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Diego Rojas

How to fix pending issues on Washington ESD unemployment claim - weeks stuck

My unemployment claim has been showing pending issues for over 2 weeks now and I can't figure out what's wrong. I filed my weekly claims on time and haven't had any problems before. When I log into my Washington ESD account, it just says 'pending' with no explanation of what the actual issue is. I've tried calling the customer service line multiple times but either get disconnected or sit on hold for hours. Has anyone dealt with this before? I really need to get this resolved because I have bills due soon.

This happens more often than it should with Washington ESD. Usually pending means there's an adjudication issue that needs to be reviewed manually. Check your correspondence section in your online account - sometimes there are documents they need you to upload that aren't obvious from the main dashboard.

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I checked my correspondence and there's nothing new there. The last thing was my initial claim approval from 3 months ago.

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Same thing happened to me last month. Turned out they flagged my claim because I had reported some part-time work and they needed to verify the hours. Took 3 weeks to clear up.

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Pending issues can be triggered by several things: changes in your work status, job search requirements not being met, or identity verification problems. Did you report any earnings recently or change your availability for work?

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I did report some gig work earnings two weeks ago - maybe $150 total. I thought I filled it out correctly but maybe that's what triggered it?

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That's probably it. When you report earnings, Washington ESD often puts claims into adjudication to verify the work and calculate the correct benefit amount. The system isn't great at handling partial work automatically.

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I was stuck in this same situation for almost a month until I found out about Claimyr. It's a service that helps you actually get through to Washington ESD agents on the phone. I was skeptical at first but it worked - got connected within 20 minutes instead of waiting hours. Check out claimyr.com and they have a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works.

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Is this legit? Sounds too good to be true honestly.

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I thought the same thing but I was desperate. They basically handle all the calling and waiting for you, then connect you when an agent picks up. Saved me literally hours of frustration.

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I've heard of this service too. My cousin used it when her claim got stuck in adjudication. She said it was worth it just to avoid the stress of calling over and over.

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WASHINGTON ESD PHONE SYSTEM IS THE WORST. I've been calling for 3 days straight and either get busy signals or hang-ups. How is this acceptable for people who need benefits to survive??

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Totally agree, the system is broken. I gave up calling and just waited it out - took 5 weeks for my pending issue to resolve on its own.

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5 weeks?? I can't wait that long, I have rent due next week.

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For gig work earnings, make sure you reported the gross amount and the exact dates you worked. If there's any discrepancy between what you reported and what Washington ESD can verify, they'll hold up payment until it's resolved. Also check that you marked yourself as available for work on the days you didn't work.

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I think I reported it correctly but now I'm second-guessing myself. Is there a way to see exactly what I submitted?

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You should be able to see your weekly claim details in your account history. Look for the week you reported earnings and double-check the amounts.

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Same issue here but mine's been pending for 6 weeks now! Nobody at Washington ESD can tell me what's wrong. I've sent messages through the secure system but no response. This is insane.

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6 weeks is ridiculous. Have you tried contacting your state representative? Sometimes they can help with Washington ESD issues.

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Good idea, I'll try that next. I'm running out of options at this point.

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I used to work for Washington ESD and pending issues are usually one of three things: earnings verification, job search compliance, or identity verification. Since you mentioned gig work, it's probably earnings verification. The system flags anything that looks unusual and sends it for manual review.

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How long does manual review usually take? And is there anything I can do to speed it up?

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Manual review can take 2-6 weeks depending on the backlog. Best thing you can do is get an agent on the phone to check the status and see if they need additional documentation from you.

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That's the problem though - nobody can get through to an agent! The phone system is completely overwhelmed.

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Try calling right at 8am when they open. I've had better luck getting through first thing in the morning before the lines get jammed.

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I tried that yesterday and still couldn't get through. Got a busy signal for 30 minutes straight.

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I had the same experience. Even calling right at 8am doesn't guarantee anything anymore.

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Another option is to try that Claimyr service someone mentioned earlier. I was skeptical too but after 2 weeks of failed attempts to reach Washington ESD, I figured it was worth a shot. Got connected to an agent in about 15 minutes and they were able to clear up my pending issue right away. The agent explained exactly what was causing the hold-up and released my payments on the spot.

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That sounds amazing. I'm definitely going to check it out because this calling situation is driving me crazy.

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I'm curious about this too. Do they charge a lot for the service?

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I'd rather not get into specifics about cost, but for me it was absolutely worth it compared to the stress and time I was wasting trying to call myself.

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Make sure you're continuing to file your weekly claims even while the issue is pending. If you stop filing, you could lose those weeks permanently.

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Yes, I've been filing every week. Just frustrating that they're all showing as pending now.

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Good, that's important. Once the issue gets resolved, all those pending weeks should get processed and paid out.

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washington esd is a nightmare to deal with. i've been fighting with them for months over different issues. the whole system needs to be rebuilt from scratch

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Agreed. It's gotten worse since COVID when they had to handle so many more claims. The infrastructure just can't keep up.

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I just want to get my current issue fixed. Don't really care about the bigger problems right now.

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Document everything - dates you called, times you waited on hold, any reference numbers they give you. If this drags on, you might need that information for an appeal or complaint.

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Good point. I'll start keeping better records of my attempts to contact them.

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Screenshots of your account showing the pending status are helpful too. Save everything in case you need it later.

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Whatever you do, don't stop looking for work while this is pending. Washington ESD is strict about job search requirements and you don't want to create another issue on top of the current one.

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I've been keeping up with my job search activities. Logging everything in WorkSourceWA like I'm supposed to.

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Good, that's one less thing to worry about. Job search issues can create even longer delays than earnings verification.

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I'm dealing with a similar situation but mine might be different. I reported some freelance income and now everything is pending. Starting to think I should have just not reported it and avoided this whole mess.

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Don't think that way. Not reporting income is fraud and the penalties are much worse than a temporary delay. You did the right thing by reporting it.

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I know you're right, it's just frustrating when doing the right thing causes so many problems.

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Last resort option: if this goes on much longer, consider contacting the Washington State Ombudsman office. They sometimes help with persistent agency problems when normal channels aren't working.

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I'll keep that in mind if the Claimyr service doesn't work out. Thanks for the suggestion.

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The Ombudsman helped me with a different Washington ESD issue last year. They don't always get involved but it's worth trying if you're really stuck.

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UPDATE: I tried the Claimyr service and it actually worked! Got connected to a Washington ESD agent in about 12 minutes. Turns out my gig work earnings triggered an automated review because the system couldn't match my reported income to their records. The agent was able to manually verify everything and released all my pending payments. Should see the money in my account within 2-3 business days. Honestly wish I had tried this weeks ago instead of wasting so much time calling myself.

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That's amazing! I'm definitely going to try Claimyr today. This gives me hope that I can get this resolved quickly.

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Great to hear a success story! I might try this service for my own pending issue. The regular calling process is just too frustrating.

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Thanks for the update. It's really helpful to know that these services actually work and aren't just scams.

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This is exactly what I needed to hear! I've been struggling with the same gig work earnings issue for weeks now. Going to check out Claimyr right away - hopefully I can get this resolved as quickly as you did. Really appreciate you sharing your success story!

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I'm in a similar situation with my Washington ESD claim stuck in pending status for the past week. Reading through all these comments, it sounds like reporting gig work income is a common trigger for these delays. I've also been trying to call but getting nowhere with the phone system. Based on what everyone is saying about Claimyr, I think I'm going to give that a try rather than continuing to waste time calling myself. It's frustrating that we need a third-party service just to reach our own state unemployment office, but if it works, it's probably worth it. Thanks everyone for sharing your experiences - it helps to know I'm not alone in dealing with this mess.

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You're definitely not alone in this! I've been watching this thread because I'm dealing with something similar - my claim went pending after I reported some freelance work last month. The whole system seems overwhelmed and it's really stressful when you're counting on those payments. From what I've read here, it sounds like Claimyr might be the most realistic option for actually getting through to someone who can help. Let us know how it goes if you end up trying it!

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I completely understand the frustration! I've been dealing with Washington ESD issues on and off for months and it really does feel like the system is designed to make things as difficult as possible. The fact that so many people are having success with Claimyr really says something about how broken the regular phone system has become. I'm considering trying it myself for a different issue I've been dealing with. Keep us posted on how it works out for you - these success stories are really encouraging for those of us still struggling to get through!

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I've been following this thread closely because I'm dealing with almost the exact same situation - my claim has been pending for 3 weeks now after I reported some DoorDash earnings. It's really reassuring to see that others have successfully resolved similar issues, especially with the Claimyr service that multiple people have mentioned. I was hesitant about using a third-party service at first, but hearing these real success stories from actual users makes it seem like a legitimate solution. The regular Washington ESD phone system is absolutely broken - I've probably spent 20+ hours on hold over the past few weeks with nothing to show for it. At this point I'm willing to try anything that might actually get me connected to someone who can help. Thanks to everyone sharing their experiences here - it really helps to know we're not dealing with this alone!

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I'm in the exact same boat - DoorDash earnings triggered my pending status too! It's crazy how common this issue seems to be. I've been reading through everyone's experiences here and it's both frustrating and comforting to know so many others are dealing with this. The phone system really is completely broken - I spent 4 hours yesterday just trying to get through and never even heard a human voice. Based on all the positive feedback about Claimyr in this thread, I think I'm going to give it a shot this week. It shouldn't have to come to this, but if it can actually get us connected to someone who can resolve these issues quickly, it seems worth trying. Please keep us updated on how it goes for you!

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I'm dealing with the same DoorDash earnings issue too! It's really frustrating how reporting legitimate income seems to automatically trigger these pending reviews. I've been stuck for 2 weeks now and like everyone else, can't get through on the phone no matter what time I call. Reading all these success stories about Claimyr is giving me hope though. It's ridiculous that we need a third-party service just to access our own state benefits, but at this point I'm ready to try anything that actually works. The stress of having bills due while waiting for these payments to clear is awful. Thanks for sharing your experience - it helps to know there are others going through the exact same thing!

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I'm dealing with a very similar situation - reported some Uber Eats earnings about 2 weeks ago and my claim immediately went into pending status. It's really helpful reading everyone's experiences here because I was starting to think I was the only one having this problem. The phone system is absolutely useless - I've tried calling at different times of day and never get anywhere. Based on all the positive feedback about Claimyr in this thread, I'm definitely going to check it out. It's frustrating that we have to resort to a paid service just to reach our own unemployment office, but if it can save me weeks of stress and get my payments released, it'll be worth it. Thanks everyone for sharing your stories - this community has been more helpful than Washington ESD itself!

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