How to start a new unemployment claim with Washington ESD - need step by step help
Just got laid off yesterday from my retail job and I've never filed for unemployment before. I know I need to file with Washington ESD but I'm completely lost on where to even begin. Do I call them first or go online? What information will I need to have ready? I'm worried about messing something up and delaying my benefits. Can someone walk me through the basic steps to start a new unemployment claim?
59 comments


Fatima Al-Maktoum
You'll want to file online through the Washington ESD website at esd.wa.gov. Don't call unless you absolutely have to - the wait times are insane. You'll need your Social Security number, driver's license, and employment history for the last 18 months including employer names, addresses, dates worked, and reason for separation.
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Giovanni Rossi
•Do I need pay stubs or just the basic employment info? I have some old pay stubs but not all of them.
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Fatima Al-Maktoum
•Basic info is fine for the initial application. They might ask for pay stubs later if there are any issues with your claim.
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Dylan Mitchell
File as soon as possible! Benefits start from the week you file, not when you lost your job. I made that mistake and lost out on a week of benefits.
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Giovanni Rossi
•Oh no, really? I should have filed yesterday then. Will filing today vs tomorrow make a difference?
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Dylan Mitchell
•As long as you file this week you should be fine. Just don't wait any longer.
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Sofia Gutierrez
The online application walks you through everything step by step. Make sure you answer all questions honestly, especially about why you left your job. If you were laid off due to lack of work, that's the easiest path to approval.
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Giovanni Rossi
•It was definitely a layoff - they eliminated my position along with 3 others due to budget cuts.
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Sofia Gutierrez
•Perfect, that should be straightforward then. Just make sure to explain it clearly in the application.
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Dmitry Petrov
I tried calling Washington ESD when I first filed and spent literally 4 hours on hold before getting disconnected. Then I discovered Claimyr at claimyr.com - it's a service that calls Washington ESD for you and gets you connected to an agent. Check out their demo video at https://youtu.be/7DieNd3C7zQ. Saved me so much frustration when I had questions about my claim.
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Giovanni Rossi
•Is that legit? Sounds too good to be true honestly.
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Dmitry Petrov
•I was skeptical too but it actually worked. They handle all the waiting and calling back if you get disconnected.
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StarSurfer
•I've used Claimyr too - it's the only way I could get through to resolve an issue with my weekly claim. Worth every penny.
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Ava Martinez
OMG filing unemployment is SO stressful! What if I mess up the dates or forget an employer? Will they deny my whole claim? I'm so worried about doing something wrong.
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Fatima Al-Maktoum
•Don't panic - you can update information if needed. The worst that happens is they ask for clarification.
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Ava Martinez
•But what if they think I'm lying or trying to commit fraud? I just want to make sure I do everything right.
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Miguel Castro
After you file your initial claim, you'll need to file weekly claims every week to get paid. Don't forget this step - I know people who filed their initial claim then wondered why they weren't getting money.
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Giovanni Rossi
•How do I file the weekly claims? Is that online too?
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Miguel Castro
•Yes, same website. You'll get instructions after your initial claim is processed. Usually takes a few days to a week.
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Sofia Gutierrez
Also be prepared for the job search requirements. Washington requires you to make 3 job search contacts per week and keep a log. You'll need to register with WorkSource Washington too.
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Giovanni Rossi
•Do I need to start looking for jobs right away or can I wait until my claim is approved?
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Sofia Gutierrez
•Start immediately. The job search requirement begins with your first week of claiming benefits.
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Zainab Abdulrahman
The whole system is a nightmare honestly. I filed 3 weeks ago and my claim is still stuck in adjudication. No one can tell me why or when it'll be resolved.
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Giovanni Rossi
•That's terrifying. What does adjudication mean exactly?
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Sofia Gutierrez
•Adjudication means they're reviewing your claim to determine eligibility. It can take several weeks depending on the complexity.
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Zainab Abdulrahman
•Several weeks without any income while they figure it out. It's ridiculous.
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Dylan Mitchell
Quick tip - create your SecureAccess Washington (SAW) account first if you don't have one. That's what you'll use to log into the Washington ESD system.
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Giovanni Rossi
•Is that the same as the Washington ESD account or something separate?
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Dylan Mitchell
•It's the state's unified login system. You use it to access Washington ESD and other state services.
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Connor Byrne
Make sure you have a good phone number and email on file. Washington ESD will contact you if they need anything, and you don't want to miss those communications.
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Giovanni Rossi
•How will I know if my claim is approved? Do they call or email?
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Connor Byrne
•You'll get notifications through your online account and possibly by mail. Check your account regularly.
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Fatima Al-Maktoum
One more thing - if you worked in multiple states in the past 18 months, you might need to file in a different state. But since you mentioned retail work, you probably worked in Washington and should file here.
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Giovanni Rossi
•Yeah, I've only worked in Washington. Same job for 2 years until yesterday.
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Yara Elias
The online application usually takes about 30-45 minutes if you have all your info ready. Don't rush through it - take your time to make sure everything is accurate.
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Giovanni Rossi
•That's not too bad. I was expecting it to take hours.
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Dmitry Petrov
Seriously though, if you run into any issues and need to talk to someone at Washington ESD, save yourself the headache and use Claimyr. I wasted so many hours trying to get through on my own.
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QuantumQuasar
•How much does something like that cost though?
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Dmitry Petrov
•It's worth it when you consider the time saved and stress avoided. Plus they actually get you connected.
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Keisha Jackson
Just filed my claim last week and already got my first payment! The process was smoother than I expected. Hang in there!
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Giovanni Rossi
•That's encouraging! How long did it take from filing to getting paid?
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Keisha Jackson
•About 10 days total. Filed on Monday, got approved Friday, did my first weekly claim Sunday, payment showed up Wednesday.
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Ava Martinez
Wait, do I need to report my severance pay? I got 2 weeks severance when they laid me off.
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Sofia Gutierrez
•Yes, you need to report severance pay. It might delay your benefits for those weeks depending on the amount.
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Ava Martinez
•Ugh, so I might not get benefits right away even though I filed immediately?
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Paolo Moretti
The system crashed when I was trying to file yesterday. Anyone else having technical issues with the Washington ESD website?
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Giovanni Rossi
•I was planning to file today - should I be worried about the site being down?
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Paolo Moretti
•Try during off-peak hours like early morning or late evening. Less traffic.
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Amina Diop
Pro tip: screenshot everything as you go through the application. If something goes wrong, you'll have records of what you entered.
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Giovanni Rossi
•Good idea! I'll definitely do that.
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Oliver Weber
Remember you can't file for benefits for any week you work more than your part-time hours threshold. If you pick up any temporary work, you need to report it.
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Giovanni Rossi
•I'm not planning to work while collecting benefits, at least not initially.
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StarSurfer
I had to use Claimyr when my claim went into adjudication and I couldn't get anyone on the phone. They got me connected in like 20 minutes and the agent was able to explain exactly what documents I needed to upload.
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Giovanni Rossi
•That's really helpful to know there's a backup option if I can't get through normally.
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Natasha Romanova
Don't forget to keep all your documentation organized. You might need to reference it later if they have questions about your claim.
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Giovanni Rossi
•What kind of documentation should I keep?
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Natasha Romanova
•Layoff notice, final pay stub, any separation paperwork from your employer, and screenshots of your application.
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NebulaNinja
Good luck with your claim! The first time is always nerve-wracking but you'll get through it. The online system really does walk you through everything step by step.
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Giovanni Rossi
•Thanks everyone for all the help! I feel much more confident about filing now.
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