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Carmella Fromis

Can I resign and collect unemployment benefits in Washington state?

I've been at my job for 2 years but my boss has been making my life miserable lately. Constantly changing my schedule last minute, cutting my hours, and being really hostile in meetings. I'm thinking about quitting but I need to know if I can still get unemployment benefits if I resign. Does Washington ESD allow you to collect UI if you quit your job? I can't afford to be without income but I also can't keep working in this toxic environment.

Generally you can't collect unemployment if you quit voluntarily, but there are exceptions. Washington ESD allows benefits if you quit for 'good cause' which includes things like hostile work environment, unsafe conditions, or significant changes to your job. You'll need to document everything - keep records of the schedule changes, any hostile behavior, emails, etc.

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What kind of documentation do I need? I don't have any written proof of the hostile behavior, it's mostly verbal.

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Start keeping a log of incidents with dates and times. If there are witnesses, get their contact info. Any text messages or emails about schedule changes would help too.

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I quit my job last year for similar reasons and got approved for benefits. The key is proving it was 'good cause' and not just because you didn't like your job. Washington ESD will investigate and might contact your employer to get their side of the story.

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How long did the investigation take? I'm worried about being without income during that time.

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Mine took about 3 weeks. You can file your claim right away, but benefits might be delayed until they make a decision on whether your quit was for good cause.

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Before you quit, I'd recommend trying to reach Washington ESD directly to discuss your specific situation. The phone lines are always busy but there's a service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works. Might be worth talking to someone official before making the decision.

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Thanks, I'll check that out. The few times I've tried calling Washington ESD I just get a busy signal.

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Yeah that's super common. Claimyr basically calls for you and gets you connected to an agent so you don't have to sit there redialing all day.

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Wait, can't you just get fired instead? Like if you stop showing up or something? That way it's not a voluntary quit.

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That's called job abandonment and it's considered a voluntary quit by Washington ESD. Plus it would hurt your work record and references.

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Oh okay, didn't know that. Just trying to think of options.

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I'm dealing with something similar right now. My supervisor has been cutting my hours from 40 to 20 per week and says it's 'temporary' but it's been going on for 2 months. I'm thinking this might count as constructive dismissal?

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A 50% reduction in hours for 2 months would likely qualify as good cause. That's a substantial change to your working conditions.

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Should I quit or wait to see if they cut my hours more? I'm barely making ends meet with 20 hours.

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Document everything! I cannot stress this enough. When I quit my toxic job, I had been keeping detailed records for months - screenshots of schedule changes, notes about hostile interactions, everything. Washington ESD approved my claim because I had solid evidence.

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Did they ask you to provide all that documentation during the application process?

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Not initially, but when they did the phone interview about my separation, they asked for specific examples and dates. Having everything written down made it much easier.

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The system is so messed up. You can work somewhere for years and then get treated like garbage but you're supposed to just take it or lose your benefits? It's ridiculous.

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I get the frustration but the good cause provisions exist for exactly this reason. It's not perfect but there are protections.

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True, at least Washington has better worker protections than some states.

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Also consider reaching out to your state labor department about the hostile work environment. Sometimes having an official complaint on file can strengthen your unemployment case if you do decide to quit.

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I didn't know I could do that. Would that be separate from the unemployment claim?

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Yes, it's separate but it creates a paper trail that shows you tried to address the issues through proper channels.

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Had a friend who quit because her boss was sexually harassing her. She got approved for benefits but it took like 6 weeks because of the investigation. Just be prepared for potential delays.

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6 weeks is a long time to be without income. Did she have any other options during that time?

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She had to borrow money from family. It sucked but the alternative was staying in a really bad situation.

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One more thing - if you do quit for good cause, you'll still need to meet all the other unemployment requirements like actively looking for work and filing your weekly claims. The good cause determination just means you won't be disqualified for voluntary separation.

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Right, I forgot about the job search requirements. How many jobs do you have to apply to each week?

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It varies but generally 3 job contacts per week. You have to log them in the system when you file your weekly claim.

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If you're dealing with schedule changes and hostile behavior, you might want to see if your company has an HR department first. Sometimes going through proper channels can either fix the problem or create documentation that helps your case later.

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We don't really have HR, it's a small company. The owner is the one causing most of the problems.

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Ah that makes it tougher. In that case documenting everything yourself becomes even more important.

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i quit my job last month without good cause and got denied benefits. now i'm screwed until i find something else. make sure you really have good cause before you quit!!

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Sorry that happened to you. What was your reason for quitting if you don't mind me asking?

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just didn't get along with my coworkers. thought that would count but apparently it doesn't unless it's harassment or something serious.

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Another option for getting through to Washington ESD quickly is that Claimyr service I mentioned earlier. If you want to discuss your specific situation with an agent, it might be worth trying. They basically handle the calling for you so you don't waste hours trying to get through.

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How much does something like that cost though? If I'm about to quit my job I need to watch every penny.

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I think it's pretty reasonable but I'd check their website for current pricing. Sometimes getting accurate information upfront can save you from making costly mistakes.

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The hostile work environment thing is real. I had a boss who would scream at employees in front of customers. When I finally quit, Washington ESD approved my benefits because multiple coworkers were willing to back up my story about the hostile environment.

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That's encouraging. I think some of my coworkers would back me up too if needed.

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Just make sure they'd be willing to talk to Washington ESD if they investigate. Some people get nervous about getting involved.

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Before you do anything drastic, have you considered looking for another job while you're still employed? That way you have income while you search and you don't have to deal with the unemployment system at all.

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I've been trying but the job market is tough right now. Plus my current schedule is so unpredictable it's hard to interview.

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That's tough. The unpredictable schedule might actually help your good cause argument if you do decide to quit.

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Just to clarify - you have to have worked at least 680 hours in your base period to qualify for benefits, regardless of whether you quit or got fired. Make sure you meet the basic eligibility requirements first.

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I've been working full time for 2 years so I should be good on that front.

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Yeah you'll definitely meet the work requirement then. The good cause determination will be the main hurdle.

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My advice would be to start documenting everything now, even if you're not sure about quitting yet. Keep a log of incidents, save any emails or texts, and note any witnesses. That way if you do decide to quit, you'll have evidence ready.

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Good point. I'll start keeping a log of everything that happens.

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Also take photos of your schedule if they post it somewhere. Shows the pattern of last-minute changes.

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The whole system is designed to make it as hard as possible to collect benefits. They'll look for any reason to deny your claim, especially if you quit voluntarily.

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While the process can be challenging, Washington does have legitimate protections for people who quit for good cause. It's not impossible, you just need to meet the requirements.

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Maybe, but they make you jump through so many hoops. The system is stacked against workers.

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If you do quit and apply for benefits, be completely honest about your reasons. Don't try to make it sound worse than it was, but don't downplay legitimate issues either. They can usually tell when people are being dishonest.

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Thanks for the advice. I'll make sure to be straightforward about everything.

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The phone interview is usually where they dig into the details, so be prepared to explain your situation clearly and have your documentation ready.

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One last thing - if you get denied initially, you can appeal the decision. Sometimes they deny good cause claims on the first review but approve them on appeal. Don't give up if you really believe you had good cause to quit.

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How long do you have to file an appeal?

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I think it's 30 days from when you receive the denial notice. The appeal process takes longer but it's worth it if you have a strong case.

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Good luck whatever you decide. Toxic work environments are no joke and you shouldn't have to put up with abuse just to keep your job. Just make sure you're prepared for the unemployment process if you do decide to quit.

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Thank you everyone for all the advice. I have a much better understanding of my options now.

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You're welcome! Hope things work out for you either way.

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I went through something similar a few years ago. My manager was making my work life unbearable - changing deadlines constantly, micromanaging everything, and creating a really stressful environment. I was scared to quit because I needed the income, but I finally reached out to Washington ESD before making any decisions. They explained that constructive dismissal (when working conditions become so bad that a reasonable person would quit) can qualify as good cause. The key is showing that you tried to address the issues and that the situation was genuinely intolerable, not just unpleasant. Start documenting everything now - dates, times, witnesses, any communications about the hostile behavior or schedule changes. Even if you decide not to quit, having this record could be helpful. Your mental health and wellbeing matter too.

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This is really helpful perspective, thank you. The term "constructive dismissal" is new to me but it sounds like it fits my situation pretty well. Did you end up quitting your job, and if so, how did the ESD process go for you?

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I did end up quitting after documenting everything for about 6 weeks. The ESD process took around 4 weeks total - they did a phone interview where I had to explain the whole situation and provide specific examples. Having all my documentation ready made a huge difference. They approved my claim, but I think the key was showing that I had tried to work with my manager initially and that the conditions genuinely made it impossible to continue. The waiting period was stressful financially, but it was still better than staying in that toxic environment. If you're documenting everything like others suggested, you'll be in a much better position than I was when I first started keeping records.

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I was in a very similar situation about a year ago. My boss was constantly changing my schedule with less than 24 hours notice, which made it impossible to plan anything or even pick up a second job to make ends meet. I also dealt with verbal abuse during team meetings that made me dread going to work every day. I ended up quitting and was approved for unemployment benefits under the "good cause" provision. The investigation took about 3 weeks, and the key was having detailed records of every incident. I kept a notebook with dates, times, and descriptions of each hostile interaction, plus screenshots of last-minute schedule changes sent via text. When they called for the phone interview, I was able to give them specific examples with exact dates. Washington ESD also contacted two of my former coworkers who witnessed some of the hostile behavior, which really helped my case. The financial stress during those 3 weeks was tough, but staying in that environment was affecting my mental health so badly that I couldn't function. Don't let anyone make you feel like you have to accept abuse just to keep a paycheck - that's exactly what the good cause provisions are designed to protect against.

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This is exactly what I needed to hear - someone who went through the same situation and actually got approved. The part about keeping a notebook with dates and times is really smart. I've been hesitant to start documenting because it feels like I'm planning to quit, but you're right that having specific examples with dates would be crucial during that phone interview. Can I ask how detailed your notes were? Like did you write down exact quotes or just general descriptions of what happened?

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I tried to be as detailed as possible in my notes because I knew specifics would matter. For the verbal abuse incidents, I wrote down as close to exact quotes as I could remember - things like "She told me in front of three other employees that I was 'completely incompetent' and asked if I even belonged in this job." For schedule changes, I noted the original schedule, when the change was communicated, and what the new schedule was - like "Original schedule posted Monday showed me working Wed 2-10pm, received text Tuesday at 11:47pm changing it to 6am-2pm Wednesday." I also noted if there were witnesses present and wrote down how each incident made me feel, which helped me articulate the emotional impact during the phone interview. The more specific you can be, the stronger your case will be. It felt weird at first documenting everything, but it really paid off when I needed to prove my situation was genuinely intolerable.

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I'm dealing with a similar hostile work environment situation right now. My supervisor has been making snide comments about my work in front of other employees and recently started giving me impossible deadlines that set me up for failure. The stress is affecting my sleep and I dread going to work every day. Reading through everyone's experiences here has been really eye-opening - I didn't realize Washington ESD had these "good cause" protections for people who quit due to toxic conditions. I'm going to start documenting everything like you all suggested. It's encouraging to see that people have actually been approved for benefits in these situations, though the 3-6 week waiting period during investigations sounds really challenging financially. Has anyone found ways to manage during that gap period besides borrowing from family?

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I'm sorry you're dealing with that toxic situation - the impossible deadlines and public humiliation sound really stressful. For managing the financial gap during the investigation period, a few things that helped me and others I know: applying for emergency assistance through local nonprofits (many have funds specifically for people between jobs), doing gig work like food delivery or rideshare if you have a car, selling items you don't need, and checking if you qualify for emergency food assistance. Some people also picked up temporary or part-time work during the waiting period (just make sure to report any earnings when you file your weekly claims). The financial stress is real, but documenting those impossible deadlines and public comments will really strengthen your case if you do decide to quit. Keep detailed records of each incident with dates, times, and any witnesses present.

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The impossible deadlines thing is such a common tactic with toxic managers - they set you up to fail and then use your "poor performance" against you. That's definitely worth documenting carefully. For the financial gap, I'd also suggest looking into your local 211 services (dial 2-1-1) - they can connect you with emergency assistance programs, food banks, and utility help if needed. Some areas also have rapid rehousing assistance that can help with rent during unemployment gaps. Also consider reaching out to former colleagues who might know of job openings - sometimes having something lined up before you quit can eliminate the financial stress entirely, though I know that's not always possible with unpredictable schedules and toxic environments.

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I'm going through something very similar right now and this thread has been incredibly helpful. My manager has been cutting my hours randomly, being verbally aggressive in meetings, and creating such a stressful environment that I'm having anxiety attacks on Sunday nights just thinking about Monday. What really resonates with me is hearing from people who actually got approved for benefits after quitting for good cause - I was starting to think it was impossible. The documentation advice is spot on. I've started keeping a detailed log of every incident with dates, times, and witnesses present. Even saved screenshots of text messages about sudden schedule changes. One thing I wanted to add for anyone in this situation - I called the Claimyr service that was mentioned earlier and they actually got me through to a real ESD agent in about 20 minutes instead of the usual busy signals. The agent confirmed that hostile work environment and significant schedule changes can definitely qualify as good cause, but emphasized that documentation is absolutely crucial. They said having witnesses willing to speak to ESD during the investigation makes a huge difference too. It's validating to know that we don't have to just accept abuse to keep our jobs. Mental health matters and toxic workplaces can seriously damage your wellbeing. For anyone on the fence about quitting, start documenting now even if you're not sure yet - having that evidence ready gives you options.

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