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Ava Thompson

How to file a new unemployment claim with Washington ESD - complete beginner here

I just got laid off from my job yesterday and I've never filed for unemployment before. I know I need to file with Washington ESD but honestly I'm completely lost on where to even start. Do I just go to their website? What information do I need to have ready? I'm worried about messing something up and delaying my benefits. Can someone walk me through the basic steps to file a new unemployment claim? I really need to get this right the first time since I have bills coming due.

You'll want to go to esd.wa.gov and look for the 'Apply for Benefits' section. You'll need your Social Security number, driver's license, and employment history for the past 18 months including employer names, addresses, dates of employment, and reason for separation. Don't wait - you should file as soon as possible after becoming unemployed.

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Thank you! Should I gather pay stubs too or just the basic employment info?

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Pay stubs aren't required for the initial application but having your last pay stub handy can help verify your wages if there are any questions later.

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The online application walks you through everything step by step. Just make sure you're on the official Washington ESD website and not some third-party site. You'll create a SecureAccess Washington (SAW) account if you don't already have one.

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Good point about making sure it's the official site. Are there fake unemployment sites out there?

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Unfortunately yes, there are scam sites that try to steal your personal info. Always make sure the URL starts with esd.wa.gov

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Been through this process twice now. One thing that helped me was having all my employer information written down before I started the application. You need exact dates of employment, not just approximate months. Also, be very specific about why you were laid off - write down exactly what your employer told you.

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That's really helpful, thanks. My HR person said it was due to 'workforce reduction' - should I use those exact words?

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Yes, use their exact terminology. If you have any paperwork from HR about the layoff, keep that handy too in case Washington ESD needs to verify anything.

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Just a heads up - if you can't get through to Washington ESD by phone to ask questions, there's a service called Claimyr that can help you actually reach a live agent. I found it at claimyr.com and they have a demo video at https://youtu.be/7DieNd3C7zQ showing how it works. Saved me hours of busy signals when I had questions about my claim.

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How much does something like that cost? Seems like we shouldn't have to pay extra just to talk to Washington ESD.

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I get the frustration but honestly after spending 3 days trying to get through on my own, it was worth it to actually get answers to my questions.

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ugh the whole system is such a mess. took me forever to figure out how to even start my claim last year

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Was it really that complicated? Now I'm getting more nervous about messing this up.

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Don't let that scare you - the online application is actually pretty straightforward if you have your information ready ahead of time.

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Make sure you understand the difference between filing your initial claim and filing your weekly claims. The initial claim is what you're doing now - that establishes your eligibility. Once that's approved, you'll need to file weekly claims every week to actually receive payments.

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Oh I didn't realize there were two different things. How often do I have to file the weekly claims?

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Every single week that you want to receive benefits. You can file online or by phone, and you have to certify that you're actively looking for work.

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Got it, so the initial claim is just the first step. Thanks for clarifying that!

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Also be prepared for the job search requirements. In Washington you need to make at least 3 job search contacts per week and keep a log of your activities. They can audit this at any time.

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What counts as a job search contact? Just applying for jobs online?

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Applications, networking contacts, career fairs, informational interviews - there's a list on the Washington ESD website of what qualifies.

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One thing nobody mentioned - if you worked in multiple states in the past 18 months, you might need to file in a different state. Washington ESD will tell you during the application process if this applies to you.

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I've only worked in Washington so I should be good there. But good to know for anyone else reading this.

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Quick tip: after you submit your initial application, you'll get a determination letter in the mail (or online) telling you if you're approved and what your weekly benefit amount will be. Don't start filing weekly claims until you get that approval.

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How long does it usually take to get that approval letter?

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Usually 1-2 weeks if there are no issues with your claim. If they need to investigate anything (like the reason for separation), it could take longer.

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I had trouble with the website timing out during my application. If that happens, don't panic - just log back in and continue where you left off. The system saves your progress automatically.

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That's reassuring. I was worried I'd have to start over if something went wrong.

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Make sure you file during business hours if possible. The website can get overloaded on Sundays and Mondays when everyone is trying to file their weekly claims.

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Good to know! I was planning to do it tonight but maybe I should wait until tomorrow morning.

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Yeah, mid-week mornings tend to be better for the initial application process.

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If you run into any issues or have questions during the process, definitely don't just guess. I used that Claimyr service I mentioned earlier to get through to an actual Washington ESD representative who walked me through some confusing parts of my application. Much better than trying to figure it out on your own.

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Did you have to wait long to talk to someone through that service?

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No, that's the whole point - they help you skip the usual busy signals and hold times that you get calling Washington ESD directly.

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Just want to add - be completely honest on your application. If Washington ESD finds out later that you provided false information, they can make you pay back all your benefits plus penalties.

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Definitely planning to be 100% honest. Not worth the risk of getting in trouble later.

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The hardest part for me was remembering all my previous employer addresses. I had to look up a couple of them online before I could complete the application.

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Oh good point, I should probably gather those addresses before I start. Some of my old jobs were at companies that might have moved offices.

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Yeah, just do your best to get accurate addresses. If a company moved or closed, use the address where you actually worked.

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Also heads up that your benefit amount is based on your earnings in the first four of the last five completed quarters before you file. So if you just started a job recently, those wages might not count toward your benefit calculation.

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I've been at my job for over a year so hopefully that won't be an issue for me.

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washington esd website crashed on me like 3 times when i was trying to file. so frustrating but i kept trying and eventually got through

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Ugh that sounds annoying. Did you lose your progress when it crashed?

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no it saved most of it, just had to re-enter a couple things

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Pro tip: print out or screenshot your confirmation page after you submit. You'll get a confirmation number that's useful to have if you need to call Washington ESD about your claim later.

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Smart thinking. I'll make sure to save that confirmation info.

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The waiting period is the worst part. Even after you file, there's usually a one-week waiting period before you can start receiving benefits. Just so you know to plan for that.

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Good to know about the waiting period. I was hoping to get benefits right away but I guess that makes sense.

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If your claim goes into adjudication for any reason, that's when you might really need to talk to someone at Washington ESD. That's another situation where services like Claimyr can be helpful since adjudication can take weeks and you want to make sure there aren't any issues you can resolve.

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What causes a claim to go into adjudication? Is that something I should be worried about?

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Usually happens if there are questions about why you left your job or if there are wage discrepancies. Not necessarily something to worry about, but it does delay your benefits.

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Thanks everyone for all this helpful info! I feel much more confident about filing my claim now. Going to gather all my employment info tonight and file first thing tomorrow morning.

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Good luck! Remember to file your weekly claims on time once you get approved.

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You've got this! And don't hesitate to get help if you run into any roadblocks.

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Thank you all so much! This thread has been incredibly helpful. I'll update once I get through the process.

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