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Sophia Rodriguez

How to make a new unemployment claim with Washington ESD - step by step process?

I just got laid off yesterday and need to file for unemployment benefits but I'm completely lost on where to start. I've never had to deal with Washington ESD before and their website is confusing. Can someone walk me through how to make a new unemployment claim? Do I need to gather specific documents first? How long does the whole process take? I'm really stressed about this and need to get benefits started ASAP.

First thing - don't panic! Filing a new claim with Washington ESD isn't too complicated once you know the steps. You'll need to go to esd.wa.gov and create an account if you don't have one. Have your Social Security number, driver's license, and employment history for the last 18 months ready. The system will walk you through each step.

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Thank you! Do I need pay stubs or just employment dates and employer info?

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Just employment dates, employer names, addresses, and reason for separation. Pay stubs aren't required during initial filing but keep them handy in case they're needed later.

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Make sure you file as soon as possible! Your benefit year starts the week you file, not when you lost your job. I made the mistake of waiting a week and lost that money. Also, you'll need to register with WorkSource Washington as part of the process.

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What's WorkSource Washington? Is that separate from the unemployment claim?

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It's the state's job search system. You'll get instructions to register there as part of your work search requirements. Don't worry, they'll explain it all during the claim process.

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I struggled with this too when I first filed. The Washington ESD phone system is absolutely horrible - I spent hours trying to get through when I had questions. Someone on here mentioned Claimyr (claimyr.com) which actually helped me get connected to an agent. They have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works. Saved me so much frustration!

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Is that some kind of paid service? I'm already stressed about money.

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Yeah it costs something but honestly it was worth it for me. I couldn't get through on my own and needed to talk to someone about my claim status. Much better than spending all day redialing.

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I've heard mixed things about those services. Has anyone else actually used Claimyr successfully?

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Here's the basic process: 1) Go to esd.wa.gov and click 'Apply for Benefits' 2) Create your SecureAccess Washington account 3) Fill out the application with your work history 4) Submit it 5) Wait for your monetary determination letter 6) Start filing weekly claims. The whole initial application takes about 30-45 minutes if you have all your info ready.

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How long before I get approved and can start receiving money?

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If there are no issues, usually 1-2 weeks. But if your claim goes into adjudication for any reason, it can take much longer. Hopefully yours will be straightforward!

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ugh the washington esd website is such a mess. i tried filing last month and it kept timing out. ended up having to start over like 3 times. make sure you save your work as you go!!

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Oh no, that sounds frustrating. Can you save your progress partway through?

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i think so but i never figured out how. just try to do it all in one sitting if possible

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One important thing - make sure you understand the difference between filing your initial claim and filing weekly claims. The initial claim establishes your benefit amount and eligibility. Then you have to file weekly claims every week to actually get paid. Don't miss filing your weeklies or you'll lose those weeks!

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When do I start filing the weekly claims?

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You can usually file your first weekly claim the Sunday after you file your initial claim. The system will tell you exactly when.

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This is so confusing. Why can't they just make it automatic once you're approved?

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I actually used Claimyr when I had issues with my claim getting stuck in adjudication. It really did help me get through to someone at Washington ESD who could explain what was happening. The phone system is just impossible otherwise.

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Did they help you resolve the adjudication issue?

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Yeah, turned out I just needed to submit some additional documentation. The agent walked me through exactly what to do. Wouldn't have figured it out on my own.

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Also heads up - Washington ESD has job search requirements that kick in after a few weeks. You'll need to do 3 job search activities per week and log them in your WorkSource account. Don't ignore this or they'll stop your benefits!

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What counts as a job search activity?

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Applying for jobs, attending job fairs, networking events, informational interviews, etc. The WorkSource website has a full list of what qualifies.

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just a heads up that if you quit your job instead of getting laid off, you might not qualify for benefits. washington esd is pretty strict about that. they'll investigate why you left.

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I was definitely laid off, not quit. Should I have any documentation of that?

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if you have a layoff notice or termination letter that would be good to keep. but they'll also contact your employer to verify

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Don't forget to have your bank account information ready for direct deposit setup. It's much faster than waiting for paper checks. You'll also need to choose your PIN during the application process - make sure it's something you'll remember!

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Can I change the direct deposit info later if I need to?

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Yes, you can update your payment method in your account settings, but it's easier to get it right the first time.

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I'm going through this process right now too and it's been a nightmare. Filed two weeks ago and still haven't heard anything back. No idea if my claim is even processing or if there's a problem.

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That's exactly what I'm worried about! Have you tried calling?

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I've tried calling probably 50 times. Either busy signal or they hang up after putting me on hold forever.

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This is exactly why I ended up trying Claimyr. The regular phone system is just broken.

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Make sure you're honest about everything on your application. If they find out you lied about anything, even small details, they can deny your claim and make you pay back benefits. It's not worth the risk.

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What if I'm not sure about exact dates from a previous job?

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Do your best to be accurate. If you're not sure, you can say 'approximately' or check with your former employer. They have records.

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also make sure you meet the wage requirements. you need to have earned a certain amount in your base period or you won't qualify. the system will calculate this automatically but good to know ahead of time

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How do I know if I meet the wage requirements?

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i think it's like $3000 in your highest quarter and total wages of at least 1.5 times that amount. but don't quote me on the exact numbers

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One more tip - after you file your initial claim, you should get a monetary determination letter within about a week. This tells you your weekly benefit amount and how many weeks you're eligible for. Keep this letter safe!

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What if I disagree with the benefit amount they calculate?

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You can appeal it if you think there's an error. The letter will have instructions on how to request a review.

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honestly the hardest part for me was just getting started. once you actually begin the application it's not that bad. just overwhelming at first because there's so much information

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That makes me feel better. I've been putting it off because it seems so complicated.

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yeah don't wait any longer though. you really do want to get it filed asap

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Just to echo what others said about Claimyr - I was skeptical at first but it really did work. Got me connected to an actual person at Washington ESD who could answer my questions. The regular phone system is just useless.

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I might look into that if I run into problems. Hopefully everything goes smoothly though.

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Yeah hopefully you won't need it! But good to know it's there if the normal channels don't work.

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Last thing - don't forget to file your weekly claims every week even if your initial claim is still processing. You can backdate them if needed, but it's easier to just stay on top of it from the beginning.

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When exactly do I file the weekly claims? Is there a specific day?

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You can file starting Sunday for the previous week. So this Sunday you'd file for the week that just ended. Most people do it Sunday morning.

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good luck with your claim! the whole process is stressful but you'll get through it. just take it one step at a time and don't hesitate to ask for help if you get stuck

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Thank you so much everyone! This has been incredibly helpful. I feel much more confident about filing now.

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You're welcome! Come back and let us know how it goes. We're here to help if you run into any issues.

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Oh and one final tip - if you have any military service, make sure to mention that on your application. There are sometimes special provisions for veterans that could affect your benefits.

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I'm not a veteran but good to know for others reading this thread.

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Yes! I'm a vet and got additional benefits I didn't know about initially. Definitely worth mentioning if it applies to you.

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seriously though, file TODAY if you can. every day you wait is money you're potentially losing. the process isn't as scary as it seems once you start

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You're right, I'm going to start the application as soon as I finish reading all these replies. Thanks for the push!

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Just wanted to add - make sure you have a quiet space and stable internet connection when you file. The application can take 30-45 minutes and you don't want to get kicked out halfway through due to connectivity issues. Also, try to file during off-peak hours (early morning or evening) when their servers are less likely to be overloaded. I learned this the hard way after getting timed out twice during busy afternoon hours!

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That's really smart advice about timing and internet connection! I hadn't thought about server overload during peak hours. I'm planning to file first thing tomorrow morning when it's quieter. Did you have to start completely over when you got timed out, or were you able to pick up where you left off?

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TechNinja

Unfortunately I had to start completely over both times - so frustrating! The system doesn't seem to save your progress automatically. That's why I really recommend doing it all in one sitting if possible. Also, have all your employment info written down beforehand so you're not scrambling to remember dates and addresses while the clock is ticking. Good luck with filing tomorrow morning!

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I went through this exact same process about 6 months ago and I totally understand how overwhelming it feels! Here's what I wish someone had told me upfront: gather ALL your employment info before you even start the application - employer names, addresses, dates of employment, wages, and reason for leaving for the past 18 months. Having everything organized in front of you makes the process so much smoother. Also, don't stress too much about getting every single detail perfect - you can always provide clarifications later if needed. The most important thing is just getting that initial claim filed ASAP since your benefit week starts when you file, not when you lost your job. You've got this!

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