only get paid if you win. Worth a phone call at least.
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JacksonHarris
The most important thing is documenting everything NOW. I learned this the hard way - Washington ESD wants specific dates, times, witnesses, everything. Start keeping a daily log of incidents, take screenshots of your schedule, save any texts or emails. The more proof you have, the better.
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Mia Roberts
•Should I be obvious about documenting things or try to be discrete?
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JacksonHarris
•Be discrete if possible. You don't want to give them a reason to fire you for cause before you're ready to quit.
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Jeremiah Brown
One more thing - when you file your UI claim, be completely honest about why you quit. Don't try to sugarcoat it or make it sound better than it was. Washington ESD will investigate anyway and if they find out you weren't truthful, it'll hurt your case badly.
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Mia Roberts
•Thanks for all the advice everyone. This gives me a lot to think about and prepare for.
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Royal_GM_Mark
•Good luck! Remember you can always reach out to Washington ESD directly too, though getting through by phone is tough. That Claimyr service mentioned earlier might help if you need to talk to someone quickly.
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Amelia Cartwright
Just saw this thread and wanted to add - make sure you understand Washington's job search requirements if you do get approved for UI. You'll need to log job search activities weekly even while your claim is in adjudication. Don't want you to get caught off guard by that requirement.
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Mia Roberts
•How many job searches do I need to do per week?
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Amelia Cartwright
•It's 3 job search activities per week in Washington. Can be applications, networking, job fairs, etc. Keep detailed records in your WorkSourceWA account.
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